On the positive side, the staff is extremely nice and helpful. The hotel has a beautiful setting and there is plenty of parking. There are a few reasons why this "resort" does not live up to the hype. 1) The first and third night of our stay we did not have a bath mat in the bathroom. We had a...
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hotel enjoys a beautiful setting. Once you get over the old and not very inviting lobby area you enter a lovely room in fresh maritime colours. Traditional rooms are nice but have windows that cannot be opened which is a pity giving the nice breeze out there. Pool area is nice but pool water is freezing. B'fast is cheap so...
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Thank you so much for staying with us! I am sorry the pool water was on the cool side, hopefully you were able to relax in our hot tub to warm up! If you plan on returning in the future I would recommend a harborview room with a balcony. The breeze is great and the views of the beach and...
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I really want to give this place 4 stars because the staff was nice and the hotel is clean. Certain things, such as the TVs in the rooms and general decor are very nice. My issue was the lack of attention to detail. The hotel is a bit dated, and that's fine, but details such as the shower heads, faucets,...
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Thank you for taking the time to share details from your recent stay with us. I am glad that you mentioned the soap/shampoo dispensers. These are different than what you encounter at most hotels. The containers elimate the packaging that would be needed for individual bottles. We are always looking for new ways to help the enviorment! Individual soaps are...
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This hotel is a not exactly what I had expected. It's a bit odd, I must say for a few reasons:
1 - It's starting to show its age from a shower head that barely worked to moldy windows and worn carpets.
2 - the hotel layout is just odd, there's not a lot here other than the rooms and...
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Hello! We just received your comments from your recent stay with us. Thank you for sharing your opinions. We can use this feedback to make the changes necessary to improve the experience our guests have while staying with us! I am sorry to hear that you were not impressed with the layout of our lobby but I hope that you...
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We had a room overlooking the habour and the bridge and it was an amazing view. The room also had a balcony and an electric fireplace and it was very comfortable. The carpets in the hotel could have used some cleaning but everything else about it great. The location is convenient to get to downtown Charleston or into Mt. Pleasant....
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We are so happy to hear that you enjoyed your stay and are excited about returning in the future! I'm glad you were able to take advantage of the fireplace and balcony. The view is beautiful! We have scheduled carpet cleanings that take place throughout the year. The most recent was completed just last week and you can definitely see...
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My husband and I enjoyed our stay at the Charleston Resort and Marina. Great room and great view! Bathroom was small but we weren't inconvienced because of the size. Nice to stay away from downtown because it gave us an overall prespective of all that the area offered.
Thank you so much for the great review! I'm glad you mentioned our location. We are close enough to downtown so that you can easily visit but then you can escape the congestion and return to the comforts of Patriots Point. I hope that you were able to also visit Shem Creek while you were with us. The complimentary trolley...
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A real RESORT with all you need in the way of tours, entertainment and transportation if you do not have a car rental. Beds were the best I have slept on in a long time. Beach, pool, restaurants - all anyone could ask for and at a reasonable price for the area.
Sounds like you had a wonderful vacation! It is true that Charleston Harbor Resort offers many amenities to our guests while maintaining reasonable rates for the area. In my opinion the complimentary trolley service to locations such as Shem Creek, Sullivans Island and Downtown to name a few is priceless! The watertaxi is also a great option if you are...
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I stayed at the Charleston Resort and Marina for two nights, April 23-24, 2012 in room 237 on a business trip. The service was solid and the location was quiet. The room was a good size for two people (4 adults would probably be too cramped) but the bathroom was a bit cramped because of the the door (it always...
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Thank you for taking the time to share these details from your stay. It is always great to get guest feedback. I appreciate your observation regarding there not being an electrical outlet that could accomodate your computer cord. Thank you for also including your room number so we can address the situation, that is a huge help! As far as...
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My wife wanted to stay at a non-chain location for our 2012 Spring Break. We found Charleston Harbour Resort & Marina at a good price for 4 days/3 nights. Everything was great! Only complaint would be the size of the bathroom. We have two children (3 & 5) so that made for some cramped space at times. Other than that,...
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Great to hear that your family enjoyed their time with us! Were you aware that our resort has a wonderful activities program for children? Your little ones may still be too young for this but it is definitely something you should keep in mind for future visits! Thanks again and hope to see you soon!
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We stayed at the resort for a College of Charleston event, and had a great time. The staff was very helpful (both over the phone and in person), and the room was clean. The toilet actually stopped working at about midnight one night, and someone came to the room to repair it within 5 minutes.
The staff also does a...
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It is always great to hear compliments about our staff! It sounds like you had a wonderful stay! Thanks for mentioning our childrens program. We have a great activities director who plans fun and exciting activities for the "mini-mariners" who stay with us. Hopefully you can come back and take advantage of this when your little ones are bigger. It...
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177 Reviews
136 Reviews
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78 Reviews
