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All 26 Jackson hotels

Quality Inn Jackson

2.0 of 5
535 Wiley Parker Road, Jackson, TN 38305
Hotel amenities
Quality Inn Jackson
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Ranked #10 of 26 hotels in Jackson
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49 reviews from our community

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Mount Vernon, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 May 2013 via mobile

We stayed over here after we could not find any accommodation in Memphis due to long weekend holidays. The check in was a little slow but other than that everything was fine. Good location to restaurants, bed was great, room clean. Good value for money.

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Kansas City, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 April 2013

I travel almost 11 months a year for business reasons. Usually the Quality Inn Group is a given for decent rooms and service. Not at this location. The nite staff was the absolute worst, especially Erin. Could not be less helpful. Tv remote doesn't work, not her promblem. Trucks running all nite in parking lot, noise ,fuel smells loud people.......what... More

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Saint Louis, Missouri
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 17 March 2013

This motel should have been remodeled back in the early 60's, very out dated, almost dirty. Carpeting remids me of something back in the early 60's, patched here and there. First clue when I walked to my room, should have gone back and gotten a refund. Rooms are cluttered, bed was clean, but carpeting sticks to your bare feet. TV's... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 March 2013 via mobile

My husband and I stayed here overnight for an HRC dog event.Originally, I booked a room at Econo Lodge, then I saw bad reviews. We were traveling with several dogs and were happy to finda large grassy area for them that was away from the road. You can tell this is an older hotel, but it has been modernized. The... More

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Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 February 2013

I am a room inspector at a rival major brand hotel and booked a room with them on a recent trip. On our trip out we checked in and the front desk staff was okay but the room we had was horrible. The tub was filthy and when my daughter pulled back her sheets there was hair on it. There... More

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Jeff C, Manager at Quality Inn Jackson, responded to this review
14 February 2013

gibson20: Thanks so much for your great review, it is truly appreciated. Coming from someone in your field makes it even more special. I shared your comments with our staff and they were very proud. Looking forward to seeing you on your next trip to Jackson. Sincerely, Jeff Cates - GM More

Midwest
1 review
2 of 5 stars Reviewed 29 January 2013

Some have rated this hotel as excellent....I don't get it. The picture of the hotel is no where near what the place actually looks like, it's nothing but an old motel. The lobby is locked after 9 pm, you have to speak through a window to the front desk after that time-that tells me this is not a safe neighborhood.... More

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Jeff C, Manager at Quality Inn Jackson, responded to this review
1 February 2013

Groomsmom11: My staff and I are sorry that you were not satisfied with your stay. To be honest I am shocked about the smoke odor in the lobby since we have a strict policy against smoking. The bedding is brand new and adheres to Choice Hotel's standards.I know some people have different preferences when it comes to bedding and I... More

Northport, Alabama
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 January 2013

I was truly pleasantly surprised by how nice our hotel stay was. We were greeted by a very friendly young woman at the desk, who then gave us the room we wanted. This quality inn is outdoor corridors except on the third floor. It is easier with our little dog, who is a house dog, to have the inside hallways.... More

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Jeff C, Manager at Quality Inn Jackson, responded to this review
1 February 2013

Johnna B: Thanks for the 5 star review! They are hard to earn and my staff and I are truly proud when we receive one. I'm happy that you enjoyed our reception. The person who prepares it takes great pride in her work and she appreciated the positive review. See you on your next trip to Jackson! Thanks Jeff Cates... More

Cordova, Tennessee
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 21 January 2013

Back in Jackson on business and decided to try this hotel again w/some Choice Privileges points. I must say, I'd actually only give it 3.5 stars but the lobby and breakfast areas have been spruced up since I was last here. My 3rd-floor interior corridor room had been recently renovated, all the staff I dealt with were relaxed and professional,... More

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Jeff C, General Manager at Quality Inn Jackson, responded to this review
1 February 2013

geno722: Thanks for the positive comments, we are striving to improve on a daily basis. I appreciate you sharing the feedback on the areas we need to improve upon as well. Hopefully on your next stay we will have improved even more. Thanks Jeff Cates - GM More

Dallas, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 December 2012

I found this little hotel right off the interstate after a long day of driving from Dallas. The dog and I were beat, and just needed to haul in off the road. We were told that the Hampton Inn was pet friendly - but Pet Friendly meant 40lbs or less and they had to "inspect" the pets before letting you... More

Was this review helpful? Yes 1
Jeff C, General Manager at Quality Inn Jackson, responded to this review
1 February 2013

TAS77819012: Thanks for the positive review of our property. Being a pet owner myself I know how important it is to be able to find a nice place to stay when traveling with a pet. I'm glad you enjoyed your stay and the breakfast! We hope to see you again on your next trip to Jackson. Jeff Cates GM More

Knoxville, Tennessee
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 September 2012

The hotel is located close to the interstate and just off one of the main streets in Jackson, but far enough from both that traffic noise was not a problem for me. The staff at the front desk checked me in quickly, courteously and efficiently, changing my room to another quickly. The room was updated with a comfortable bed, a... More

Was this review helpful? Yes 1
Jeff C, General Manager at Quality Inn Jackson, responded to this review
8 October 2012

Greg N: I am truly sorry for the problems you experienced while a guest at our property. I hope that you can forgive us and give us another chance to earn your business again in the future. More

 
 
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Additional Information about Quality Inn Jackson

Also Known As:
Quality Inn Jackson Hotel Jackson
Quality Inn Jackson Hotel
Jackson Quality Inn
Address: 535 Wiley Parker Road, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 hotels in Jackson
Price range (per night): S$102 - 119
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn is conveniently located near I-40 at Exit 80A. We offer 102 newly renovated rooms including two Jacuzzi Suites. All Rooms feature 42” HD flat panel televisions, high speed wireless internet, complimentary deluxe hot breakfast, in-room irons/ironing boards, coffee makers and hair dryers. Outdoor pool is open during season. There are six restaurants within easy walking distance and many more nearby. The Quality Inn is located just minutes from West Tennessee Healthcare Sportsplex, featuring 17 baseball and softball fields and Pringles Park baseball home to the Seattle Mariners AA affiliate the Jackson Generals.If you are in Jackson for business, leisure or need to house a team or large group, The Quality Inn is the perfect choice for all of your lodging needs. ... more   less 
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