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All 21 Franklin hotels »

Americas Best Value Inn Franklin/Spring Hill

2.0 of 5
4201 Franklin Commons Court, Franklin, TN 37067
Hotel amenities
Americas Best Value Inn Franklin/Spring Hill
Ranked #14 of 21 hotels in Franklin
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    4
    5
    4
    0
Date Rating
1 review
3 of 5 stars Reviewed 28 April 2012

I stayed at this hotel for one night, no complaints about the stay. I had a problem which causes me concern. I left a portable game in the room called immediately to ask if it could be sent to my home was told it could be. After 2 weeks & no game called to speak w/management to inquire. Reached the... More

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Lansing, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 14 March 2012

The room was basic. No microwave, fridge, shampoo, lotion and only two bath towels. The price was $82 so I anticipated a few amenities. The loveseat had cushions that were sunken below the frame of the loveseat. The pillows needed replacing - didn't smell very fresh. The breakfast was two types of cold cereal with a sign that said the... More

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Grayslake, Illinois
Top Contributor
52 reviews 52 reviews
Reviews in 32 cities Reviews in 32 cities
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 19 February 2012

The room was decent, nothing better or worse than your typical motel/hotel. The internet worked ok - there were times it didn't work, but for the most part, it did work. Beds were of average comfort, linens has some light staining, but nothing too terrible. Service issues - we arrived at 2am, and there was no do not disturb sign... More

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Huss patel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear MarkChw, Thank you for taking the time to share a review about our motel. I am sorry to hear that you had a negative experience with us. Please know that all complaints are taken seriously and will be further investigated. Please contact me directly at your earliest convenience so that we can discuss the matter further. Thank you again... More

Athens, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 January 2012

I think anyone that would rate this Hotel poorly does not understand its purpose or is being realistic. If you want a cheap, quiet, and clean room-this is perfect. It is what it is. I would definitely stay here again.

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Huss patel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear Matthew G, Thank you for sharing your opinion about our motel. I am glad to hear that you enjoyed your stay with us. If you should ever return to the area in the future, we would love the opportunity to have you as our guest. Kindest regards, Huss-Manager Americas Best Value Inn-Frankin, TN More

Flowood, MS
Top Contributor
97 reviews 97 reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 16 November 2011

I traveled to Franklin on a budget. I decided to stay cheapo since I wasn't sure if I was picking up the tab, or if the company would get it. SO I booked this place. It had similar reviews to the hotels located near it (LaQuinta, Days Inn and I think a Best Western or something similar). I was surprised... More

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See 10 more reviews by KathyJx for Franklin
Huss patel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear KathyJx, Thank you for taking the time to share a review with us. I am pleased to hear that you enjoyed your stay with us. We take great pride in exceeding guest expectations. We look forward to seeing you again or at another one of our Americas Best Value Inns located across the Country. Sincerely, Huss-Manager Americas Best Value... More

Milan, TN
1 review
2 of 5 stars Reviewed 8 May 2011

The lady at the desk was very unprofessional. We booked our room online through Expedia. There was a mix-up in some type of paperwork she was to receive and she only had paperwork for one room even though I had my receipt. She told me I would need to call Expedia. The entire check-in process took 50 solid minutes. We... More

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Huss patel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear radfxr, Thank you for posting a review with us. I am sorry to hear about the negative experience you encountered during your stay. All complaints are taken seriously and will be further investigated. Regards, Huss-Manager Americas Best Value Inn-Franklin, TN More

Hudson, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2011
1
person found this review helpful

My Husband and I stayed here March 29th, 2011, the room was very clean and comfortable, could use some updating but had an excellent night's rest. The staff was very courteous and wanted to help in any way they could, and showed us a room without batting an eye, to assure us of a clean, comfortable room. The lady, who... More

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Huss patel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear Joyann49247, Thank you for sharing your opinion with us. I am glad to hear that you enjoyed our friendly staff and clean, comfortable rooms. If you ever return to the area, we would like to have you stay with us again. Sincerely, Huss-Manager Americas Best Value Inn-Franklin, TN More

Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 16 February 2011
1
person found this review helpful

Extremely clean; all staff extremely friendly; internet extremely fast...you get the idea. Oh, I will say the breakfast was pretty sparse. The room did have a 'fridge and a microwave.

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Cinton, TN
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 June 2010

I stayed here for one night for a Gary Allan fan club party and was impressed with this hotel. The price was a little high (89.00) and the desk clerk explained it politely all the hotels do it for the CMA season. The hotel was very clean, pool was small but clean, bathroom needs updating, but beds were comfy. During... More

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Northeast Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 of 5 stars Reviewed 1 January 2010

After reading positive reviews and obtaining a very good rate I tried this hotel during a recent cross country road trip. Easy highway access and a quiet room were the only positives. The bed was uncomfortable, the sofa was too scary to sit on, there was no bathroom vanity to set anything on (had to use the handicap chair), and... More

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Additional Information about Americas Best Value Inn Franklin/Spring Hill

4201 Franklin Commons Court, Franklin, TN 37067
Price range (per night):* S$74 - 138

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