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All 26 Jackson hotels

Residence Inn Jackson

3.0 of 5
126 Old Medina Crossing, Jackson, TN 38305
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Residence Inn Jackson
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Ranked #3 of 26 hotels in Jackson
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68 reviews from our community

    Trip type
Traveller rating
    44
    12
    9
    2
    1
Date Rating
Plano
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 May 2013

The hotel is right off the freeway. Clean and updated. We were tired after a 9 hour ride and it was raining hard. We took advantage of the mini store with frozen dinners and ate in the mini kitchen of our 2 bedroom suite. Easy, dry, and relaxing. Quiet room and friendly people.

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SarahScokin, Manager at Residence Inn Jackson, responded to this review
23 May 2013

Greetings Gary R! Thank you for writing such a nice review of our hotel! I am delighted to hear that you enjoyed your stay and were able to find something for dinner in our Suite Shop! I do hope that you will choose us again the next time you are in the area and hopefully next time the weather will... More

AR
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

This hotel sits out by itself just east of Jackson. With the social hour, not a big deal. Could not find the exit number on the reservation, which made the hotel hard to find. The lady at check-in was wonderful. She pushed the luggage cart to the room and held the door so I could get in with my wheelchair.... More

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SarahScokin, Manager at Residence Inn Jackson, responded to this review
23 May 2013

Dear Jack_Retired, Thank your for taking the time to write a review of our property! I am so glad that you enjoyed your stay and that the staff was able to take such great care of you! I apologize that you had a hard time finding us, but I do hope that you will choose to come stay with us... More

norfolk
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 April 2013

We really enjoyed this suite, full kitchen and lots of room. Really great area and friendly staff. It was mostly clean but there were some food wrappers that got "forgotten" about under the fold up bed. But overall, that was my only complaint. It's always nice to stay at Residence Inns, you feel like its more of a home than... More

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SarahScokin, Guest Relations Manager at Residence Inn Jackson, responded to this review
8 April 2013

Dear Jujubean79, Thank you for choosing the Residence Inn by Marriott to fufill your lodging needs while you were in Jackson, TN! I appreciate you taking the time to write a review of our property and do hope that you will come back to stay with us again the next time you are in the area! I am sad to... More

Kalamazoo, Michigan
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 April 2013

This hotel is just a year old and has been a great place for us to use during our many recent stays for work. We wanted a room with a kitchenette (which the Residence Inn by Marriott has) to prepare food for the day. We have stayed here five times now and return by choice. The only thing we've told... More

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SarahScokin, Guest Relations Manager at Residence Inn Jackson, responded to this review
8 April 2013

Greetings CCSC2010, Thank you for taking the time to write a reveiw of our property! I am so happy to hear that you continuously choose us for your trips to Jackson, TN! THANK YOU!!! I apologize for the housekeeping inconsistencies that have occurred throughout your stays with us, and hope that they will not deter you from staying with us... More

Tennessee
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 25 February 2013 via mobile

We travel a lot and did not expect much from this little hotel in Jackson but we were most pleasantly surprised. Such a friendly staff, complimentary dinner & social hour, full breakfast and excellent accommodations. We will be back!

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SarahScokin, Manager at Residence Inn Jackson, responded to this review
28 February 2013

Dear Perpesca, Thank you for taking the time to write a reveiw of our property! I am so happy that you had a chance to stay with us, and that we were able to exceed your expectations! Thank you for taking the time to take advantage of our breakfast and social hour, and for posting pictures of our hotel! I... More

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 February 2013

I had an enjoyable stay at a Residence Inn in Florence Alabama, and followed it up with a two-night stay in Jackson Tennessee. The Jackson hotel is actually at an I-40 exit "waiting to happen". This exit has three new hotels, a new gas station/convenience store, and stubbed-out service roads awaiting other businesses - restaurants, shops, offices, or ??. Pulling... More

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See 2 more reviews by FLandOhDannyBoy for Jackson
SarahScokin, Manager at Residence Inn Jackson, responded to this review
20 February 2013

Greetings FLandOHDannyBoy, Thank you for writing such a fabulous review of our property! I appreciate you taking the time to write such a detailed review and I am so grateful we were able to provide you with such a fantastic experience! I am so glad you were able to see the perks of our location, and that you were also... More

Lexington, Tennessee
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 February 2013

We stayed here for a few nights a couple different times. We stayed in one of their two room suites and were very impressed with the size of the suite, which also includes a full sized kitchen, full sized fridge and freezer with icemaker, stove and microwave, etc. The main problem we had here was the cleanliness of the room.... More

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See 4 more reviews by kwhiting73 for Jackson
SarahScokin, Manager at Residence Inn Jackson, responded to this review
10 February 2013

Greetings Kwhiting73, Thank you for taking time to write a review of our property! I am happy to hear that you enjoyed the spaciousness of our rooms but am terribly sorry to hear of the cleanliness issues that occurred during your stay. I sincerely apologize for these issues and have communicated these concerns to our housekeeping department. I can guarantee... More

Jackson, Tennessee
1 review
5 of 5 stars Reviewed 7 February 2013

I have been very pleased with the staffs friendliness and assistance each time my family members have stayed here. Robert and Brittany are fantastic-- very accommodating. I would highly recommend this hotel to anyone. My family of 13 adults and 5 children were visiting a few weeks ago and they were wonderful!! They even upgraded them for free.

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SarahScokin, Manager at Residence Inn Jackson, responded to this review
9 February 2013

Dear Neely S, Thank you for taking time to write a review of our property! I am so glad we were able to accomodate your family and to provide them with a complimentary upgrade! We strive to ensure that every member of every family that walks through our front doors feels comfortable and at home during their time with us!... More

Decatur, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 January 2013

We recently traveled to Jackson to visit family as we do several times a year as a family of 7. In the past we have been unhappy w/ other hotels we have stayed in and thought we would try the Residence inn. From the point I made the reservation with Tila who was so very helpful, through check in w/... More

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See 5 more reviews by Stephanie J for Jackson
SarahScokin, Manager at Residence Inn Jackson, responded to this review
9 February 2013

Greetings Stephanie J! Thank you for writing such a kind review of our property! I am delighted to hear that you and your family were so well taken care of during your recent stay! We truly are very lucky to have such a wonderful staff! I am very grateful that they were able to not only accomodate you and your... More

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 29 January 2013

Because of bad winter weather we had to stop in Jackson on our way to Murfreesboro. The Residence Inn was THE best choice. Although our original reservation was for a one- bedroom when I asked if a two- bedroom was available, it was, and we were upgraded for no additional cost- and I know my son was thrilled to not... More

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SarahScokin, Guest Service Manager at Residence Inn Jackson, responded to this review
30 January 2013

Greetings L G! Thank you for taking the time to write a review of our property! I am so happy we were able to ensure thay you had a comfortable stay while you were in Jackson, and truly appreciate your comment stating that we were the "best choice". We strive to provide not only the best customer service experience for... More

 
 
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Additional Information about Residence Inn Jackson

Also Known As:
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Address: 126 Old Medina Crossing, Jackson, TN 38305
Phone Number:
Region: United States > Tennessee > Jackson
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Jackson
#3 Family Hotels in Jackson
Price range (per night): S$186 - 232
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 
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