Isle of Palms is one of our favorite places to visit in the Charleston area, and The Palms Hotel was perfect for our first beach visit of the season.
The hotel's location is excellent, just at the end of the Isle of Palm Connector, among shops and restaurants and situated right on the beach. Our ocean view room with its...
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We are so delighted to read of a guest that enjoyed the location of the hotel, their room accommodations, and the friendliness and helpfulness of the staff. They pointed out how comfortable our pillowtop mattresses are. We would have to agree, they are like sleeping on a cloud. We certainly look forward to this guest coming to stay with us...
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Let me start off by saying that the staff at the hotel was very nice. My check in experience was lovely. The location is great. However unless you want to listen to a dance party every night in your room, stay elsewhere. I wish I had known! Apparently the other reviewers didn't mind the very loud music and annoying dj...
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I regret to read of this guest's displeasure with the music next door. I don't know how this guest reserved their room, but when you call the hotel directly, we make sure to inform the guest of the possiblity of music. It doesn't go on all night, but during the weekdays until 10pm and the weekends until 11pm. Again, I...
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We have been coming to this hotel for many years. You cannot beat the location and service for the price. It's been about 2 years since our last visit and we were very pleased with the upgrades made to the rooms. Nice comfortable mattresses, flat screen TV. Just having the option of the beach, pool, walking to multiple dining choices,...
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The time this repeat guest took to write this review is very much appreciated. I am happy they were pleased with the upgrades made to the guest rooms. We are certainly proud of the new mattresses, the beautiful new bedding, and the gradual change to the flat screen televisions. We appreciate this guest making our hotel the accommodation of their...
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We selected this hotel based on Trip Advisor and the overall rating. We were very disappointed. The photos look beautiful but the room was not. It was dirty. There were greasy fingerprints on the doors and it just seemed very grungy. I would not recommend staying here - we had an interior room so maybe the ocean front rooms are...
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I appreciate this guest providing feedback about their stay. I do apologize that their room was not up to the standard indicative of our hotel. I don't know if this guest reported the issue with their room to anyone, but we do ask that if there is any problem, please let us know, and give us the opportunity to correct...
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Just got back from a 5 day/4 night stay. We had a 3rd floor interior view room It was clean, comfortable and with the coupon on Vist Charleston web site, we paid 129$ per night. YOU JUST CAN'T BEAT THAT for value. I fully recommend you consider this hotel - knowing what you get for a great price, not sure...
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We thoroughly appreciate the time this guest took to write a review for our hotel. We are very happy to read that this guest was satisfied with their accommodations and found the service received satisfactory. We are so glad this guest will be returning to stay with us and has recommended our hotel to others. We do hope they will...
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First off , the Oceanfront rooms are the best- hands down. Spend the extra money- it is worth it ! They are more quiet and the view is amazing !
The breakfast bar is rolls,coffee, juice,some dry cereal, biscuits and gravy and sometimes fruit. We eat yogurt every day so we went to the supermarket after arriving and bought our...
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I certainly appreciate the time this guest took to write a reveiw for our hotel. I am especially happy to read that this guest will return to stay with us again. The ocean front rooms do have breath taking views. I am glad this guest enjoyed the view and more importantly, found their accommodations clean. I do apologize that the...
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This is a great hotel but not what the website pictures. It is more mom and pop hotel than a fancy one. But that is exactly what I liked about it. The breakfast could use some work. But a bagel was good enough for me. My room was just average, nothing spectacular but for the price it was a welcome....
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I appreciate this guest's feedback. We don't try to advertise ourselves as a luxury hotel by any means. I always tell guests that if they want to have a simple vacation with clean accommodations, a beautiful location, a friendly knowledgeable staff, and without all the frills, we are the place to stay. I am glad this guest was satisfied with...
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I have always enjoyed my many stays at the Palms Hotel, Isle of Palms, SC. The view of the ocean is breath-taking and the staff at the hotel is very friendly and helpful. The rooms are spacious and always clean. There is plenty of parking and good shops and restaurants within walking distance of the hotel. Many Charleston attractions are...
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The time this repeat guest took to write a review for us is very much appreciated. We are certainly happy to know that when they come to Isle of Palms, our property is their first choice for accommodations. The ocean views are breath taking, so we hope all that read this review come and experience the beauty, cleanliness, and friendliness...
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After booking I personally called to ask a few questions. Jared was more than helpfull and I'm excited about arriving... even though we've never booked this hotel. I will say the staff are very personable! Will re-post... and let you know how the actual stay was.
We really appreciate this guest writing a review to inform us of service received before he even arrived! We certainly look forward to their visit, and can't wait to hear the feedback from their stay with us.
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I have just returned from a weekend stay at The Palms. It was a very disappointing experience.The pictures on the website look very inviting but that is not what we experienced. I was shocked at the condition of my room. The room was not very clean - greasy footprints from a previous guest greeted us as we walked into our...
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It is unfortunate that this guest did not find their accommodations satisfactory. This guest's comments have already been addressed with housekeeping. I do apologize for the condition of this guest's room. That is not indicative of the type of service our housekeepers typically provide. We do appreciate this guest providing their feedback. It helps us to make needed improvements or...
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656 Reviews
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