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All 92 Chattanooga hotels »

Chattanooga Choo Choo

3.0 of 5
1400 Market Street, Chattanooga, TN 37402-4489
Hotel amenities
Chattanooga Choo Choo
Ranked #26 of 92 hotels in Chattanooga
3.5 of 5 stars 818 Reviews
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818 reviews from our community

What travellers say about this hotel
  • Train car(49)
  • Station house(26)
  • Breakfast buffet(17)
  • Great time(14)
  • Very nice(14)
  • Indoor pool(13)
  • Ice cream(12)
  • Friendly and helpful(12)
  • Free electric(12)
  • Very good(12)
Traveller rating
    269
    174
    132
    137
    106
Only show reviews for Family (297) | Couples (174) | Business (120)
Date Rating
Chattanooga
1 review
5 of 5 stars Reviewed 30 May 2012 NEW

The Choo Choo Imperial Ballroom was the perfect venue for this signature breakfast event. The room was the perfect size, the colors chosen for the table made the room dazzle, and parking was so convenient. The food was hot and tasteful. Everyone was so complimentary. I can't say enough about Cortina and Jennifer. Fabulous ! Thanks so much for everything.... More

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Lenoir, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 27 May 2012 NEW

This is a great hotel for holding a historical based get-together like a convention. Annie Still has helped the SRHA plan and execute three conventions there and each one was perfectly managed by her and her staff.

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See 2 more reviews by Gregory S for Chattanooga
Huntsville, Alabama
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

We spent a weekend in Chattanooga and stayed here. This trip was just for relaxing, and that's what we did. Spent some time in the pool, which was indoors of the building where we stayed. (There are 3 hotel buildings on the property, plus the train car rooms). We spent a good deal of time in our room too, just... More

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See 3 more reviews by TripsFromBama for Chattanooga
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
29 May 2012

Overall a fun trip. That’s great to hear. I am glad that you enjoyed your stay. Thanks for your comments about the Station House; it’s been a favorite for 30 years.. We look forward to your return. All the Best, Jim Bambrey GM More

Rochester, NY
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

Overall it was pleasant, the staff, and I mean all the staff, are pleasant and say hi, or good morning. I did not stay or eat in the train cars. We stayed in Hotel #3, they have 20 acres, three hotels and three pools, lots of parking. We had a buffet that was catered and the food was very good.... More

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See 2 more reviews by Redmax1982 for Chattanooga
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
29 May 2012

Thanks for your review about our hotel and great staff. It means a lot to our staff to see this kind of a review. We strive to create great service. I’m not sure about your comments about the toilets. We checked the PBX log and only had 2 maintenance calls for toilets in your building during your stay (5 days)... More

Montgomery
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 25 May 2012

Wanting to get away for a small weekend trip at the last minute the Choo Choo was our last resort of hotel possibilities. The reviews had us hesitant to book but since it was the last hotel in town for the weekend we did. Specifically we were wanting a family package for the Aquarium, since the Choo Choo had it... More

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See 3 more reviews by Lovemyfam78 for Chattanooga
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
31 May 2012

THANK YOU! We appreciate your great comments about our Historic Hotel. Thanks for not letting a couple reviews deter you. And remember, some of the reviews are guest impressions. Thanks for your comments about the staff ---they are great!! All the Best, Jim Bambrey GM More

Athens, GA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

Walk into the beautiful Grand Lobby and be ready for a Grand Getaway! Sarah welcomed us to the Choo Choo and even allowed us to choose the perfect train car for us. We did not meet one staff memeber who was not super nice! We parked our car and spent the next two days enjoying the grounds. We walked through... More

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ChooChoo29, Manager at Chattanooga Choo Choo, responded to this review
28 May 2012

5 stars-Great!!! Thank you for appreciating the history of the lobby; and going back in time. I am so glad you were able to visit all the venues and had great service and product. Thanks for your repeat business. Come back and see us again real soon! Regards, Jill Ellis Quality Assurance More

Carrollton, Georgia
1 review
1 of 5 stars Reviewed 23 May 2012

Beautiful lobby but terrible odor of smoke. Checked in and went straight to our room. In the hallway ceiling the air conditioner was leaking so bad that water was heavily dripping - looked as though it was going to fall out of the ceiling. Hallways smelled of smoke and mildew. The room was like a really old, old Holiday Inn... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
28 May 2012

I’m sorry that we did not meet your expectations. I have reviewed your comments with the respective Department Heads, so that they can take corrective action. We take your comments very seriously and it is our opportunity to improve our product and service. There is no excuse for a room being dirty. We would have gladly moved you to another.... More

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Spokane, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

I was a single adult on a trip and stayed in one of the buildings. I would not stay here unless you have kids with you. Main entry was nice. The restaurant choices were fine for kids and couples. Rooms were ok but worn down, hallways and stairwells were dirty. If I had my kids I would definitely try a... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
24 May 2012

Thanks for taking the time to write to me. I’m sorry that we did not meet your expectations. I have reviewed your comments with the respective Department Heads, so that they can take corrective action. We take your comments very seriously and it is our opportunity to improve our product and service. It is great for kids and adults alike.... More

Ellijay Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012

I have enjoyed reading the reviews. Some were very amusing- my favorite was the one that appreciated the fact they brought in the train tracks for "ambiance"- some you could certainly tell were written by folks with a certain sense of entitlement "paid $59.00 on hotwire" and then proceeded to comb through the room looking for a smear or smudge... More

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See 7 more reviews by lonesomepaws for Chattanooga
ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
24 May 2012

Thanks for your 5 STAR REVIEW!. Thank you for taking the time to share your wonderful comments and understanding some of the issues that happen at hotels that are out of our control. We certainly appreciate you nice comments about your room and the room attendant. . I am glad you enjoyed the amenities at the Choo Choo. We look... More

hampshire,england
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We stayed here for 2 nights recently as part of an organised tour but if we had had a choice this would not have been it! Our main complaint was that it was in a run-down area of town with only a couple of other restaurants but otherwise dead! No shops at all,buildings boarded up etc.Quite depressing. Our room was... More

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ChooChoo29, General Manager at Chattanooga Choo Choo, responded to this review
24 May 2012

Thanks for your impressions; it enables me to let the public know about the complex. As I have mentioned before, the Southside of downtown (our area) has undergone a revitalization with restaurants (3), retail and housing ($300,000+ condo’s) in the last couple of years. There are 2 buildings across the street that have been purchased and will be developed in... More

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Additional Information about Chattanooga Choo Choo

  • Holiday Inn Chattanooga Choo
  • Holiday Inn Chattanooga
  • Chattanooga Holiday Inn
Address: 1400 Market Street, Chattanooga, TN 37402-4489
Price range (per night):* S$145 - 218

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Chattanooga Choo Choo
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