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All 26 Jackson hotels

Hampton Inn & Suites Jackson

2.5 of 5
150 Campbell Oaks Drive, Jackson, TN 38305
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Hampton Inn & Suites Jackson
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Ranked #2 of 26 hotels in Jackson
Most recent review
5 of 5 stars Reviewed 19 June 2013
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121 reviews from our community

    Trip type
Traveller rating
    85
    21
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    3
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Date Rating
1 review
5 of 5 stars Reviewed 19 June 2013 NEW

I would highly recommend this hotel to anyone. I have stayed here twice and both times the staff has gone above and beyond to make sure it was a great experience. The rooms were great and the staff was so helpful and friendly.

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Illinois
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

Not the top of the line but a good value for the money. I was offered several different discounts and actually got a decent price for a decent nights sleep. Didn't need any of the amenities just a good nights sleep and we got what we paid for. The clerk was a pleasant man who made us feel welcome and... More

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
16 June 2013

Dear Shuribob, We understand that sometimes all our guests need is just a good night's sleep. There's no need for the amenities and all you need is a comfortable bed and a comfortable room. The fact that you were satisfied is what matters to us most. Thank you for taking the time to write a review and for staying with... More

devizes
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

we didd just a one night stop here and couldn't have had a nicer welcome, they upgraded us to a mini suite and it was great wish we had longer! All staff very helpful. No restaurants very close by but it was a quick hop on the interstate one junction to Cracker Barrel or Applebees which was just fine with... More

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
16 June 2013

Dear Carolynkernow, We appreciate you taking the time to write a review of our hotel. We really appreciate you staying with us, as we know there are several places you could have chosen here in Jackson. Some people sleep light and prefer rooms away from the interstate but we're glad you slept comfortably. We welcome you back whenever you are... More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 June 2013

This hotel is a winner! The front desk staff (specially Elijah) is excellent. Very helpful, concerned with customer satisfaction, etc. Room was very clean, had a comfy bed, a chaise lounge type chair, extra blanket, etc. Breakfast fare was typical, but they had a "suite shop" with a variety of products to purchase. Jason's Deli will deliver to hotel. if... More

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
9 June 2013

Dear Travelinurse01, Thank you so much for taking the time to write a review of our property. We sincerely appreciate all of your kind words! We're glad you enjoyed your stay. Development at our exit has already began and we anticipate it being completed soon. We would love to have you back the next time you are in the area... More

Chaffee, United States
1 review
2 of 5 stars Reviewed 6 June 2013

The hotel is lovely, clean, spacious and appealing aesthetically. I slipped in the lobby area and spent my stay in pain. I tried to bring attention to the wet floors but the staff did not seem to be concerned. I think this is a huge safety problem. Be very cautious.

Review collected in partnership with Hampton

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
9 June 2013

Dear Mrs Andrew S, Your feedback of our hotel is so important to us and we appreciate you takin the time to write a review of our property. We sincerely apologize for your slip and we will try our best to continue to monitor our floors as the baseball teams continue to stay with us and use our pool. I... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 June 2013

We had a wonderful experience here last month. The speed with which we checked in was great. We ordered a pizza for dinner and the front desk gave us plates and napkins when we called to let them know we were waiting for the delivery. The room was very clean and the bed was comfy. The free breakfast is awesome!... More

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
4 June 2013

Dear Ekermit, We really value when our guests give us feedback of their stay at our property so thank you for taking the time to do so. We appreciate the acknowledgement of our wonderful staff, breakfast, and rooms. We're so delighted that you enjoyed your stay and can't wait for you to get back to us on the next trip.... More

Carmel, United States
1 review
5 of 5 stars Reviewed 31 May 2013

This hotel was very nice, it was clean and new with great staff. We stayed for a weekend to visit family and found the location perfect for what we needed. We also took advantage of the outdoor pool and really enjoyed it. Side note we were traveling with an infant and didn't realize there was no bathtub only a shower... More

Review collected in partnership with Hampton

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
2 June 2013

Dear Linnea E, We always love to hear back from our guests so we appreciate you taking the time to write a review of our hotel. We are so glad that our hotel and location was perfect for you all while you were visiting your family. This is the time of the year to enjoy the outdoors so we know... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 May 2013 via mobile

Everyone from the front desk personnel to the person cleaning up the parking lot were so friendly. Everyone had a smile and greeting for you. The room was clean and comfortable and seemed to be well kept. Would recommend to all.

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EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
2 June 2013

Dear Firebus7 Thank you so much for taking the time to write a review of our hotel. They say that smiling is contagious so we hope we were able to put a smile on your face with our smiles. We appreciate your acknowledgment of our awesome, smiling staff and facility. We hope you all have had safe travels and of... More

Brentwood, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

Our experience was excellent. The entire staff was very nice and very helpful. The hotel was clean and breakfast was good. We always had good luck with Hamptons in the past but this one exceeded our expectations. We will definitely stay here the next time we're in Jackson.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
30 May 2013

Dear Mrs. Lisa Excellence is something we strive for here so your feedback is greatly appreciated! We also appreciate your acknowledgement of our wonderful staff, breakfast, and facility. The fact that we exceeded your expectations means so very much to us. Thank you again for choosing to stay with us and we would love to have you and your family... More

Mesquite
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

From the moment I walked into the lobby and was greeted by Lauren, this was a great experience. After driving 600 miles we were ready to get off the road. Never having stayed in a Hampton before we were not sure what to expect. We were pleasantly surprised. The check-in process was quick and smooth, the room was quiet, clean... More

Review collected in partnership with Hampton

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review
4 June 2013

Dear Karl B, Thank you so much for taking the time to write a review of our property. We understand that after long drives, it's important to be greeted by a smiling representative that is ready to be a help to any of your needs. Thank you for your acknowledgment of our staff and breakfast. We are glad we were... More

 
 
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Additional Information about Hampton Inn & Suites Jackson

Also Known As:
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Region: United States > Tennessee > Jackson
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Jackson
#3 Business Hotels in Jackson
Price range (per night): S$168 - 243
Hotel Class:2.5 star (2.5*)
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