Prior to commenting here, I have read several of the other reviews, some of which were not very favourable. Personally, my husband and I had no problems with service, either at the front desk or with breakfast or any other requests.
Yes, it is true that the hotel may require some updating, however,our room was comfortable and clean at all...
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Thank you for taking the time to respond on trip advisor and for your kind response. We also want to thank you for coming to the Myrtle Beach area on your first visit from Canada. We hope you enjoyed the area and were able to get out and see what we have to offer our visitors.
Please consider myself and...
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I stayed at this hotel last weekend. The staff there is the friendliest and will go out of their way to meet your needs. I also enjoyed their free breakfast. Their was alot of food to choose from. This hotel is also in a place where it was alot quieter than other hotels I've stayed in at the beach. The...
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Thank you for taking the time to post your comments on trip advisor. We appreciate your business and thank you for staying with us on your recent visit to the Myrtle Beach area.
Please consider myself and the entire Hampton Inn Northwood team at your disposal if we can be of service to you on your next visit to our...
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I booked 2 rooms here this past month and when I had to go in and change the reservations for one of the rooms the staff was very unfriendly and unhelpful. They told me they couldn't modify the reservation and I'd have to speak with someone at the 1-800 number. I called the 1-800 number and they told me to...
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I would like to apologize for the challenges you experienced during your recent stay with us here at the Hampton Inn Northwood. Please be assured that this is not typical of our facility. Clearly we were not performing to our usual standards during your visit and for that I sincerely apologize. I have reviewed your feedback in detail with our...
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I took a group to the Northwood Hampton Inn for the weekend of May 4-6, 2012. The group had been on the road since 6:30 a.m. The reservations had been in place for some time. Our air conditioning went out on the bus. The hotel knew we were coming. However, when I called from the road stating that we would...
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Mr. Dale, I'm sorry you feel that you had a bad experience at our hotel, however when you called at 1:00pm on Friday, May 4th to indicate you would be arriving at 1:45pm, I advised you the rooms would not be ready. We were not expecting you until 2:45pm which is the time you gave me on Monday, April 30th....
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Although a bit dated in decor, the hotel staff was friendly and helpful. The rooms were clean, and a good value for what we paid. I continue to appreciate the free wireless internet access as well.
Thank you for taking the time to send in a response to trip advisor. We certainly appreciate your kind remarks and enjoyed having you with us during your recent visit to the Myrtle Beach area. Please consider myself and the entire Hampton Inn Northwood team at your disposal when you return to the area. We look forward to being of...
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Reading other reviews that say this hotel is "clean" and "comfortable" really confuses me. My past experience with Hampton Inns has been very positive for the most part, but this property is extremely disappointing. I am currently staying in the hotel, and literally do not even want to sleep in the bed. The rooms are extremely outdated, old and dirty....
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Thank you for taking the time to send your feedback in to trip advisor. I take all comments very seriously and would appreciate the opportunity to speak with you personally regarding your experiences and find out exactly what happened with your stay. The General Manager or myself are on property and would like to speak with you personally. We can...
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INTRODUCTION
I chose this facility for my two-night stay as it was within walking distance of a relative's home. I didn't get a chance to explore the vicinity as the trip purpose concerned a family illness.
The hotel setting is quiet as it's located sufficiently back from the intersection crossing and buffered by trees.
THE ROOM
The room was of...
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Thank you for your recent stay with us and for taking the time to add your feedback on trip advisor. I take all comments very seriously and meet with the departments to discuss all comments whether negative or positive. I apologize for any challenges you experienced during your stay with us. Clearly we were not performing to our usual standards...
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I have stayed at many Hampton Inns, but this property needs an upgrade. I stayed last week and was charged $200 to stay one night in a "suite" which was run down and dirty. The carpet and all hard surfaces were sticky and the sheets were dirty. Motel 8 has better accomodations. Stay somewhere else if possible. Hilton needs to...
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First I would like to apologize for any inconveniences you may have experienced during your brief stay with us. Please be assured that this is not typical for this hotel and I would gladly have had one of our team members assist you in relocating to another room. I take all comments very seriously and would truly appreciate the opportunity...
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This is an average Hampton that could use some updating. Price was good but we ended up switching to the Hampton at Broadway instead. The staff were all very nice, but the place seemed a little run down.
We certainly appreciate your sharing comments with us as we welcome all constructive
criticism, it helps us to get better and assist our guests needs who come to stay with us.
We apologize for any inconveniences you may have had.
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I thought this was a great hotel!! not near beach but if you are looking for a good value this is grat
Thank you for your recent stay with us and your great comments and feedback. Please
consider myself and the entire Hampton Northwood team at your disposal if we can be
of service to you again in the near future. We certainly look forward to your next visit with
us.
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