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Comfort Suites

2.5 of 5
3118 Browns Mill Road, Johnson City, TN 37604
Hotel amenities
Comfort Suites
Ranked #6 of 20 hotels in Johnson City
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41 reviews from our community

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Traveller rating
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Date Rating
Lake Charles, Louisiana
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 April 2013

This was a very nice Comfort Suites. In fact we stayed there coming and going to Va. They had a very pretty breakfast area, with a fire place. They had the tipical breakfast. The motel was clean and the employees were friendly. The first night to stayed (on our way to Va.) we ate at Logans which was behind the... More

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See 2 more reviews by Grandma1913 for Johnson City
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
24 April 2013

We are very glad you enjoyed your visit and glad we were able to accommodate your needs! Happy traveling! More

Phoenix
Top Contributor
245 reviews 245 reviews
120 hotel reviews
Reviews in 129 cities Reviews in 129 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 March 2013

Not sure how anyone could complain about this location ...unless they are expecting a HIlton, but for those of us who travel full-time in our jobs and expect a CLEAN, comfortable stay for a reasonable price, you can't go wrong at this location. Choice brands are not usually our first choice, but this one was close enough to our project... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
4 March 2013

Thank you for your review and we are certainly glad that you enjoyed your stay. We try to make all our guests feel at home. More

St. Petersburg, Florida
Top Contributor
85 reviews 85 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 13 December 2012

This was not a good experience. I stayed there for 3 nights. The "walls are thin" does not describe this well enough. The neighbors ("weekend warriors") used the room next to us as a social room. We heard everything they said all night long. The breakfast was the exact same for all 3 days. The lady in charge complained that... More

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See 4 more reviews by llstom for Johnson City
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
17 December 2012

I am very sorry to hear that you were so unhappy with your recent stay. Of course we have the commitment to your satisfaction policy and would have been more than happy to move you to another room and / or address the loud guests that were next door had you let us know. Please in the future if you... More

Venice, Florida
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 November 2012

Stayed for two nights due to business in the area in November 2012. We were VERY PLEASED with the spacious, clean and comfortable room. The staff was very pleasant and helpful. The site is near shopping malls, restaurants and downtown. The hotel was very well managed and perfectly suited to our needs. We would definitely stay at this hotel in... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
26 November 2012

Thank you so much for your kind words. We strive to ensure every guest has a pleasant enjoyable experience here. Looking forward to having you again in the future! Happy Holidays! More

Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 October 2012

Just traveling through and stopped for the night - all we could ask for at a reasonable price - decent breakfast included and restaurants nearby. Did ask the morning desk clerk if he could recommend a must see attraction in the area and he couldn't think of any - not exactly a member of the chamber of commerce

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
17 October 2012

I am so glad you enjoyed your stay and we met your expectations! Hope to see you again soon! And we will certainly work on any staff that doesn't seem to know what to do in our local area because there is certainly plenty! More

Maryland
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 9 October 2012

We also stayed at the Comfort Inn during the Storytelling Festival, but unlike the previous reviewer, we had booked well ahead. It was a perfect location, and in addition, the hotel ran a shuttle to the festival at various times during the day and evening ($7/day), which made it unnecessary to park and take the festival shuttle, involving 2 steps... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
11 October 2012

Thank you so much for your kind words. Glad you enjoyed your stay and we look forward to possibly seeing you next year! More

Winston Salem, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 7 October 2012

I'll start by saying we had reservations at a DIFFERENT hotel only to arrive there and realize it wasn't clean, had no elevator (which presented some extreme physical issues) and had no management available to address concerns. We ended up leaving that hotel and searched for over 2 hours in the local area (a national festival was going on and... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
8 October 2012

Thank you so much for your kind and thoughtful words. We always go above and beyond to make our guests feel at home and I am so glad that we were able to help you. As you stated it was certainly a festival weekend and rooms were indeed hard to come by. I will certainly commend Joshua on his excellent... More

Chattanooga
1 review
2 of 5 stars Reviewed 2 October 2012

This particular Comfort Suites has put their human guests in the DOG HOUSE! We love pets as much as anyone and have several ourselves, but to FORCE paying human guests to stay in a building where at best hygiene due to assorted clean to unclean human patrons, irresponsible housekeepers and pets free to roam in these rooms is TOO MUCH!!... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
8 October 2012

I first would like to take this opportunity to thank you for commenting on your stay. I apologize for any inconvenience you encountered during your stay. We have begun to accept pets recently and apologize that the Choice Hotels web site indeed had not been updated. I alerted Choice and they have since remedied that issue as we would never... More

Groningen, The Netherlands
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 September 2012

I made a reservation for this hotel, for one night, through the internet. When we arrived the room was not available. However we were upgraded to an enormous suite without any extra cost. Nice, as was the guy who arranged it. In the suite was an old jacuzzi, worked but looked a bit ehhh old. The suite was close to... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
6 September 2012

Thank you for your review! We aim to please! More

Alexandria, Virginia, United States
1 review
5 of 5 stars Reviewed 10 August 2012

Visting 78 yr old Mother w/advanced alzheimer's no longer ambulatory and hospice called. Sharon gave us an amazing rate and found brother and I rooms in spite of huge convention in that weekend. Thank you for excellent service -- won't forget it!

Was this review helpful? Yes
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review
15 August 2012

Thank you so much for your kind words. We always strive to make this your "home away from home" as our guests are part of our family. More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Address: 3118 Browns Mill Road, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Johnson City
Price range (per night): S$126 - 197
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Comfort Suites
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