I stayed at the Douglas Inn because I had my dog with me and was moving my daughter into her dorm room at Lee Universtiy. I found the hotel to be very clean, the beds comfortable, and the staff was very friendly. This is one of the few hotels that accommodate people traveling with pets, it was at the university... More

Ladies, if you like things clean - this is NOT the place for you. I read a lot of reviews before we stayed there and thought it to be about the best place in the area from the reviews. All I can say is that I would hate to see the other places in town with bad reviews. The room... More

In helping my elderly (80-year-old) parents book a hotel room in order to attend their granddaughteräs college graduation in Cleveland, I booked a double queen room at Douglas Inn and Suites on Hotels.com. Before confirming the booking, I spoke personally (by phone) to the reception desk to make sure that they didn't get a room with an outside entrance (they... More

We had to travel to TN from GA to see our friends. At night we (my wife and infant baby) went to Holiday Inn (former, now Mountain View Inn) after encountering some issues there I called Douglas Inn hotel. Hotel clerk, lady was very nice and offered us discount seeing that we were coming late with our baby. Douglas Inn... More

homey clean best mattresses ever. friendly desk clerk. great value for price

My family and I traveled to Cleveland Tn. to visit family. We stayed for 3 nights and it was a great experience. The room was clean and the beds were very comfortable, we had no complaints about our room or the staff. The place was very quiet and the staff was very polite and helpful in everyway. The location was... More

We stayed with a group of 3 other couples on an overnight stay in Cleveland. Our room was clean, but the walls were very thin. Cooking smells and conversations wafted through to all our rooms. The residents staying there were more than just overnight guests. The smell of onions and fish both in the evening and morning was hard to... More

We were driving from Virginia to Louisiana to meet my newest granddaughter. After 10 hours on the road, we stopped to eat at the Crackerbarrel in Cleveland TN. The Douglas Inn & Suites is next door, so after reading some reviews on this site, I decided to stay there, because I didn't want to drive any more. The evening staff... More

We hadn't been here since it opened 7 years ago and it has been very nicely maintained. The elevator had a marble floor and the bathroom in our our also a lovely tiled floor. The room was very clean, and I do check, even the bathroom floors. The desk personnel also very nice. The room had newer mattresses, and good... More