We checked in for a wedding. We were upgraded to an oceanfront room, which was clean but not tip top clean. For example, there was some grunge on the ceiling in one spot. The bed was made up fine, but not crisply--the sheets were not properly tucked in and you could see the box spring in one place. Maybe the...
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Thank you for sharing your perspective of your recent visit to The Westin. We appreciate your noting that you were upgraded to an ocean front room, and also that the staff and concierge were extremely helpful and polite during your visit as they strive to provide personal and instinctive service to each guest. We are sorry for the inconveniences you...
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