We stayed here two nights over the Memorial Day weekend. First of all our room was great. Spacious, CLEAN and comfortable.The staff was friendly and helpful.
The breakfast is great! It's a lot more than pastry and coffee. They had scrambled eggs, pancakes, biscuits and gravy, yogurt, fresh fruit, cinnamon rolls, cereals, milk and juices.
We were visiting Mt Rushmore,...
More
We booked 2 nights in the Hill City Holiday Inn Express because it was central to all the sites we wanted to see. We were not disappointed, the rooms were fresh and clean. The guy in charge of putting out the breakfast items kept everything stocked up and visited with all the patrons, he took an interest in our travels...
More
I want to thank you for taking time out of your day to post how much you enjoyed your stay at the Hill City Holiday Inn Express. It is always outstanding when I can take these comments to my staff with praise. We look forward to your business for many years to come.
More
Four years ago we were in Hill City for three nights and we stayed at the Comfort Inn. It was very nice but we like to try different hotels. This time we decided to stay at the HIE because of the good reviews on TripAdvisor. It was great. It is easy to find and convenient to anywhere you want to...
More
It is so nice to see so many positive things that you enjoyed about the Black Hills and the Holiday Inn Express. Thank you for taking the time to voice your opinion. The Old Hill City Road is a very nice and scenic route to Keystone, very helpful information for future travelers. I look forward to your continued business with...
More
The hotel was very clean and well-kept and as others have said it is adjacent to the 1880 Train that runs between Keystone and Hill City. The hotel is also an easy walk from downtown Hill City and is reasonably close to all the action of the central and southern Black Hills.
We stayed for two nights at this hotel, and were very pleased. The staff was very friendly and helpful with great recommendations about where we could eat and what to see while there. We had a two-room suite, which was great, very large. Breakfast, the usual for a HIExpress, included precooked omelets, and sausage gravy and biscuits....not allowed for me,...
More
Thank you for your review. I will let the staff know how happy you were during your stay. Customer service is of great importance and I am happy that you were pleased with your Suite and your stay.
More
Great place to stay with family with close proximity to Mount Rushmore, Custer State Bank, Crazy Horse and all Black Hills attractions. Walk to shopping and dining and even the train to Keystone. Room was clean and comfortable and staff was very helpful.
We do strive to serve all of our guests and make your stay as comfortable as possible. We are in the Heart of the Hills and are very close to all major attractions, I am glad you enjoyed your stay and look forward to your continued business. Thank you for your kind words.
More
This hotel is clean and comfortable, and typical of what to expect when staying at a Holiday Inn Express. There are no bells and whistles, but it provides a great home base from which to explore the beautiful Black Hills. The location is centrally located in the Hills and easy to get to Custer State Park, Sylvan Lake, Mt. Rushmore,...
More
Thank you for your review, I am pleased that you know what to expect when staying at a Holiday Inn Express. We aim to please!
More
Second time we have stayed here and we love it! Great location for seeing all the sites and a great pool to come back to and easy to walk to town for dinner and the train is right outside the door.
Thank you for your continued loyalty to IHG branded Hotels. We always aim to provide the best to all of our guests and we look forward to your business in the future.
More
Slightly aging and smaller HIE in Hill City. My first room had a rattling air conditioner and I found someones half empty bottle of water and a salt shaker under the bed skirt. I returned the salt shaker to the front desk and they said "Oh yes, that's ours." No apologies. They said they fixed the rattling AC, but it...
More
I'm sorry if you feel that your issues were not addressed in a polite and professional matter. You were changed rooms and I am glad to hear the 2nd room was better. Also, we did give a discount for any inconveniences you had during your stay. I thank each and every guest for the reviews and comments so that I...
More
We stayed here for three nights during August 2011, and used this as a base to explore the Black Hills. It was great! It is centrally located in the Black Hills, and the hotel was everything we had expected. The desk clerks were extremely friendly and helpful, giving information on all things local and of the Black Hills area; very...
More
Thank you for your kind review and words regarding our staff. Excellent customer service is always our goal. I am glad that you enjoyed your stay and hope you will continue stay with Holiday Inn Express in the future.
More
If you own or manage Holiday Inn Express Hotel & Suites Hill City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
53 Reviews
60 Reviews
86 Reviews
