I stay in hotels at least once a month. I have stayed in Country Inns elsewhere and was impressed with them. That is not the case with the CI in Rapid. The list of deficiencies is as follows: Hair on the mattress, toothpick & candy on the floor, filthy hairdryer cord, no replacement washcloths, beds made improperly, dirty windows,keys that... More

Like many others, we chose Country Inn Suites of Rapid City due to reputation and our stays in other locations. It was a reminder that you have to judge all things on an individual basis. I made our reservation over three weeks in advance but never did receive a confirmation by email as requested. When we arrived, I asked if... More

The hotel was ok. Housekeeping could be better had to ask for coffee at the desk, didn't replace the washcloths one day. Got a kitchen towel one day. Breakfast was hit and miss. Hotel was easy to find and close to shopping and dining. Rooms were fairly quiet. Overall the place was ok.

If the worst thing I can say about a place is that the pool area was so much fun that my kids had to be torn away to go to Mount Rushmore, I guess that is a good thing, right? The rooms were plenty clean and comfortable, and the aforementioned pool area (which has a small waterslide) is a really... More

This hotel was fine. Toweling was nice. Breakfast was decent. There was nothing special about the property but we didn't really find anything really bad either. Just OK.

Stayed at this hotel in 2009 and still will rate this very high compared to many of the places we have stayed as a family. The hotel is clean and the kids loved the pool with the waterslide. The breakfast could be upgraded a bit but overall a very positive experience. The room although not a suite was spacious enough... More

Very nice place to stay. Staff was very helpful and gave us upgrade based on our Elite status.

Originaly made reservations on hotels.com, we had a change of plans and hotels.com would not change our dates without charge. Spoke to a few desk agents that apologized, but said they could not help us we had to contact hotels.com. Finally spoke to manager and she contacted hotels.com and got everything resolved for us. Needless to say we ended up... More

The hotel itself was nice, however our credit card was wrongfully charged 2 times by this hotel. They said the amount would be refunded. It was, and then a week later it was charged again. I had to call and talked to 4 different people and still they would not get me to the manager. When I finally talked to... More