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All 92 Chattanooga hotels »

Sheraton Read House Hotel

3.5 of 5
827 Broad Street, Chattanooga, TN 37402
Hotel amenities
Sheraton Read House Hotel
Ranked #20 of 92 hotels in Chattanooga
4.0 of 5 stars 337 Reviews
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337 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Valet parking(7)
  • Comfortable bed(6)
  • Flat screen TV(6)
  • Room service(4)
  • King suite(4)
  • Hot tub(4)
  • Next morning(3)
  • Free electric(3)
  • Front desk clerk(3)
Traveller rating
    101
    111
    54
    40
    31
Only show reviews for Family (75) | Couples (94) | Business (58)
Date Rating
Lake Charles, Louisiana
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW via mobile

This is a great hotel in downtown. The rooms are great, the service is fantastic, and it has a historic feel without looking worn or dated. Beware, your rate does not include the $15 plus tax for daily parking.

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Prattville, Alabama USA
Top Contributor
64 reviews 64 reviews
Reviews in 50 cities Reviews in 50 cities
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

I have stayed at the Read House over the years, but this was my first visit in more than 10 years. I booked a Junior King Suite --assigned Room 413. When I first arrived, the front desk service was very warm, friendly, professional, and efficient. A young woman named April checked me in, and she was very helpful. The young... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
30 May 2012

Thank you so much for taking the time to share your comments about your recent visit with us here at the historic Sheraton Read House Hotel in downtown Chattanooga, TN; the hotel must have looked quite different to you than it did during your last visit ten years ago! I am so very happy to learn that you felt our... More

1 review
1 of 5 stars Reviewed 27 May 2012 NEW via mobile

This hotel was a HUGE disappointment! The reviews rating is very misleading. This hotel doesn't appear to be maintained. In our hall the carpet is coming up. The door knob to one of the maintenance closet is held on by duck tape. On our floor and in our room as well as the recreational area has several areas of unrepaired... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
30 May 2012

Thank you for taking the time to provide us your feedback - I am so very sorry that we did not meet your expectations during your recent visit with us. I hope you will accept my sincere apologies for the issues you encountered; I assure you that your experience was not typical of our hotel and I am so sorry... More

Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

We stayed here for a quick overnight trip, and had a great experience. We are Starwood members and got an upgrade to a junior suite which we loved. The room was fantastic and very quiet. Front desk service was superb. It is in a good location in downtown Chattanooga, convenient to everything. It is an older hotel, but the renovation... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
26 May 2012

I am so pleased you chose to stay with us here at the historic Sheraton Read House Hotel in downtown Chattanooga, TN; thank you for your business and for being loyal Starwood customers. I am so happy we were able to provide you with a Suite upgrade but even more so that you enjoyed your visit and felt that we... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 24 May 2012

I stayed here for a quick business trip. The hotel is downtown and is a classic rennovation of an old hotel. The lobby is all wood and character from an earlier era, including the moving hands above the doors of the elevator. My room was a small suite. It was smallish, but nicely appointed with flat screens and such. Bathroom... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
25 May 2012

Thank you for taking the time to share your thoughts about your recent visit with us here at the historic Sheraton Read House Hotel in downtown Chattanooga, TN - I am very pleased to learn that you enjoyed your visit and our facilities. I note with particular pleasure your comment about our Fitness Center which was fully renovated last August;... More

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 23 May 2012

My husband and I stayed in this hotel the weekend of our daughter's graduation.On line, the hotel sounded very nice, and we enjoy staying in refurbished historic hotels when traveling. The hotel staff was pleasant, the lobbty and rooms were clean and fresh, but the room we were in was extremely tiny with a tiny closet only half length. There... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
25 May 2012

I really appreciate you taking the time to share your feedback about your recent visit with us. I note your comments about the size of your room and it is true that we do have a few rooms in the historic tower which are smaller than our typical rooms. I recognize that this was not adequate for you and your... More

Pelham, AL
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 22 May 2012

The aquarium package is a great deal for what you get. The front desk and valet were great, however we did have housekeeping knock on the door when it was marked for privacy just to let us know the were putting our "internet info" in the door (which was a little stand-alone info card on how to use the internet... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
23 May 2012

Thank you for taking the time to share your thoughts regarding your recent visit with us here at the Historic Sheraton Read House Hotel in Downtown Chattanooga, TN. I am very glad that you took advantage of and enjoyed our "Aquarium Package"; I also thank for for your kind comments about our Front Desk and Valet Parking staff. I do... More

Cartersville, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2012 via mobile
1
person found this review helpful

My family and I stayed here on a weekend getaway. The hotel is in a great location. I recommend parking on the street if you stay on the weekend. (it's free). The hotel is very historical, and I enjoyed the lobby with the beautiful old chandeliers, grand piano, and phone booths. My room was very comfortable, but there was a... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
17 May 2012

Thank you very much for sharing your comments about your recent visit with us here at the Historic Sheraton Read House Hotel in downtown Chattanooga, TN. While I am very pleased to know you enjoyed our overall facilities - and especially our historic features of which we are very proud - I was disappointed to learn that your bathroom was... More

Knoxville
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 12 May 2012

The Sheraton Read House is an interesting historic property. There is so much ambience and character in this older, but nicely remodeled hotel. The room was nice and the bed extremely comfortable. However, there were some areas that were lacking which were all related to the lack of customer service effort. It just didn't seem to matter to the staff... More

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Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
14 May 2012

Thank you for taking the time to share your comments; while I am pleased to know you were pleased with our overall facilities I am not at all happy to learn you felt our service did not meet your expectations - I am very, very sorry about this. We pride ourselves on taking very good care of our guests and... More

Marietta, Georgia
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

We stayed here for a weekend getaway, and I really enjoyed it. The lobby had a very old, historic look to it, but the rooms were a combination of modern with some historic detail. Our room had some nice features like a tall ceiling and arched doorway to divide the bed from the sitting area. Even though we were next... More

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See 2 more reviews by Travel30066 for Chattanooga
Paul Mezick, General Manager at Sheraton Read House Hotel, responded to this review
7 May 2012

I cannot thank you enough for your very kind rating and comments about your recent visit here at the Historic Sheraton Read House Hotel in Chattanooga, TN - nothing pleases me more than to learn we exceeded your expectations. I am glad you were assigned one of our Suites in the historic Tower side of the Hotel and that you... More

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Additional Information about Sheraton Read House Hotel

  • Sheraton Read Hotel
  • Sheraton Chattanooga
  • Chattanooga Sheraton
Address: 827 Broad Street, Chattanooga, TN 37402
Price range (per night):* S$207 - 257

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