The employee responsable for the breakfast area was rude and did her job poorly. Many of the items were empty at 8 am and she was put out that we asked for her to refill them. I do not appreciate being sighed at when asking for items that should already be done. Terrible customer service.
Room had a cold, musty,urine smell. Don't stay here. Couple next door sounded like they were in an "overloaded washing machine on spin cycle".
Thank you for taking the time to tell us about your experience at our hotel. I apologize for inconvenience you experienced. We are very sorry that you were dissatisfied with our housekeeping efforts.
We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests.
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The rooms were clean and comfortable, the breakfast was excellent and was replenished until everybody was finished. The staff was friendly, courteous and professional. I would definitely not hesitate in staying again.
We called ahead and asked about breakfast and was told " yes, a complete hot breakfast. This was a joke. I went to the lobby for a cup of coffee at 6AM. I asked the night front desk clerk that was putting out the "complete hot breakfast' , if the coffee was ready. She replied, "should be." It must have...
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Respected Sir or Madam,
Please accept our apologies for the unfortunate experience you encountered in our hotel.We have full p-top serta mattresses in all rooms and brand standard pillows with approved vendor.Second Breakfast stats at 6:00 am and up to 9:00 am , so it seems like pictures taken at the end of the breakfast.
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The ratings for this facility are way overstated. The room was sparten, with one chair although the room had two queen beds. It felt unpleasant and had an offense odor. We were traveling with two small dogs (additional $15 per) so requested a room near an exit. We were accommodated, but the door could not be opened from the outside...
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This place was adequte. When entering the first thing we noticed was the mouse traps located in the lobby and in the hall, which was covered with a plastic tarp of some kind. The room was clean enough but I did not walk on the carpet in barefeet. When booking the room I was told the minor league ballpark was...
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Stayed here for one night. Room was clean, bed comfortable. Continental breakfast was well stocked and staff was friendly and helpful. Would stay again.
Arrived exhausted, chose this place because of other good Choice Hotel experiences. it was fine. Slept well.
This hotel was easy to find off the interstate and not in a busy high-traffic area. Our room was clean and comfortable...too bad we didn't arrive until 12:30am and had to leave at 9am!
We were in town for a softball tournament and this hotel was right across from the Sportsplex. Very convenient location for us. Staff for very accommodating with group of kids. The only negatives in my opinion were the size of the parking lot and the room. Both were very small.
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