Sleep Inn & Suites Lebanon / Nashville

Toni R

Lafayette, Tennessee

2 reviews

Reviews in 2 cities

Reviewed 11 May 2012

Very friendly and efficient staff. Nice, large room w/flatscreen tv....honestly, nicer than many places that we have stayed with our timeshare. A+

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Thank you for the excellent recommendation. It was our pleasure to have you stay with us. Here at Sleep Inn and Suites, we take great pride in our hotel and we want to ensure you have an enjoyable stay. As well as the new flatscreen tvs, we have also updated our breakfast to include scrambled eggs and biscuits and gravy.... More

C B

Detroit, Michigan

2 reviews

“Great place.”

Reviewed 27 March 2012

My wife and I stayed here while visiting the grandkids. They have a good breakfast and the kids loved the pool. We plan to stay here on our next trip. The staff was helpful and gave us directions to wherever we needed to go.

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It was a pleasure to meet you and your family! We take great pride in our customer service skills here at the Sleep Inn & Suites, Lebanon, and we appreciate hearing that our hard work shows. Whether it’s a tasty complimentary breakfast to start your day or a good “wear-you-out” swim with the kids in our heated indoor pool, it... More

Elizabeth C

Posted by an Easytobook.com traveller

Bellevue

1 review

“Enjoyed the friendly stay”

Reviewed 22 March 2012

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Traveler06232009

Bangor, Maine

Top Contributor

76 reviews

Reviews in 43 cities

29 helpful votes

“OK spot”

Reviewed 20 March 2012

Spent one night here when traveling thru TN on I40. Fine for an overnight stay.

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Whether you’re staying one night or several, we welcome you through our doors! We appreciate your recent Trip Advisor comment and look forward to seeing you when you’re traveling our way again. With our complimentary hot breakfast served each morning, free wireless Internet, heated indoor swimming pool, Fitness Center, Business Center, and a friendly front desk staff to check you... More

Forsythethedwarf

Union, KY (formerly Oshawa, ON)

Senior Contributor

22 reviews

Reviews in 13 cities

5 helpful votes

“Would stay again.”

Reviewed 6 March 2012

Booked this place as a good stopping point enroute to Lynchburg TN coming from KY. The prices were reasonable for a late nite stopover and reviews were decent. We had two rooms, next to each other and the reservation went very quickly. The beds were comfortable, pillows good, rooms clean, bathrooms clean. The shower head could use a good scrubbing,... More

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Thank you for posting your comment on Trip Advisor. It is always good to hear that we have met the expectations of our guests and that they enjoyed their stay with us. It is our desire to give quality service and to meet the needs of our guests. Thank you for bringing areas of concern to our attention. The issues... More

Rick S

Nashville, Tennessee

Contributor

19 reviews

Reviews in 7 cities

“Rick S.”

Reviewed 21 January 2012

I stay here quite often when traveling and I go out of my way to book a room even when I have to drive a couple extra miles to stay there.. The staff is the best I have seen for a small hotel and they care about customer service and they go out of their way to help you.. The... More

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See 4 more reviews by Rick S for Lebanon

Thank you for your 5-star review!! Whether a guest stays one time or many times we always strive to give top notch service. Therefore, it is great to hear that we have succeeded in providing excellent customer service that keeps you and others returning to stay with us. We’re also very happy that you enjoyed your room, our exercise room,... More

Pat K

Lebanon, Tennessee

Reviewer

4 reviews

Reviews in 2 cities

“What a gift after Nashville!”

Reviewed 31 October 2011

The staff whether Front Desk or Breakfast or Room Cleaning were very friendly and helpful. The hotel was quiet, clean and had an indoor swimming pool which we enjoyed. The breakfast was well stocked with waffles, sausages, boiled eggs, yogurt. The only downfall was the fact that they have 'smoking rooms' in the same hallway as the 'non smoking' rooms... More

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It was a pleasure to have you stay with us! We always appreciate when guests share their experiences here at the Sleep Inn & Suites. It helps us to know what we are doing right and what areas need some improvements. You’ll be happy to hear that we are going “Smoke Free” by the 1st of the year. Our former... More

Cliff V

Brielle, New Jersey

1 review

“This Hotel Could Kill You”

Reviewed 11 October 2011

From previous reviews, my wife and I thought the hotel would be fine for a three night stay. On the Sunday morning of our stay, we were startled by banging noises outside of our room and then began chocking on chemical fumes. The fumes caused our eyes to tear and burn, and the chocking sent us gasping for fresh air.... More

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I sincerely apologize for the rude awakening you experienced at our hotel. We were working on renovating the lobby of our hotel and replacing carpets in our public areas that day, and it is unacceptable that our renovation process negatively affected you, your wife, and your overall stay at our hotel. I assure you that we strive to provide the... More

Debi B

Edmond, Oklahoma

1 review

2 helpful votes

“Sleep Inn... Why stay anywhere else??”

Reviewed 5 October 2011

2

people found this review helpful

My husband and I stayed at the Sleep Inn & Suites just off of I-40 in Lebanon, TN last weekend. It is obvious the staff love their job and the hotel they work at. This IS the cleanest hotel you will ever find with a wonderful staff to match. Even though the hotel sits off of I-40, the rooms are... More

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On behalf of the hotel staff, we were delighted to receive your response on Trip Advisor. It is always nice to hear when we have succeeded in making a guest comfortable and happy. We strive to provide the best customer service possible to our guests at all times. As always, we look forward to seeing you again! More

mzshire2009

Great Smoky Mountains National Park, Tennessee

Senior Contributor

27 reviews

Reviews in 7 cities

3 helpful votes

“housekeeping needs to learn what a DO NOT DISTURB sign means”

Reviewed 23 July 2011

I checked in very late which the night front desk person was extremly helpful/ I think his name was Andrew. I asked for a late check out since I am a choice member. I put the do not disturb sign on the door and at just before 9am there was a knock on the door, housekeeping. i was still sleeping... More

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Thank you for your recent review to Trip Advisor. I was very sorry to hear of your experience. This is not our standard practice. In fact, we pride ourselves on our customer service. I do plan to use your review as a training tool to reinforce the importance of our guest requests. It is the desire of myself and staff... More

Sleep Inn & Suites Lebanon / Nashville Reviews

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