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The Chattanoogan

3.5 of 5
1201 South Broad Street, Chattanooga, TN 37402
Hotel amenities
The Chattanoogan
Ranked #20 of 94 hotels in Chattanooga
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336 reviews from our community

Traveller rating
    138
    98
    50
    28
    22
See reviews for
Families
91
 
Couples
105
 
Solo
10
 
Business
65
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Murfreesboro, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 22 May 2013 NEW

We were really looking forward to our second stay with the Chattanoogan. Our first one was terrific. Check in went flawless and we In!. Our room was perfect. Spacious, modern, and comfortable. Our stay started to tilt down when my wife had a stomach upset and asked me to go to the gift shop for ant-acids. Yikes, no gift shop.... More

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See 2 more reviews by Wm M for Chattanooga
Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2013 NEW

We are very picky when we travel and wanted to avoid a chain hotel. After reading reviews, ratings and pricing we decided to give The Chattanoogan a try. Their website offers specials which we took advantage of. If you like to valet parking, prepaying for it will save you a couple a day. Each valet person was helpful and speedy.... More

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See 4 more reviews by Tracee W for Chattanooga
LauraBatchelor, Manager at The Chattanoogan, responded to this review
21 May 2013

Thank you for choosing to stay with The Chattanoogan hotel and for taking the time to write a review. I am happy to hear you enjoyed your stay and your suggested room tips are excellent! By booking on our website you can add on services ahead of time such as breakfast or valet for a special discounted price. I have... More

cleveland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 17 May 2013

Chattanooga fell in the middle distance of a road trip we were taking. We booked the Chattanoogan blindly on Hotwire for about $100. Hotel's entryway at night is grand - with pots of burning flames at the entrance. Inside, the decor is contemporary, with a nod to the city's heritage. We didn't get in until about 9 p.m. Exhausted, we... More

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LauraBatchelor, Manager at The Chattanoogan, responded to this review
21 May 2013

It was a pleasure to read your review and hear that your expectations were met from the superb housekeeping team, the nice clean rooms, and great dining experience. It was nice to hear you saw a small taste of what Chattanooga has to offer, when you return you should try the free concerts every Friday night at nightfall http://nightfallchattanooga.com/ along... More

Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 12 May 2013

we have stayed here several times in the past-always by bidding on priceline-have always gotten decent prices that way-was not super impressed the first time we stayed about 3 yrs ago, before a recent renovation. the furniture was worn, the beds uncomfortable and the towels and lines very scratchy. service was always good though., good late checkout time for 2... More

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See 7 more reviews by debrakayhoward for Chattanooga
LauraBatchelor, Manager at The Chattanoogan, responded to this review
21 May 2013

I would like to apologize for your less than satisfactory experience you had while staying at our hotel. We strive to accommodate all of our guests and their needs, and I am sorry we did not meet your expectation. Once again, I apologize that we did not provide a better experience, we will always strive to do better, and I... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2013

Chattanooga State held a student leadership retreat in the Chattanoogan's conference center. The hotel itself was gorgeous! The staff was very helpful, and the food at the Hotel Broad Street Grille's, lunch buffet was very tasty. Overall we had a wonderful time and would highly recommend their facility.

Was this review helpful? Yes 1
LauraBatchelor, Manager at The Chattanoogan, responded to this review
21 May 2013

Thank you for taking the time to give your recommendation for our hotel and write a review about your recent conference. We look forward to your return! Laura Batchelor Director of Operations More

Georgetown, KY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2013

We were in Chattanooga for my nephew's college graduation and stayed here which was less than two miles from the arena. Love the décor - Arts and Crafts with a modern touch. Beautiful grounds, parking garage, nice lobby and sitting areas, good breakfast buffet. Room pretty standard with comfortable king bed. Staff very friendly and helpful. Nice, inviting fireplace in... More

Was this review helpful? Yes 1
Chattanooga, Tennessee, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 May 2013

Chattanooga state recently held our leadership conference at the hotel. The service was great . Down to the last detail. Very professional and the environment was very inviting.The food at the Grille was cooked to perfection. The menu was diverse and there wasnt a bad choice. Cant say enough about the staff. For your next meeting I highly recommend The... More

Was this review helpful? Yes 2
Franklin Tennessee
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 28 April 2013

Stayed there recently for one night prior to a function the next day. We have used this place several times over the past few years. Rooms are clean with comfortable beds. Several restaurants in the area to choose from. There is a very good brunch on site on the weekends. Elevators are quick. TV's work well with good internet in... More

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LauraBatchelor, Manager at The Chattanoogan, responded to this review
1 May 2013

Thank you for taking the time to write a review. We pride ourselves on being the only four diamond property in Chattanooga. We appreciate the kind words that you described above, and would like to extend the opportunity in the future to check out some of our great packages on line that offer seasonal specials . Laura Batchelor Director of... More

Hunt, Texas
Top Contributor
98 reviews 98 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 24 April 2013

This very large convention style hotel was the official wedding hotel for a large wedding we attended off site. It was very nice and well located but inconsistent service . Our room was large and comfortable but a bit of a hike from the elevators. We found housekeeping to be lax but were pleased when they corrected their work. The... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 11 April 2013

It was a pleasure to work at The Chattanoogan! It begins with Laura Batchelor, the Ops Manager. She was went above and beyond with everything one could expect and always with that southern smile and kindness. Chad delivered rooms before my guests arrived, had keys ready and made the check-in process fast and easy. Ariel, Sara and the other lovely... More

Was this review helpful? Yes 3
See 2 more reviews by Looking4FAB for Chattanooga
LauraBatchelor, Manager at The Chattanoogan, responded to this review
17 April 2013

Thank you so much for taking the time to write your wonderful review on Tripadvisor! I have shared your review with our team, and let me speak for everyone at The Chattanoogan and say we can’t wait for your return. There is more shopping for you to do at Warehouse Row! Laura Batchelor Director of Operations More

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Additional Information about The Chattanoogan

Also Known As:
The Chattanoogan Hotel
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Chattanooga
#11 Business Hotels in Chattanooga
#12 Family Hotels in Chattanooga
Price range (per night): S$216 - 270
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 
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