I travel almost 11 months a year for business reasons. Usually the Quality Inn Group is a given for decent rooms and service. Not at this location. The nite staff was the absolute worst, especially Erin. Could not be less helpful. Tv remote doesn't work, not her promblem. Trucks running all nite in parking lot, noise ,fuel smells loud people.......what... More

This motel should have been remodeled back in the early 60's, very out dated, almost dirty. Carpeting remids me of something back in the early 60's, patched here and there. First clue when I walked to my room, should have gone back and gotten a refund. Rooms are cluttered, bed was clean, but carpeting sticks to your bare feet. TV's... More

My husband and I stayed here overnight for an HRC dog event.Originally, I booked a room at Econo Lodge, then I saw bad reviews. We were traveling with several dogs and were happy to finda large grassy area for them that was away from the road. You can tell this is an older hotel, but it has been modernized. The... More

I am a room inspector at a rival major brand hotel and booked a room with them on a recent trip. On our trip out we checked in and the front desk staff was okay but the room we had was horrible. The tub was filthy and when my daughter pulled back her sheets there was hair on it. There... More

Some have rated this hotel as excellent....I don't get it. The picture of the hotel is no where near what the place actually looks like, it's nothing but an old motel. The lobby is locked after 9 pm, you have to speak through a window to the front desk after that time-that tells me this is not a safe neighborhood.... More

I was truly pleasantly surprised by how nice our hotel stay was. We were greeted by a very friendly young woman at the desk, who then gave us the room we wanted. This quality inn is outdoor corridors except on the third floor. It is easier with our little dog, who is a house dog, to have the inside hallways.... More

Back in Jackson on business and decided to try this hotel again w/some Choice Privileges points. I must say, I'd actually only give it 3.5 stars but the lobby and breakfast areas have been spruced up since I was last here. My 3rd-floor interior corridor room had been recently renovated, all the staff I dealt with were relaxed and professional,... More

I found this little hotel right off the interstate after a long day of driving from Dallas. The dog and I were beat, and just needed to haul in off the road. We were told that the Hampton Inn was pet friendly - but Pet Friendly meant 40lbs or less and they had to "inspect" the pets before letting you... More

The hotel is located close to the interstate and just off one of the main streets in Jackson, but far enough from both that traffic noise was not a problem for me. The staff at the front desk checked me in quickly, courteously and efficiently, changing my room to another quickly. The room was updated with a comfortable bed, a... More