Started off having to move from our first dirty room to our final dirty room. Sheets had PLENTY of other peoples hair and dirt I am assuming from someones feet. The "4 star" pool is a whopping 3 ft deep and maybe 5 ft wide. We were given free breakfast vouchers and I would have rather had pop tarts. The... More

No wi-fi. Beds are terrible and squeaky and had the wonderful experience of having our toilet repaired at 11:30 pm. Hotel graciously offered to comp our parking! Never again!

From the moment we pulled up, the hotel staff was friendly and helpful. The rooms were clean and comfortable, and the restaurants were very nice. The hotel felt a little off the beaten path, but we enjoyed walking around and the city and exploring.

Stayed night of May 26 2012. Wannted queen bed given two full size. The mattresses were very lumpy and uncomfortable. Prepaid for breakfast. Food was pretty good. Service was lousy. Waiters all around us but could not get drink service. Finally went to hostess station. Finally someone brought me orange juice (I ordered apple) andy instant Decaf coffee which was... More

The Chattanoogan is a very attractive hotel about 5 blocks from the thriving downtown area. The first night we were there they were doing some boiler repairs and we were greeted with a letter from the manager explaining that hot water would be unavailable from 11pm to 5am. The letter said if this was unacceptable that they would help you... More

We stayed two nights- first trip to Chattanooga. The hotel has a lovely lobby but that's pretty much it. Our room itself had newer furniture but already pieces were damaged. The bathroom was functional but I was disappointed by the water pressure. The dining are is average and I was hoping for lovely. Staff are diligent but not particularly gracious.... More

The staff of the Chattanoogan are the very best. We held our two day Board of Directors' Retreat at the Chattanoogan in April, 2012. From the first contact that I made with the hotel to plan the retreat to the followup phone call following the meeting, the staff went beyond expectations to make sure that our group was well taken... More

My stay at this hotel was excellent. Very good customer service. If I travel back to Chattanooga, this is the hotel I would choose for my stay.

A hotel I would go back to again. Close to everything Friendly staff. Broad Street Grille is inside Hotel and should be visited, dinners are exceptional.