Here was a chance to visit a great vacation spot while attending a convention. But, to be fair, this hotel has a tired look, certainly not dirty, but could be cleaner, and the restaurant leaves a lot to be desired. The service in the restaurant was poor to fair, the prices high in comparison to value. The front desk help...
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Good morning BigRichG, we appreciate you taking time to voice your feedback on your recent stay. We're thrilled that you mentioned the professionalism & friendliness of our staff. We do apologize for a few of the challenges you experienced. It is our hope that you addressed them with management while you were here with us so we could be given...
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Hotel was great. Bed linens were luxurious. Room was nice.However when you get there they tell you that you have to pay an additional $8 per day for parking in the garage. Not enough to make me not come back. Will be returning to this hotel.
Good morning Rebecca P, we are so thankful for you taking time to write us an awesome review! Thanks also for mentioning how much you like our Sweet Sleeper Bedding which is a Sheraton standard. It is very comfortable & soft. Also, in regards to the parking, the next time you come you can park at the Convention Center lot...
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Stayed here for the weekend. I think this place is overpriced for what you get. Yeah its big and close to the beach and has a convention center...but the Cons for me:
1. Room was average nothing better than other Marriotts I have stayed at for way less
2. $8.00 to park a night in a parking deck..really..(as if your...
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Good morning Jdanaya22, we appreciate you taking time to write us a review. We see that you touched on alot of areas of the hotel & had several pros & cons associated. We do sincerely hope that you told a member of management about your experience so we could address some of those challenges. I have forwarded your review to...
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The hotel staff, service, and ammenties made my vacation at Myrtle Beach fabulous! BiBi at the front desk was personable and welcoming, Brittany who waited on me in the restaurant made my morning ever so pleasent and Gracie the Concierge was knowledgeable, helpful and had a great sense of humor. My room was comfortable and the bed was dreamy. Set...
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Good morning rangerstone2! Thank you so very much for your awesome review! It means alot to us that you mentioned specific staff that helped make your stay special. We truly believe we have the best team on the beach. In regards to your food & beverage experience, I have sent your review to our Executive Chef to review & follow...
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I prefer Starwood hotels and this was 1 of the only 2 in the area so I opted for this based on location and type of property.
All in all a decent stay my grips are minimal and as follows :
1. Daily charge for parking of 8.00 per day, kind of lame seeing that we are in SC and...
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Good morning 2worldtravelersnj, thank you very much for writing us a review on your recent stay with us! We're very happy that you enjoyed our location as we are right in the middle of all the areas major attractions. Also thanks for mentioning how great our staff is. We pride ourselves on having the best team in Myrtle Beach! We...
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Overall the hotel was above average in amenities and cleanliness, the staff was very courteous, the rooms where very clean with fantastic bedding , the Starbucks coffee shop on the second floor bar/ restaurant area was a nice touch. But it was'nt without it's quirks. The indoor pool was COLD, but it was early April. we were charged eight dollars...
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Good morning baysfamily1, we are very thankful you took the time to write us a great review! We're so sorry the pool was cold & I've reported that to our chief engineer to look into. Having the Starbucks cafe on site is surely a great asset to the hotel & very nice to have in the building. All our rooms...
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The lobby is nice. The staff is really friendly. But the rooms are average. The bathroom had some mold and peeling wallpaper. Our room was not cleaned on our second day until almost 5 pm. Not a big deal but we had just returned from a day out and were looking to relax when the housekeeper showed up. Overall it...
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Good morning northernnymommy, we sincerely appreciate you taking the time to write us a review on your personal experience with us. We are so sorry you experienced some housekeeping challenges while staying with us, it is our hope that you made a member of management aware of these issues while here so we were given a fair chance of correcting...
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We spent a weekend here at a conference. Picked this over a place on the beach for ease of access to the event and to others attending the event.
Hotel was spotless, room was wonderful - quite, clean and the beds were beyond comfortable. Everyone we spoke to was commenting on how great they were. We had a nice view...
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Good morning flfoodiegirl, we are thrilled that you enjoyed your stay with us so much that you wrote us a great review! Our convenience of being under the same roof as the Myrtle Beach Convention Center is definitly a key component that makes us unique & special. We are only 2 blocks from the beach & this summer the city...
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It started off with check in. We showed up at 11:30 PM and they had to call and see if our room was ready while we waited. We had called ahead and cleared late check in but I guess that didn't matter. Then they informed us that wireless internet access was only on the first 2 floors. This is 2012,...
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Good morning HJ L, we appreciate you taking time to write us a review & make us aware of some dislikes you had. We do sincerely hope that you made a member of our management team aware of your challenges so we could do everything to correct them. The good news is we are in the process of getting wifi...
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Took my teenage daughter and her friend to Myrtle Beach for Spring Break and had a great stay at the Sheraton Myrtle Beach. We arrived a little early and could not check in yet due to a large cheerleading competition that was ending - which was understandable. We parked, walked to the beach (5min walk) and came back to the...
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Good morning Jill093, we are very excited to hear that you enjoyed your stay so much with us! Thank you for mentioning how close we are to the beach & to Broadway. Our convenient location to all of Myrtle Beach's attractions is a major asset to the hotel. We are also thankful for you mentioning how great the room, pool,...
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