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Candlewood Suites Clarksville

2.0 of 5
3050 Clay Lewis Road, Clarksville, TN 37040
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Candlewood Suites Clarksville
Ranked #13 of 33 hotels in Clarksville
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
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Date Rating
Killeen, Texas
Top Contributor
75 reviews 75 reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

Stayed for a few nights after moving out of out house. They allow dogs which is a huge plus. The hotel is very nice and relatively new. The staff was all super nice and helpful. The Rooms are very nice sized and have everything you need. There is a little store down in the lobby if you need some quick... More

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See 5 more reviews by ErnieandFred for Clarksville
Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

We loved having you and your dogs here!! Please keep us in mind for any of your future lodging needs. I will pass on your kind words to the staff. More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I recently had to spend several nights in Clarksville for work, and was delighted at finding the Candlewood Suites in Clarksville. The room was extrememly clean, and the staff was great. I wish I could remember the name of the clerk that checked me in, she was very thorough in telling me about the hotel, and even recommending dinner in... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

We are so glad that you found our hotel convenient for your needs. We take great pride on our standards of cleanliness and service. If you find your way back to Clarksville again, we would love to have you here! (And recommend even more of Clarksville's great dining spots...) More

Terre Haute, Indiana
Top Contributor
52 reviews 52 reviews
Reviews in 38 cities Reviews in 38 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

I was looking for a place to stay between Murfreesboro and Dover, TN and chose the Candlewood Suites because it had a kitchenette. I was trying to travel economical and wanted to cook a meal in the room rather than go out. The room was big enough for my needs with flat screen TV, WiFi, and a kitchenette. I was... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

I am so pleased that you found our accommodations comfy and convenient. Nothing beats a hot shower and a cozy bed, and we are happy that we could provide both to your liking. There are quite a variety of hot and cold breakfast items in the Candlewood Cupboard that can save you a trip to Starbucks (although, frankly, who needs... More

Charleston, Illinois
Senior Contributor
25 reviews 25 reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 April 2012

I will preface this by saying that we did not end up staying here. We had a reservation reserved online. First room they gave us reeked of rotten food from the garbage disposal. Second room reeked of cigarette smoke and urine. Third (yes, I said 3rd) room had small curly hairs on the bed, in the shower, and on the... More

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IHGCare, Guest Relations Manager at Candlewood Suites Clarksville, responded to this review
3 May 2012

Dear skull04, Thank you for your review of our hotel. I certainly apologize for the inconveniences you experienced. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. Regards, Brenda J. IHGCare More

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Dandridge, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 February 2012
1
person found this review helpful

Wow - this hotel has the worst customer service you could imagine. Our room was not available when we arrived. We had a confirmation but that didn't matter, we were offered a lesser room or nothing. Manager is never available. We did finally get to talk with him and he was the most unbelievably rude, yelling person you could meet.... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

We are so sincerely sorry that you encountered poor service at our Candlewood Suites and were left scrambling to make other accommodations. I want to deeply apologize for the rudeness you encountered from the Manager. We have taken drastic steps lately to overhaul our Customer Service and Cleanliness, and have been getting quite a bit of Positive Feedback. I know... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 29 January 2012

The only good quality of this Candlewood Suites was the staff. The hotel itself was terrible. I stayed 4 nights and on the first day the toliet overflowed in the room. Thankfully the staff was on it right away and had it cleaned up. There was no hot water for 2 mornings straight so it was a very cold start... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

Thank you for your feedback. We were pleased to see that you found the staff pleasant, but we wanted to apologize for the inconveniences you faced while you were here. We have taken drastic steps lately to overhaul the service and cleanliness of the hotel, and have been getting great feedback. Unfortunately, one thing we can't change is the Weekly... More

Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 November 2011

I really enjoyed my stay at Candlewood. My room was very clean nice and tidy. It had a nice little kitchen including a dishwasher which i was very surprised by, it had all the dishes pots and pan u need to make a meal if you wanted to stay in and eat instead of going out.But if you did want... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

We are so pleased that you found your stay comfortable and peaceful. We take great pride in our staff and cleanliness, and hope we get to have you stay with us again at a future date! More

2 reviews
5 of 5 stars Reviewed 13 October 2011

I have stayed at this Candlewood numerous times and I can honestly say it just keeps getting better! Some of the best staff I have ever encountered! Very kind and courteous and very helpful with any needs I may have! Started the stay by myself and then my family came to visit me. Manager was very helpful in getting me... More

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Scott Perry, Owner at Candlewood Suites Clarksville, responded to this review
30 May 2012

We are so happy to hear it! We love having you here. Meeting our guests' needs is something we pride ourselves on, and we enjoy doing it. Please let us know next time you are in Clarksville! We love being your home away from home. More

Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 July 2011
2
people found this review helpful

I am beyond disappointed by this property. I always try and stay at Candlewood's, but I will never stay at this one again. After checking in and arriving in my room, I discovered what looked to be dog poop. I was mortified! How does that even happen? So I asked to speak to the General Manager and the front desk... More

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2 reviews
5 of 5 stars Reviewed 7 July 2011

Never stayed at a Candlewood before but I can guarantee that I will from now on! Checked in for 5 days and was pleasantly surprised with the kitchen in my room. Sure makes it easy not to have to eat out all the time. I've stayed in a lot of hotels in my life and I can honestly say that... More

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Additional Information about Candlewood Suites Clarksville

  • Candlewood Clarksville
  • Clarksville Candlewood
  • Clarksville Candlewood Suites
Address: 3050 Clay Lewis Road, Clarksville, TN 37040
Price range (per night):* S$142 - 203

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