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All 21 Cleveland hotels »

Travel Inn

2.0 of 5
3000 Valley Hills Trail NW, Cleveland, TN 37311
Hotel amenities
Travel Inn
Ranked #15 of 21 hotels in Cleveland
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    4
    3
    1
    2
    6
Date Rating
Columbus
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 May 2012 via mobile
1
person found this review helpful

I can't describe how creepy and disgusting this hotel was. holes in the carpet, roaches every where, no door on the bathroom.... It was an abomination. went through three rooms and each was not a place you would want to stay. Also, the hallway was something straight out of the hills have eyes or something. I can't imagine how this... More

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Mentor, Ohio
1 review
1 of 5 stars Reviewed 3 May 2012

I checked in around 10:15 p.m. dead tired of driving. The suite next to us were fighting the foul language being used. Finally decided to leave at 3;30 a.m. couldn't take anymore. The carpet in the room was dirty, people smoking outside the room even smelled. Tried ringing the bell at the main desk but desk clerk was sound asleep.... More

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umesh patel, General Manager at Travel Inn, responded to this review
16 May 2012

Good Morning sir I do apologize for inconvenience that you had during your stay. Sorry it took me 1 week to call you back on that incident. This incident could have been solved right away if you would have called the office right away when it happened. You should not have waited till 3 am in the morning. As I... More

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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

I have stayed in a lot of hotels, and this is the worst ever.Man at the front desk was not friendly.Told me I had to pay extra to eat the breakfast in the morning, and if I wanted my floors vacuumed I could do it myself.Got to the room it smelled so bad,Shower had a huge wad of hair in... More

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umesh patel, General Manager at Travel Inn, responded to this review
16 May 2012

Good Morning Please read entire message. I do apologize for inconvenience that you had during your stay. I had reply to your complaint long time ago but just noticed that it never got posted so replying again. When you had called to make the reservation, you had requested extended stay rate for your company. We have given special deal to... More

San Jose, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Had gone to Tennessee as part of a project. I stayed at this motel for more than a month. The rooms were always ready and neat. Was one of the best rates in town for the quality they offer. They made sure I got the best rates and Umesh was very very helpful. No disturbance, an awesome view of the... More

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umesh patel, General Manager at Travel Inn, responded to this review
29 April 2012

Thank you very much for your comments Mr. Aaron. It was our pleasure to have you here with us more than a month. It is always nice to hear back from customers about their stay. we are very thankful of you for leaving us a comment and giving us your business. hopefully we will see you in the future. Thank... More

Chattanooga, TN
Senior Contributor
34 reviews 34 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 November 2011

Stayed at this motel during a recent business trip to Cleveland. Nothing fancy, but clean, comfortable and affordable. I would stay here again if the opportunity arises.

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umesh patel, General Manager at Travel Inn, responded to this review
29 November 2011

Thank you Very much for your Comments. I truly appreciate it. I would really love to see you here again in the future. Thank you for your Business. Thank you, umesh More

Frostproof, Florida
1 review
5 of 5 stars Reviewed 10 October 2011

I drove up from Florida with a friend of mine to see my husband. I booked Two rooms over the phone. When we got there the rooms were ready and really nice. We went down fro breakfast each morning, waffles and juice was always good. Rooms were clean, beds comfortable, and the best rate I found in the city. Umesh... More

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umesh patel, General Manager at Travel Inn, responded to this review
29 November 2011

Thank you mam for taking out some time to drop us a line. we are truly appreciate your business and a comment. I hope you like Cleveland and your new house in country... :-) thank you, umesh More

Crossville, Tn
1 review
5 of 5 stars Reviewed 28 July 2011

Over the last three months I have worked frequently in Cleveland and always stay at the Travel Inn. The rooms are newly remodeled and very clean. The staff has always been helpful and friendly (this time when I booked by phone, they even recognized my voice and greeted me by name) I would highly recommend the Travel Inn.

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umesh patel, Manager at Travel Inn, responded to this review
27 September 2011

Good afternoon mam: thank you very much for leaving us a comment. i hope we will see you again soon. thank you, thank you, umesh More

Charleston, West Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 July 2011

Double socks because of the dirty carpet, black fungi in the shower corners and just throw those socks away. We were greeted with a adult couple smoking outside our room and into the a/c unit and another group of six men outside smoking and drinking. Fair to say that we went to the office and they did change our room... More

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umesh patel, Manager at Travel Inn, responded to this review
27 September 2011

good evening mam: Thank you for your comment. i do apologize for inconvenience that you may had during your stay. Our town is developing fast and major companies are moving in... lots of construction crews are staying at majority of the hotels in Cleveland. It is tough task for us to keep everybody happy and keep the place well maintain... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 June 2011 via mobile

Don't be put off by the shabby 1960s exterior. This is a nice hotel with rooms that are immaculate and lovingly maintained. Friendly, welcoming staff, screaming fast Wifi, great pool, great AC, great water pressure, nice hot water in shower. Liked it so much I stayed an extra night! Hotel is up a hill from the main drag; it was... More

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umesh patel, Manager at Travel Inn, responded to this review
27 September 2011

good afternoon mam: thank you for your comment. we are working hard to keep this place well maintain. Yes, i do agree with you that we have well maintain old exterior look and also we have kept interior up to date as well. majority of our rooms are updated with new amenities and services just like other 2 star franchise... More

IN
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 29 December 2010
1
person found this review helpful

Pros: close to interstate, larger room than expected, cheap ($48) after tax! For king room. Clean room, simple breakfast provided, friendly staff and super easy check-in. Cons: horrible bed, could feel the springs just pushing on mattress. Towels like sand paper after bleaching them a million times. Loud a/c / heater, woke me up Turning on/off, but worked ok. If... More

Was this review helpful? Yes
umesh patel, Manager at Travel Inn, responded to this review
27 September 2011

good afternoon sir: thank you for leaving us a comment. your views are valuable to us and we have had kept it in our mind. now proudly i can say that we have changed the AC in majority of our rooms. Also we have replaced majority of the beds with new ones. we do not carry low threaded towels. we... More

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Additional Information about Travel Inn

3000 Valley Hills Trail NW, Cleveland, TN 37311
Price range (per night):* S$76 - 96

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