We found the hotel to be good. The front desk crew was very pleasant. We did have trouble when a package arrived for us, but no one called to let us know. When we inquired about this, we were told that it is not their policy to call guests… they wait for guests to ask. This seems really unusual. We... More

Stayed here for one night while on a road trip. The rooms were clean and quiet. Tried to fitness center, it was decent. They have a little parking garage with an elevator that goes directly to the lobby which I liked.

I stayed at this hotel while on a retreat & had a WONDERFUL time! I was confused about the parking & dropping off your luggage, etc., due to the renovations but quickly managed. The staff checking me in was AWESOME. We had a problem with our room keys but got them fixed & also moved a refrigerator into the room.... More

The room itself was nice, better than I'd expect for an HI and nicer than some of the more expensive places I've stayed, but I have to say the bed was much firmer than is my taste (this is a common problem for me, though), and the pillows labeled "soft" and "firm" were more like "hard" and "harder." All in... More

I was in Knoxville for a spring break class at the university and the Holiday Inn had a 20% discount in exchange for advance payment. It had just undergone a major "green" renovation of its rooms and the lobby entrance was still blocked off; this was a minor inconvenience as there were well-marked ramps. Front desk staff was exceptionally helpful,... More

The Holiday Inn is a nice hotel in downtown Knoxville, right near the convention center. If you are there for a convention center event then it is the best place to stay as far as location goes. However, I was disappointed to learn that there was no continental breakfast, the breakfast they did have was extremely overpriced and forced me... More

Very nicely furnished rooms and a relatively central location. This hotel does not have 24 hour room service though, and there are no restaurants to speak of around the hotel at night. If you get in late like we did, you are pretty much eating pizza or nothing (and the hotel won't let delivery people come to your door --... More

Easy access to different sights within Knoxville. Walking distance to chocolate factory.

After putting a bid in on one of the name your own price sites, this is where we ended up on our stop in Knoxville. The staff couldn't have been more accomodating - wish I had the name of the gal at the desk. We needed 2 doubles but there weren't any available so they sent us 2 rollaways, free... More