Came to the Germantown - Collierville TN area for our nieces HS Graduation. Had never stayed at a 'Hyatt Place' property before. For the money this is one of the nicest places we have ever stayed. Very comfortable, nicely laid out room, excellent bedding, quiet AC, well equipped fitness center, the breakfast area was the nicest we have seen. The... More

Great, clean, spacious hotel! Great location and will definatly stay again! Super nice staff...every one of them!! Clean pool, grat breakfast! Thanks!!

Many areas in and around Memphis can be a bit, eh... sketchy, but this is not the case for the Germantown area and this hotel. Great location with plenty of shopping and great restaurants nearby. My room was very comfortable and clean. Wait until you see the shower! I particularly enjoy the large couch that I can spread out on... More

I have stayed at a few Hyatt Place,This has to be one of "The Best" I've ever stayed in.VERY clean,spacious,I love the shower.

A bit off the beaten path ...l came into town on Rt 40 but, a very nice place. I stayed in about 7 Hyatt properties in the past couple of weeks and other than the resort in Palm Springs I would rate this as the best of the bunch, the best Hyatt Place to be sure. This hotel seems to... More

The rooms are very nice and clean. Four of us spent the night in the room, so that ought to give you a sense of how spacy the room is. The food was good; however, I under the impression it would be a buffet style breakfast but it was still good. Other than that, I and my boys had ourselves... More

Arriving tired and starving I was surprised to find no restaurant or room service in the hotel. The Front Desk Clerk prepared my first meal from a small menu of items available from the kitchen and it was good! The front desk clerk acts as bartender as well as performs front desk duties and all of them display some of... More

The rooms were very clean and spacy. The food at the breakfast buffet was also extremely good. The problem I had was with the front desk staff. They were on personal phone calls every time I came to the desk and were very rude. I had some issues with my bill and it took 2 managers and a general manager... More

This is my go-to hotel for travel to Collierville. The rooms and the lobby are nicely decorated and very clean. I appreciate a full bar open until midnight with a TV, coffee bar with flavorings, and a modest variety of meals and snacks available. On my most recent visit, I was disappointed that the fitness center was closed, although I... More