I don't understand all the bad reviews either. Clean rooms the bathrooms were in need of more counter space. No bugs in sight anywhere, in a good location loads of local shopping and malls. Great neighborhood. It was given good reviews on other sights is why my sis and I booked it. When we saw the reviews here we bought... More

Beware, My reservation in Dec 2011 was made by phone directly with the motel for 4 nights. I had to leave after 1 night and was told by the desk clerk that I will receive a refund but turns out they refused to refund my unused 3 nights. They claimed I made reservations through a travel agency which I did... More

I called 8 days before my stay and tried to cancle my online reservations. Since I made the reservation online, Microtel charged the card and told me that it is a non-refundable room. I called the corporate office and the Microtel Inn in Memphis and was told the same thing. I will never stay at any Microtel Inn or any... More

Good price, clean, adequate for the money. No ice machine on 2nd floor, so had to elevator back down to 1st to find any. Free breakfast coffee was full, as in FULL, of grounds, couple checked into room next door and talked loudly after midnight, no apparent change after calling front desk to ask for them to ask for a... More

Beware this has to be the very worst hotel in the country. I booked an online reservation, fully paid for my daughter who was due to have surgery at Baptist Memorial. When she arrived they were rude, nasty and would not give her the room he clerk threw her out, the same desk manger yelled at me and slamed the... More

This hotel was horrible. The bed was caved in, the desk clerk could care less about checking someone in and when I complained about the bed the answer was, "oh well". The rooms had a smell to them and the parking lot was a joke. Never again!

We should have known the first time we called and the front desk didn't answer the phone at all, that we shouldn't have booked this hotel the next time we were in town. Well, we did. The front desk was not great or helpful. We stayed about 5 nights, there were a two days when they didn't even give us... More

Well I have to admit, i booked and stayed at this location without looking at previous reviews. I did not experience the bed bugs listed in a previous review but I will share what I did see and experience. The smell in the hallway was strong. No frig/microwave as it had been indicated I would have. When asked about the... More

This hotel was awful from the onset!!!!!! The odor that met you at the front door/lobby was horrible as it smelled like old dirt, the staff looked dishoveled and the breakfast area needed an upgrade. The first room I went to had a dead small roach on the bed and I never have lived with roaches and am NOT trying... More