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Holiday Inn Greenville I-85 Augusta Road

3.0 of 5
4295 Augusta Road, I-85 @ Exit #46, Greenville, SC 29605
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Holiday Inn Greenville I-85 Augusta Road
Ranked #51 of 61 hotels in Greenville
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52 reviews from our community

    Trip type
Traveller rating
    6
    8
    6
    13
    19
Date Rating
Wilmington, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

I hate to add only bad reviews, because my last one was too, but this one is too bad to pass. I just checked in, but let me share my experiences so far: Tried to check in, I was told they had ïssues with the rooms. Their system didn't sync with expedia and other sites, so they were overbooked and... More

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Cornelia, Georgia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 May 2013

This review may seem odd since I have not personally stayed here, but my young son did recently on a trip with his uncle and cousins. On this trip, he accidentally left his beloved stuffed animal which he is very attached to. He did not realize this until the next day when bedtime arrived. I called the hotel several times,... More

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Lenexa, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 April 2013

I really hate to give a 1 star review, but I felt this hotel merited nothing more. The one thing I can say is that if you don't pay much, you don't get much. Well, we only paid $79/ night, which was about $50 less than all of the other IHG hotels in the Greenville area. There is a reason... More

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IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
16 May 2013

Dear David L, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is disappointing to read that you were inconvenienced by the condition of the room that you were given and maintenance levels on... More

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1 of 5 stars Reviewed 26 April 2013 via mobile

The staff at this hotel are VERY unprofessional. The girls who "work" at the front desk should be fired! They do not do their jobs,they fraternize with male guests and are a little too "friendly" with them. A couple of the girls were fooling around with male guests behind the desk and also outside in the parking lot and on... More

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Orlando, FL
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 13 April 2013

Although we did read the negative reviews, we still chose to stay here. It certainly did not feel like Holiday Inn quality. The hotel itself is in need of renovations and the rooms & carpets are in need of a thorough cleaning. We needed to switch from room (#525) as wasps kept getting in through the window! The executive housekeeper... More

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See 2 more reviews by yasante for Greenville
IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
8 May 2013

Dear yasante, Thank you for taking the time to express your thoughts and concerns. I am so glad you liked the service you received from our staff and you enjoyed our breakfast options. I apologize you were not satisfied with the condition of our property and the experience you had with your room accommodations. The feedback we receive from our... More

Allentown, Pennsylvania
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 March 2013

Poor experience: both phones in room did not work; wireless speed in room was VERY slow; printer in business pc in lobby did not work both days; only whole milk available for breakfast both days; scrambled eggs at breakfast buffet were soupy and not hot; hotel getting "old" look.

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See 4 more reviews by george g for Greenville
IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
18 March 2013

Dear george g, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 of 5 stars Reviewed 1 March 2013

I was not impressed with this location, As a business traveler I was so happy to get home and recover after this stay. Musty smell throughout the hotel . Room was cleaned up but was in need of fixes. Breakfast was wonderful and the help there was outstanding, Front desk was limited on their knowledge of how things ran many... More

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IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
20 March 2013

Dear Johnlbecker, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. We appreciate your nice comment regarding breakfast. However, It sounds like we fell below your expectations regarding the room condition and the musty smell.... More

Stockbridge, Georgia
1 review
1 of 5 stars Reviewed 28 January 2013

I came to town because of my uncle's death. My mother did not have room for my family to stay so I came to your hotel. I paid cash. when i paid for my room i left (to go get my luggage from my mother's home)NEVER went to the room. When i got to my mother's home she informed me... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
13 February 2013

Dear Shawandi, Thank you for your review regarding the Holiday Inn Greenville I-85 Augusta Road. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of... More

Kitty Hawk, North Carolina
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 23 December 2012

If you are a non-smoker do not stay here... The non smoking rooms have more smoke in them than the law allows, it's like sleeping in an ashtray.... The hotel is old and worn but clean...The bar is OK but the bar tender is great. The front desk person was great at night time, the day time person not so... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
9 January 2013

Dear CAPTRON83, Thank you for being a Priority Club Platinum Member and taking the time to leave feedback of our property. It is pleasing to know that you found our location to be recommendable. I am sorry that you found your stay less than satisfactory due to the room accommodations that you received. The feedback we receive from our valued... More

LEXINGTON
2 reviews
1 of 5 stars Reviewed 17 December 2012

My wife and I are now in a position where we will be in Greenville 4-6 times a year for business. When we travel we always stay at Holiday Inn or Holiday Inn Express. We are also Platinum Priority Club members. This place is a JOKE! Not only was the manager/owner?? an arrogant little squirt but the service was awful.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Greenville I-85 Augusta Road, responded to this review
9 January 2013

Dear Tommy123T, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am truly sorry we fell short of your expectations and regret you found the level of service we offer less than satisfactory. I appreciate... More

 
 
 
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Additional Information about Holiday Inn Greenville I-85 Augusta Road

Also Known As:
Holiday Inn Greenville i-85 Augusta Road Hotel Greenville
Holiday Inn Greenville i-85 Augusta Road Hotel
Holiday Inn Greenville
Greenville Holiday Inn
Address: 4295 Augusta Road, I-85 @ Exit #46, Greenville, SC 29605
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 61 hotels in Greenville
Price range (per night): S$97 - 121
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn hotel in Greenville, South Carolina. We look forward to your arrival. Choosing a full service hotel is a great decision and the value is terrific. One stop, no more driving. Our restaurant and lounge are right here for you. Good food and cold drinks. If you need some down time, order room service, we deliver! Wireless Internet is throughout the hotel so go relax by our seasonal outdoor pool and take the laptop with you. Your exercise and laundry room are an elevator ride away. We know traveling is exhausting. Don't think of us as strangers, think of us as a new friend you will meet on this particular journey of your life. Holiday Inn has been a place for families, colleagues and friends to meet for over 50 years. We are proud to say we are part of this legend. Kemmons Wilson meant for the guests visiting his many 'homes' to feel welcome. And as the old saying goes, 'there's no place like home', there is really no place like Holiday Inn either. Is there something you need prior to your arrival? Just call us; we will do everything possible to fulfill your request. Love baseball, Broadway and scenery? Greenville’s Historic Downtown offers it all and is only 5 miles away. Catch a game at Flour Field or a show then stroll along the river walkway. Remember, we want you here and appreciate your business. So come, relax and enjoy our services. ... more   less 
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Holiday Inn Greenville I-85 Augusta Road
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