My one bedroom grand delux room was gorgeous and the bed better than Westin's heavenly bed. Quiet and comfortable, although I did feel a bit crowded, this place is really nice. The breakfast buffet has what you need and is a good value since it was included. I also ordered room service once and ate at the bar once and... More

My wife and I stayed at the Westgate Holiday Inn Oceanfront Resort, Mytle Beach. It was our first time visit and we were so glad we choose your hotel. It was a great and unforgetable experience for us because of your staff, J-Ann Mendoza Bieniek. She is very friendly and courteous in every aspect of customer service. She has totally... More

Horrible, horrible, horrible. The 'condo' was a postage stamp; represented as spacious one-bedroom but actually smaller than a hotel room. We were, apparently, the only apartment on the floor that wasn't part of a large and noisy family reunion. The first night there were doors slamming, running up and down the hallway, screaming and yelling until 2:30 a.m.; the second... More

After reading multiple reviews for this hotel both great and horrible my husband and I were slightly apprehensive about making the reservation. We were relieved when the first person we encountered, J-Ann at the front desk, was extremely friendly, welcoming, and helpful. The quality did not stop there, we stayed in the one bedroom king ocean view with a jacuzzi,... More

This hotel has the best staff I have ever met and the rooms are beautiful. The front desk especially. Trevor, Alex, Angelica, and Teili went above and beyond to ensure that I had every thing I needed to have the most stress free week I could have. All of the other staff around was also very friendly and everyone is... More

Alex in guest services provided excellent customer service. Cons Water pressure very low and water doesn't get very hot. First room had only cold water. I was transferred to another room. Location is close to area shops and entertainment. Close to amusement park and putt putt golf. Great for family vacation.

I was unsure about this hotel because of the great price I got on it, but I was definitely pleased with everything there. Everyone on the staff was very friendly and helpful. The parking for guests (and not condo owners) was a little annoying but it wasn't annoying enough to make me rate lower. Friendly's is right across the street... More

I am a Westgate owner and rented a room in the hotel for the weekend to run a race. I had a difficult time finding the entrance in order to check in and parking is across the street, but it is free. There is nothing spectacular about the room, but the view on the oceanside is great. The handle on... More

I would like to preface this with saying I am a timeshare owner, and knew going into this resort, it was a hotel and smaller than we are used to. We typically stay at a condo, but opted to be right on the beach this trip and took a hotel room. This was an old Holiday Inn bought by Westgate... More