We had a family gathering and had a block of rooms reserved Had problems with management making many eroneous charges to our credit cards and they will not talk about it they do not return calls they hang up on you etc. I guess they figure if the charges are $17.45 a night extra you will just let it pass... More

Nothing special, though the room was clean and bed was comfortable. There is a train nearby that runs several times a day, and you sure can hear it. The water pressure was great and there was plenty of hot water, but we had only one teensy towel for the two of us...a little thing that when discovered just before bed,... More

nothing special here but the cost which seemed high to me, especially a ridiculous $1.50 charge for a safe i did not use... cleaning staff opened our door twice and camped outside of our room conversing prior to check out and we felt rushed to get out and one even asked for a tip which we thought incredibly rude

i recentally stayed at this hotel, i over heard the workers sayin it was invested in bed bugs, didnt really believe it until i noticed an bug extermatior there and he was sprayin all the rooms. i kindly asked one young maintnance guy if the story was true and he acted as if he didnt want to say anything until... More

Stayed here for one night for the world's longest yard sale. Was satisfied at how close to the 40 interstate it is located; upon exiting, I noted the different place nearby to eat, including shoney's, a mexican eatery, McDonald's, Krystal's, to name a few; gas stations are also near. Pulled in and noted that although crowded, the exterior and parking... More

Good place to stay between Knoxville and Nashville!! They will do everything they can to make your stay a good one.

Don't know why I haven't written a review for this hotel before, well other than laziness and I only started using trip advisor in the past year or so. I LOVE this hotel. Yes, there are train tracks on the opposite side of the highway -- but that's true of every hotel in Harriman and I only really hear it... More

Room was not clean had to wait. Maid tried to come into room after I checked in.( 3 or 4 times) One of the hotels front counter employee's Husband or boyfriend keep a baby in the lobby while I was checking in. When I checked out man was there with the baby again. He changed the baby's diaper in the... More

This used to be a Holiday Inn Express -- you can tell by the showers. (The HIE is now just down the street and a good bit more expensive.) The room, almost clean enough, was very good. The bed was great. Refrigerator had a couple of small bottles of cold water. The staff was nice enough but not exceptional. The... More