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Holiday Inn Express Franklin

2.5 of 5
4202 Franklin Commons Court, Franklin, TN 37067
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Holiday Inn Express Franklin
Ranked #11 of 21 hotels in Franklin
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    4
    6
    6
    2
    8
Date Rating
Huntely, IL
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 March 2012

I travel on business frequently. And, it's my company so I am always looking for the 'best deal' but not necessarily the cheapest deal. The Holiday Inn Express is honestly an older property. But it is well maintained. However the staff is just incredidbly nice! The front desk and breakfast dining staff were the nicest people you'll find anywhere. They... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 December 2011

Nice hotel that's close to the highway. It was clean, quiet and comfortable. Only complaint was that the toilet and sink were Really low - I'm only 5'4" and I thought it was bad, I can't imagine how a taller person would fair. The breakfast was great. Nice exercise room.

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

The staff here was professional and courteous. The room was nicer than average for this price bracket, and it was very clean. To top it all off, I left a pair of Bose earbuds in my room upon check out, and didn't discover it until my return home. I called the front desk, and the manager later returned my call... More

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Lexington, Tennessee
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 November 2011

The hotel itself was nothing fancy. Rooms were very clean but you could hear everything in the hallway. The hotel clerk was FABULOUS! Every night when I returned from a very dreaful conference, the same clerk greeted me with such enthusiasm and genuinely asked about my day and stay. His kindness made up for any faults in the hotel appearance.... More

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1 review
5 of 5 stars Reviewed 16 October 2011

Our travel ball softball team stay here this weekend and heard no type of complaints. We were actually allowed to check in two hours ahead of time. Did not get to utilize the indoor pool myself but the ones that did said it was clean. Rooms were clean as well and the breakfast suited our needs. The staff is INCREDIBLE!... More

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TENNESSEE
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

This hotel suited our needs although it was a little pricey. they do serve the hot breakfast and that was ok, the best part of the breakfast was the server. she was great! The rooms had been updated but were still a little shabby. the cleaning could have been better, didn't look as though they had cleaned the bathroom floor.... More

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Knoxville, Tennessee
Top Contributor
57 reviews 57 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 20 July 2011
1
person found this review helpful

Stayed here for business. The first night i had crazy dreams and kept waking up with the hotel phone in my hand. i'd be sitting on the edge of the bed staring at the receiver in the dark: i really thought i was losing my mind. it happened five or six times, i was sleeping 45 minutes at a time... More

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Waukesha
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 May 2011

We selected this hotel since it was a place to stay on a trip from the Midwest to Florida. We stayed for one night. It was fairly worn and unclean. Not only was the carpet worn but I am not certain when the carpet was last vacuumed. We found old coffee stir sticks and bottle caps on the carpeting. Literally... More

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16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 February 2011

Picked hotel for a brief stopover on the way to Gulf Shores AL. Pretty typical Holiday Inn Express - room, breakfast, cleanliness. Owner personally chatted with all the folks eating breakfast, showing concern for each customer's satisfaction.

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Kansas City
Contributor
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19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 13 November 2010
1
person found this review helpful

We arrived late in the evening after a ten hour drive. Our key was already waiting for us at the desk so check-in took only a few seconds. We were also upgraded to a room with a jacuzzi room. Nice surprise. Without going into details, there was a problem with the room which we reported to the front desk the... More

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Additional Information about Holiday Inn Express Franklin

  • Holiday Inn Franklin
  • Franklin Holiday Inn
Address: 4202 Franklin Commons Court, Franklin, TN 37067
Price range (per night):* S$168 - 205

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Holiday Inn Express Franklin
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