We booked a room through the Ramada reservation center, but when we arrived at the hotel, the front desk said they didn't have a record of it. They said the reservation system was blocked. There were no rooms. My husband argued with them, and they finally gave us room 101, but they charged us the full rate. We told them...
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Thank you for sharing your thoughts on your recent stay. I am sorry about the confusion caused upon you. When making reservations on the same day of arrival it is best to allow a couple of hours before the reservation reaches us. Furthermore, having a reservation confirmation number is also handy. I am sorry that our central reservation system did...
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