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Quality Inn & Suites Knoxville

2.0 of 5
317 N. Cedar Bluff Rd., Knoxville, TN 37923
Hotel amenities
Quality Inn & Suites Knoxville
Ranked #60 of 92 hotels in Knoxville
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5 reviews from our community

    Trip type
Traveller rating
    0
    2
    1
    1
    1
Date Rating
Vienna, Virginia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 15 May 2013 NEW

A less than satisfactory motel stay. This is obviously a remodeled motel that has recently reopened. We arrived about 10 p.m. for our advance reservation; the appearance of the place reminded me of a self storage facility located behind what looked like an vacant building. What appears to have taken place is that they have constructed a new odd looking... More

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Tulsa, Oklahoma
Top Contributor
83 reviews 83 reviews
39 hotel reviews
Reviews in 53 cities Reviews in 53 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 May 2013

I was way in the back in room 131. It's a loud room as I hear every time someone comes in the door or opens the door to the waterpark. I can't imagine being here when it's full of kids. The room and bedding was clean. A major plus. I can live with a little noise. The tub however had... More

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Ashley M W, General Manager at Quality Inn & Suites Knoxville, responded to this review
4 May 2013

Thank you Bob for taking the time to post a review about your recent stay. On behalf of myself and the staff we sincerly apologize about the fluctuating water temperatures, slow internet and the noise. I spoke to the agent that checked you out Thursday and she also apologizes for not taking the time to inquire about your stay. We... More

Encinitas, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 14 March 2013

Rooms were cramped and aged. Was upgraded to the single suite they have. While it was more roomy is was very poorly cleaned, showers were disgusting. Breakfast was sub-standard. While the kids liked the pool the water park area was way to cold to use, was not heated as advertised. Maybe good in the summer, but do not expect much... More

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See 3 more reviews by alyvenwell for Knoxville
Ashley M W, General Manager at Quality Inn & Suites Knoxville, responded to this review
20 March 2013

On behalf of the entire staff, I am so sorry about your experience! We strive to provide the best service possible and I am sincerely sorry that was not your experience here. It is important to me that people know we take hospitality seriously also we are focused on making each and every stay a perfect stay . We also... More

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Williamsburg, Kentucky, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 February 2013

This was my family's second visit to the Quality Inn. Our boys love the pool and kiddie area. The pool water was warmer this trip, which we all loved! This hotel is a great value and is great for families. We look forward to going back soon.

Was this review helpful? Yes 3
Ashley M W, General Manager at Quality Inn & Suites Knoxville, responded to this review
26 February 2013

Thank you so much for allowing us the opportunity to provide you lodging and thank you so much for the kind words and taking the time to post your experience! Every one of us here loves our job because we get the chance to serve guests in a great environment. You were one of those guests that makes it an... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 February 2013

We stayed here one night with our sons baseball team. Room was clean and modern. Beds comfortable. This is a great place for families with children they have an indoor pool, huge hot tub and an awsome kids water play area with slides and waterfalls. I don't think kids under 10 would even want to leave the motel to do... More

Was this review helpful? Yes
Ashley M W, General Manager at Quality Inn & Suites Knoxville, responded to this review
26 February 2013

Thank you so much for allowing us the opportunity to provide you lodging and thank you so much for the kind words and taking the time to post your experience! Every one of us here loves our job because we get the chance to serve guests in a great environment. You were one of those guests that makes it an... More

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Additional Information about Quality Inn & Suites Knoxville

Address: 317 N. Cedar Bluff Rd., Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Children Activities Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 92 hotels in Knoxville
Price range (per night): S$93 - 169
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn & Suites Waterpark hotel boasts an on-site water park, featuring a large indoor heated pool, an indoor hot tub and an activity area for kids with slides and spray guns. This Tennessee hotel is minutes from local attractions like the Knoxville Zoo, the Knoxville Convention Center and the Knoxville Museum of Art. A variety of entertainment options and family friendly venues can be found in the surrounding area. Nearby Zuma Fun Center offers miniature golf courses, go-karts, bumper boats, batting cages, an arcade and more. Several retailers can be found in the surrounding area and more than a dozen restaurants are within one mile of the hotel. ... more   less 
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