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All 20 Brentwood hotels »

Four Points by Sheraton Nashville-Brentwood

3.0 of 5
760 Old Hickory Blvd., Brentwood, TN 37027 (Formerly Crowne Plaza Nashville-Brentwood)
Hotel amenities
Four Points by Sheraton Nashville-Brentwood
Ranked #1 of 20 hotels in Brentwood
4.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    25
    5
    1
    1
    1
Date Rating
1 review
5 of 5 stars Reviewed 29 May 2012 NEW via mobile

As we walked in from a 6-hour drive, we were welcomed with greetings and smiles. The staff was very helping and did things in a reasonable amount of time when we needed things. One staff member Anthony allowed us to feel very welcome to be there and conversation allowed us to see Nashville as a city with great people! The... More

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Alexandria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 May 2012 NEW

You have to pardon my rating of this property as I may be comparing it to a prior terrible experience. It is correctly rated as a 3 Star, very clean, fresh, beautiful contemporary design -- no complaints at all. Restaurant (Bar/grill) in the hotel…didn't try their food though…not there long enough. Staff is very courteous & professional. I would STAY... More

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NJ
Top Contributor
119 reviews 119 reviews
Reviews in 84 cities Reviews in 84 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 22 May 2012

2 Nights while in town for work. Good location, near lot's of food and shopping choices. Clean lobby, clean public area's, room also fairly clean and you can still smell the freshness of the paint. It was recently renovated from I what I read so it peaked my interest. I think the location and staff make the property, aside from... More

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
24 May 2012

Thank you for sharing your comments and thank you for your business. We are happy to inform you that our pool is now open! We look forward to your return visit and will pass on the great comments regarding our staff. Take care More

Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 19 May 2012

From the stylish and elegant lobby to our spotless and comfortable room, we really enjoyed our stay here. Even the $8 continental room service breakfast is impressive - a huge bowl of fresh fruit, yoghurt, and 2-3 pastries. You'll be impressed.

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
21 May 2012

Thank you for your great comments and thank you for your business. I am pleased we were able to exceed your expectations and look forward to seeing you soon! Thanks again More

accountant_guy
Top Contributor
84 reviews 84 reviews
Reviews in 32 cities Reviews in 32 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 17 May 2012

This is a great hotel. I am fairly new to the Starwood brand, but the service at this hotel stands out compared to their two major competitors who I have a great deal of experience with. People at the front desk and in the bar are very friendly, a bit more helpful and enthusiastic than one would expect which is... More

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
19 May 2012

Thank you for your comments and thank you for your business. We have an amazing staff that is eager to serve. I will pass on your comments and hope to see you back soon! Take care More

Birmingham, Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 May 2012

Hotel is 4-5 months off a complete refurb of an existing hotel (former Holiday Inn) and furnishings are brand spanking new. Lobby is modern and furnishings are very tasteful (lobby looks more like an aloft or w hotel than a typical four points sheraton). Service from front desk was excellent. If staying in Brentwood, the best place to stay.

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
10 May 2012

Thank you for you wonderful comments and thank you for your business. We are very excited about our property and the level of service we provide. Look forward to seeing you again soon. Take care More

Aurora, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

Only stayed here one night, but hotel was clean and staff was excellent, especially in the restaurant. The room was pretty small, and the blankets/comforter on the bed were very noisy (sounds like a weird complaint, I know). The beds are supposedly queen size, but they seem like a very small queen, if that. Worked out in the morning -... More

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
7 May 2012

Thank you for your feedback and thank you for your business. Would love to comment on your specific room you stayed in. Please contact me. Next time you travel here, we have two floors of Executive Suites and Corner Rooms that have much space. Regarding the linen being crisp and clean, our linen is new and may have contributed to... More

Baton Rouge, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We had a great experience at the Four Points by Sheraton Nashville-Brentwood! Everyone was so friendly & helpful, from the front desk to the restaurant personnel. Our room was awesome! We were in a 2 room suite with plenty of room to spread out, & we had 2 bathrooms. We will definitely stay here again when visiting our kids.

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
7 May 2012

Thank you for your comments and more importantly, your business. We are thrilled that we were able to exceed your expectations and look forward to seeing oyu soon! Take care More

Knoxville, TN
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 May 2012

Weekend stay. Reasonable for area. Got the 40% off 2nd night. Sill over $100.00 night - just ok. Very clean. Recently remodeled. (previously a Holiday Inn) Welcoming at the front desk. No doorman or bellmen; lug your own! Seems to be priced higher than I would expect for service provided. But if you need to be in the Brentwood area,... More

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
5 May 2012

Thank you for your feedback and thank you for your business! We want to exceed your expectations and as we ramp up, you will be seeing more bellmen around. I encourage you to always ask our incredible team as any of us, including myself, would be more than happy to assist with any luggage needs. Looking forward to your next... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

This was my first time staying at a Four Points...usually stop at Hampton Inns on the way to Florida. Loved the hotel! VERY clean, comfortable beds, big bathrooms with curved shower curtain rod (every hotel needs these...hate when a hotel shower curtain is too close to you when showering...yuck!). We were in a two room suite with plenty of room... More

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Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
5 May 2012

Congratulations on your first Four Points experience! Thank you for your business. Our restaurant is the new protocol for the brand and you definately need to return and experience the food and atmosphere. Look me up next time through and would be great to meet you. Take care More

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Additional Information about Four Points by Sheraton Nashville-Brentwood

  • Arte Hotel Brentwood
Address: 760 Old Hickory Blvd., Brentwood, TN 37027 (Formerly Crowne Plaza Nashville-Brentwood)
Price range (per night):* S$148 - 262

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Four Points by Sheraton Nashville-Brentwood
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