We spent three nights at this hotel in January. Rooms were nice, but we had no phone the entire time wer were there. They tried to fix it, then said part was on order. Why couldn't they have taken a phone from an unrented room???? The front desk didn't know. In their defense, They offered to move us, but it... More

Hotel is old and in need of furniture update but was clean. It was centrally located to the venues where I attended functions but some travelers may not care for the location behind Costco. Staff were nice And helpful, contrary to some reviews that I had read. Hotel served my purpose and, since I required more than one room, also... More

This was a nice stay. The suite was quite large with fridge and extras. Nice pool area. Staff was great and good selection of complimentary breakfast foods. It needs a little bit of updating, but worth the money.

No complaints on the hotel overall, other than finding my reservation was a nightmare (partially my fault). After arriving to my room, however, there was no internet. I notified the front desk... he responded "I'll call the helpdesk and follow up with you after I hear something..." I waited about an hour, never heard anything back. So I stopped at... More

We traveled to Memphis to visit our college daughter. We checked in and the next morning we were asked to sign a paper that said the water would be turned off to fix a leak. It was not, but was the next day. Then we were told it would be off the next day. It wasn"t, but was the next... More

I stayed one night at this hotel while driving through TN. I checked in around 2am and checked out at 11am. When I got home and checked my credit card, I noticed that I had been billed twice. I figured no big deal, I will just call and have change credit my account. I called the front desk and was... More

Steal childrens' money if left in room, how cruel can they be...toilet doesn't work right...beds are hard, cover is old and stained, very dirty looking. Manager is no help at all...I thought the customer is top priority, not here employyes come first even if they are theives! This whole setting is rude and will not stay here again...Dirty...bad place! I... More

Spent the weekend here with my spouse. The hotel is in a very odd location as it sits directly behind a Costco with only a couple of signs pointing you in the direction of the hotel. However, it's very close to shopping centers and several nice restaurants. It shares a fairly small parking lot with a Microtel and we occassionally... More

This is a horrible hotel. With the name Comfort Suites, I had expected a step beyond The location is terrible, it is literally behind the shipping docks of Costco. When I checked in, the clerk promised me I had one of the better suites. When I went into the room, I found two very very old sitting chairs with a... More