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Deadwood Gulch Gaming Resort

304 Cliff St., Hwy 85 S., Deadwood, SD 57732
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Deadwood Gulch Gaming Resort
Ranked #4 of 21 hotels in Deadwood
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99 reviews from our community

    Trip type
Traveller rating
    57
    24
    13
    3
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Date Rating
Casper, Wyoming
1 review
5 of 5 stars Reviewed 16 April 2013

I am the chairman of our organizations annual weekend trip to Deadwood. We just completed our trip and WOW what a great job Michelle Patino did helping me. Here experience and communication skills show in how very smoothly and successfully this trip was completed. Our travelers had wonderful comments on how smoothly check in was accomplished. What could be better... More

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south dakota
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 April 2013

we attended the polkafest and had soo much fun! How many places can you go to hear several fun polka bands with lots of fun people who love to dance?! Our children had soo much fun and we were so gratefull that they were allowed in....I used to love going to dances as a kid and wish there were more... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Wonderful!! So glad to hear your trip was fun for the whole family. That Polka dancing is amazing!!! It's super fun to watch and you can't help but smile and giggle the whole time. What a fun energized group of people!! You all amaze me, I get tired just watching! Thanks again for taking the time to write such a... More

mallaig, alberta
1 review
5 of 5 stars Reviewed 11 April 2013

We recently had another incredible visit with our friends at the Deadwood Gulch Resort. The staff all treat us like family and take great pleasure in meeting our every possible need. The rooms are fantastic and kept spotlessly clean. The staff are always wearing smiles because they truly enjoy what they do and it shows everywhere in the casino. The... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Why thank you for your kind words! We enjoy your smiling faces as well. I know I've mentioned this in earlier posts but we get the nicest guests which makes it easy to be nice in return. Smiles are very contagious, so are compliments, and well wishes. Our employees and guests are the best at passing out all three. Thank... More

Miami, Manitoba
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 10 April 2013

We found the hotel to be an older one with some new facelifts. We appreciated the walking trail that ran up and down the gulch-into Deadwood and towards Lead. The room was clean and the beds very comfortable. They have a small bar and patios to enjoy the weather. They have a restaurant which was ok. We didn't care for... More

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See 5 more reviews by BabycakesHD for Deadwood
traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Thank you for leaving this review for us. All I can say is that I'm glad you came when you did. We received two feet last week and are suposed to get another this week. Snow, snow, go away! We do need the moisture though. Thank you for letting us know about the smoke smell. We are painting that wing... More

radville
1 review
5 of 5 stars Reviewed 9 April 2013

WOW!! Is all I can say about this hotel, restaurant and casino!! The staff enjoy their jobs and it shows! The people there are so nice and helpful. We ventured downtown a few times and in the majority of the gaming resorts, we were never approached or even noticed. At the Gulch, we always had a smiling face asking us... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Wow! All I can say is THANK YOU and please join us again soon!! -Tracy More

Sioux Falls
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

We recently stay at the Deadwood Gulch with a group. Michelle Patino took care of everything from start to finish!! From the time of our arrival to check out, everything was GREAT! Check in was a breeze. The registration and and the gamer's club assistance was warm and welcoming. The customer service was OVER THE TOP! Every employee had a... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

It's sure kind of you to take the time to leave this review. We really enjoy working with groups and try to do our best to help all of our guests enjoy their trip. The side excursions are a nice touch we can help set up. Soooooo glad you enjoyed it!!! Goal met! Thank you for mentioning two of our... More

Scottsbluff, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 March 2013

I would say that this was a Rare & Wonderful experience, but it wasn't rare. Wonderful is the Usual experience at the Deadwood Gulch. The food was great - as usual. Although I must say the Tiramisu was the best I've had since we lived in Italy. The staff is by far the best around - at the desk, player's... More

Was this review helpful? Yes 1
traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

You are too kind! We sure try our best. Not only do we have wonderful employees, but we also have wonderful guests who make work fun. It helps to serve with a smile when it is returned. Thank you very much for your kind words! -Tracy More

Casper, Wyoming
1 review
5 of 5 stars Reviewed 15 March 2013

When we arrive at the Gulch we are always greeted with a warm welcoming " your home again smile." The staff are wonderful and friendly and are always checking to see if you need anything and they check regularly not just once and then forget about you. It's our favorite place to go because they pamper you and make your... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Thank you, Thank you, Thank you!!!!!! More

Spearfish, SD
1 review
4 of 5 stars Reviewed 14 March 2013

We have been coming to Deadwood Gulch Resort for several years now. The employees that work there are outstanding! Most of them greet you by name. Parking is not a problem there as it is in other parts of Deadwood. When staying there, we always try to get a creek side room. They look out on a beautiful creek and... More

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traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
16 April 2013

Thank you very much for leaving your thoughts for us. I appreciate the suggestions for the menu. We are getting ready to launch our summer menu with a few new items so your ideas come at the perfect time. It's also nice to know that our customer service efforts are working. We are in the middle of some nice room... More

Sioux Falls, South Dakota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 March 2013

Stayed at the hotel for 4 nights. Initially they mixed up our room which was supposed to be a king and we got two queens. They did offer to fix the next day. Rooms were exceptionally clean. Staff was friendly and after two days of staying and some gaming some of the staff recognized us. What impressed me the most... More

Was this review helpful? Yes
traveler1294, General Manager at Deadwood Gulch Gaming Resort, responded to this review
13 March 2013

Thank you for your review! I'm glad we excelled in certain areas and dissapointed we seemed to drop the ball in others. I have passed your comments on to our Food and Beverage department and they are wonderful at "tweaking" things when there is a problem. I appologize for the food not tasting cooked to order. We do cook to... More

 
 
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Additional Information about Deadwood Gulch Gaming Resort

Also Known As:
Deadwood Gulch Gaming Hotel
Deadwood Gulch Gaming Hotel Deadwood
Deadwood Gulch Hotel
Deadwood Gulch Resort
Gulch Deadwood
Address: 304 Cliff St., Hwy 85 S., Deadwood, SD 57732
Phone Number:
Region: United States > South Dakota > Deadwood
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#3 Business Hotels in Deadwood
#4 Family Hotels in Deadwood
Price range (per night): S$75 - 157
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Deadwood Gulch Gaming Resort
Show the lowest price for this hotel (from Booking.com, Priceline.com, Expedia.com, and 1 more)
Enter dates 1 night 2 nights
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