We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Jackson hotels »

BEST WESTERN Carriage House Inn & Suites

1936 Highway 45 Bypass, Jackson, TN 38305
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN Carriage House Inn & Suites
Ranked #11 of 25 hotels in Jackson
3.0 of 5 stars 16 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    2
    3
    4
    3
    4
Date Rating
Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 28 May 2012 NEW via mobile

Room was very clean. Beds were clean. Nice breakfast but eating area was small. Overall, very good room for the price.

Was this review helpful? Yes
Norfolk, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 May 2012

I found this reservation on sale at priceline.com for about $50, so I figured that we would give it a try despite some mixed reviews on trip advisor. All in all it was a pretty good stay. Check-in was a snap after a long day. I was in and out in about 1 minute. The room was updated as the... More

Was this review helpful? Yes
Carolynn Hayes, Director of Sales at BEST WESTERN Carriage House Inn & Suites, responded to this review
9 May 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Nashville, Tennessee
Senior Contributor
30 reviews 30 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 20 April 2012

Pretty dirty and run down place. Motel style lodging, not a hotel with any "suites." Room was decently clean. HVAC unit was incredibly loud, even on lowest setting. Shower was busted. Very difficult to find and get to the parking lot. Breakfast was not great, but better than some places. It looked appetizing until an elderly lady was kind enough... More

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
25 April 2012

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 November 2011 via mobile
2
people found this review helpful

The girl at the desk was so young..but after speaking with her i realized she was so mature and so incredibly nice. Southern hospitality at its best. The room was convienient and breakgast was phenominal.

Was this review helpful? Yes
See 6 more reviews by quackkk for Jackson
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
25 April 2012

Thank you so much for taken the time to post a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve. You are helping us deliver a superior experience for oyu and other guest in the... More

Kimberling City, Missouri
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 18 November 2011

My husband and I stayed here even after we read the reviews. Big mistake! This hotel is in need of much updating and a cleaning staff that knows how to vacuum and make beds. Also, if you are a single person and have no other choice, please request a room on the front side.The back side is poorly lit but... More

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
26 April 2012

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More

Travellers are raving about these Jackson hotels

Comfort Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1439921?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Ramada Limited Jackson
3 of 5 stars
Show Prices ABS:HotelCheckRates-d97901?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Jackson
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2155578?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Courtyard Jackson
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1133427?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Jameson Inn - Jackson
4 of 5 stars
Show Prices ABS:HotelCheckRates-d230160?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Jackson, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My experience at the Best Western Carriage House Inn & Suites in Jackson, TN was wonderful southern hospitality with a outstanding Hot Breakfast and very clean rooms. I will be sharing this experience with all my friends and family.

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
25 April 2012

Thank you so much for taken the time to post a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve. You are helping us deliver a superior experience for oyu and other guest in the... More

Charlotte
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 11 November 2011

This hotel was very dated and unsavory appearing. It looked strikingly like the Motel 6 next door that advertised a much lower rate. The first room I was given was dirty. It smelled, there was a hair on the very dated bedspread, there were stains on the sheets, the sheets were not even on the bed properly and the carpet... More

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
26 April 2012

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More

San Antonio, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 11 August 2010

My husband and I were traveling from Ohio to Texas. We reserved the room while we were still within a 4 hour driving distance. We picked a 'middle grade' hotel based on price, figuring it wouldn't be too bad. Upon pulling up we realized this is a hotel we stayed at three years prior. It wasn't a great place then,... More

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
26 April 2012

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More

des moines
1 review
1 of 5 stars Reviewed 30 March 2010

Where do I begin, the room smelled of horrible body odor. Not at all a good value for what you got. Felt very unsafe in this "so called inn and suites" this hotels photos online are very misleading. The doors are to the outside, and all around was just a big parkling lot. Very loud, as the bypass/freeway is right... More

Was this review helpful? Yes
Carolynn Hayes, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review
26 April 2012

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More

Choctaw,OK
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 October 2009

Could not find first choices in Jackson but were very surprised at the NEWLY renovated rooms here, all new furniture. Usual high carb breakfast, tiny space (2 tables), but good value and clean rooms.

Was this review helpful? Yes

Travellers who viewed BEST WESTERN Carriage House Inn & Suites also viewed

Holiday Inn Express & Suites Jackson Northeast
Show Prices ABS:HotelCheckRates-d1987076?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
DoubleTree by Hilton Hotel Jackson
4 of 5 stars 70 Reviews
Jackson, TN
Show Prices ABS:HotelCheckRates-d230159?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn & Suites Jackson
4.5 of 5 stars 60 Reviews
Jackson, TN
Show Prices ABS:HotelCheckRates-d644851?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 25 hotels in Jackson, ranked by popularity »

Been to BEST WESTERN Carriage House Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Carriage House Inn & Suites

  • Jackson Best Western
  • Best Western Jackson
Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Price range (per night):* S$99 - 118

Owners: What's your side of the story?

If you own or manage BEST WESTERN Carriage House Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Carriage House Inn & Suites
Show the lowest price for this hotel (from our partners)
Show Prices