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All 21 Cleveland hotels »

Douglas Inn & Suites

2.0 of 5
2600 Westside Drive, Cleveland, TN 37312
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Douglas Inn & Suites
Ranked #16 of 21 hotels in Cleveland
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    5
    3
    3
    3
    2
Date Rating
New Smyrna Beach, FL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 24 October 2011

This was just an awful place and we would never stay here again. I pulled down the bedspreads to find truly disgusting blankets. They were so threadworn and dirty looking it gave me the creeps. One had several large rips and small holes throughout. These should have been thrown out a long time ago; I can't even image a thrift... More

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tampabay
1 review
5 of 5 stars Reviewed 25 August 2011

I stayed at the Douglas Inn because I had my dog with me and was moving my daughter into her dorm room at Lee Universtiy. I found the hotel to be very clean, the beds comfortable, and the staff was very friendly. This is one of the few hotels that accommodate people traveling with pets, it was at the university... More

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Lick Creek
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 August 2011
1
person found this review helpful

Ladies, if you like things clean - this is NOT the place for you. I read a lot of reviews before we stayed there and thought it to be about the best place in the area from the reviews. All I can say is that I would hate to see the other places in town with bad reviews. The room... More

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Helsingborg, Sweden
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 August 2011
2
people found this review helpful

In helping my elderly (80-year-old) parents book a hotel room in order to attend their granddaughteräs college graduation in Cleveland, I booked a double queen room at Douglas Inn and Suites on Hotels.com. Before confirming the booking, I spoke personally (by phone) to the reception desk to make sure that they didn't get a room with an outside entrance (they... More

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Atyrau, Kazakhstan
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 July 2011

We had to travel to TN from GA to see our friends. At night we (my wife and infant baby) went to Holiday Inn (former, now Mountain View Inn) after encountering some issues there I called Douglas Inn hotel. Hotel clerk, lady was very nice and offered us discount seeing that we were coming late with our baby. Douglas Inn... More

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spring hill florida
1 review
5 of 5 stars Reviewed 3 January 2011

homey clean best mattresses ever. friendly desk clerk. great value for price

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Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed 26 November 2010

My family and I traveled to Cleveland Tn. to visit family. We stayed for 3 nights and it was a great experience. The room was clean and the beds were very comfortable, we had no complaints about our room or the staff. The place was very quiet and the staff was very polite and helpful in everyway. The location was... More

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Salem
1 review
2 of 5 stars Reviewed 9 May 2010

We stayed with a group of 3 other couples on an overnight stay in Cleveland. Our room was clean, but the walls were very thin. Cooking smells and conversations wafted through to all our rooms. The residents staying there were more than just overnight guests. The smell of onions and fish both in the evening and morning was hard to... More

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Bristow, Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 May 2010
1
person found this review helpful

We were driving from Virginia to Louisiana to meet my newest granddaughter. After 10 hours on the road, we stopped to eat at the Crackerbarrel in Cleveland TN. The Douglas Inn & Suites is next door, so after reading some reviews on this site, I decided to stay there, because I didn't want to drive any more. The evening staff... More

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Ann Arbor, Michigan
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 February 2010

We hadn't been here since it opened 7 years ago and it has been very nicely maintained. The elevator had a marble floor and the bathroom in our our also a lovely tiled floor. The room was very clean, and I do check, even the bathroom floors. The desk personnel also very nice. The room had newer mattresses, and good... More

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Additional Information about Douglas Inn & Suites

  • Douglas Hotel Cleveland
Address: 2600 Westside Drive, Cleveland, TN 37312
Price range (per night):* S$93 - 106

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Douglas Inn & Suites
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