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All 14 Lebanon hotels »

Americas Best Value Inn & Suites/Lebanon

2.0 of 5
822 South Cumberland Street, Lebanon, TN 37087
Hotel amenities
Americas Best Value Inn & Suites/Lebanon
Ranked #9 of 14 hotels in Lebanon
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    14
    7
    9
    2
    8
Date Rating
Hopkinsville
1 review
1 of 5 stars Reviewed 23 April 2012

Let's see... Where shall I begin? I will say night staff was a helpful as they could be. we were greeted in the parking lot by a police officer asking "Why are you staying here?" He then informed us of the drug activity, prostitution, and mexican gang activity at the hotel. He said he patroled the parking lot frequently and... More

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Detroit, Michigan
2 reviews
2 of 5 stars Reviewed 27 March 2012

I stayed here on a weekly rate and a terrible room. The room smelled, the sink basin was broken, and the housekeepers always stared in the window every time they walked by.

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Grove Hill, Alabama
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 January 2012

We have been to visit family here for the last twelve years. Used to stay at the DI, but now it's $20 higher than ABVI. The last two years at ABVI we booked two rooms for my family and brother-in-law. If you don't have a Value Club card, get one at the desk. Friendly folks at the desk, flat screen... More

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New York
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

We came in late as we were driving home, and we chose this hotel because of the price & Trip Advisor's not too off-putting reviews. The room was big, but despite the desk chair and soft chair with an ottoman, we could not use either chair because they were disgustingly filthy. Both looked as it someone had been sick on... More

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Virginia Beach, Virginia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 November 2011

There was some hair on the bathroom floor that wasn't mine. Bathtub was a bit gross. Potato chips on floor under desk chairs. Breakfast was basic and the waffle maker was a good idea but dining room chairs were disgusting. Hotel was in a great location near I-40 and flat screen TVs were nice to have. Beds were cozy. You... More

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Hotel Management, Manager at Americas Best Value Inn & Suites/Lebanon, responded to this review
29 November 2011

I appreciate you taking a moment of your time to let us know how we are doing as a hotel. I apologize that it was not a perfect stay for you and that we failed to achieve our goal to do what we can to make it as clean as possible. We hope that you will allow us another oppertunity... More

Albuquerque
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 18 November 2011

Stayed there the night of 12 Nov, initially in room 318, but were moved to 301 when the door wouldn't unlock. Staff, to include the manager on duty, were very friendly and quick to resolve the problem, going as far as offering to move our baggae themselves. First rate service. Would definately stay there again. Rooms were more than what... More

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Jackson, Michigan
Senior Contributor
40 reviews 40 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 November 2011

Hotel was just what we expected for the money spent. Clean rooms but not spotless. Typical cont. breakfast fare. Good location just off interstate. Staff were professional but not overly friendly. With matress upgrades would give this property a very good rating instead of average. Could not imagine spending more than 1 night there, with there concrete matresses and paper... More

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Hotel Management, Manager at Americas Best Value Inn & Suites/Lebanon, responded to this review
8 November 2011

Thank you for taking a moment to tell us where our hotel needs to improve. Without the feedback of the people whom actually stay, we wouldn’t know where to begin as far as improving our hotel. I appreciated you allowing us to accommodate you for your stay and apologize that we didn’t do our best to make it a great... More

Allen Park, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 October 2011

Hotel was clean, check in and out was smooth, breakfast was'nt anything spectacular but it was free. Walls were a bit thin but hey it was $35 a night. would definatly stay again.

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Hotel Management, Manager at Americas Best Value Inn & Suites/Lebanon, responded to this review
18 October 2011

Thank you for taking the time to let us know how we as a hotel are doing. We work hard to give satisfaction to our guest during their stay. We appreciate the feed back that we receive so that we may maintain our goals in being a suitable hotel. We hope to see you again. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

Very curteous staff and mamagement. rooms are very clean. the hotel has a great location as well.

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Hotel Management, Manager at Americas Best Value Inn & Suites/Lebanon, responded to this review
8 September 2011

I wanted to take a moment to thank you. We truly appreciate you taking the time to let us know how we did as a hotel during your stay. We hope that we may continue to accomodate you for your hotel needs in the future. Thanks again. More

Toledo, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 10 July 2011
1
person found this review helpful

Went there on Friday, July 8 2011. Had a coupon from a coupon book and they wouldn't honor it. They told us some lame reason for not accepting the coupon,it was like 4pm. They offered us a room for a much higher price and of course why would I stay there after that. Bad for business. There were so many... More

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ediefrisby, General Manager at Americas Best Value Inn & Suites/Lebanon, responded to this review
12 July 2011

I would like to apologize to you for the inconvenience you experienced. On all of the coupons we have it clearly states that they are not valid with any other discounts, during holidays or special events. On the day you were trying to check in using the coupon we had a couple of events in town. We had a car... More

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Additional Information about Americas Best Value Inn & Suites/Lebanon

822 South Cumberland Street, Lebanon, TN 37087
Price range (per night):* S$62 - 106

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Americas Best Value Inn & Suites/Lebanon
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