We stayed here for 5 nights and had a wonderful family break, a 15 minute stroll into the centre of town. Having booked a double room with extra bed it was lovely to find we had a very clean room with a double and single rather than a 'put up bed'. The beds were comfortable, there was complimentary shampoo and... More

Our first trip to Jersey. Hotel was of good quality, comfortable room and very good food. There is about a 15 minute stroll into the town centre which suited us. The staff were very friendly and helpful. We will definitely be back next year! More

Enjoyed every minute of my stay in the hotel, I visit Jersey a lot but usually stay with friends, I'm so glad I booked at the Norfolk Lodge. The service was friendly and nothing was too much trouble. The food from the evening dinner menu, bar lunch and breakfast was perfect. Invited my friend and her family for lunch and... More

We stayed here with a large group of teenagers and dads and the service was impeccable. Polite, efficient and good old fashioned quality service where they think of how to improve the customer experience before the problems arise. Clean and tidy, excellent food for the price and a fabulous buffet breakfast. Nothing was too much trouble, and for the cost,... More

Could not fault this hotel, from the minute arrived to the point of departure, we felt like family. Service from all staff second to none. Restaurant manager, deputy manager and manager go out their way to make you feek welcome. Ate in both for lunch and dinner. The roast beef in the Sunday carvery was mouthwatering, Rooms spotless. Wife walks... More

We have been regulars at the Norfolk Lodge for the last 5 years and can honestly say that we would never stay anywhere else while in Jersey. I have recommended this great hotel to friends and now I'm recommending it to Trip Advisor viewers/readers. Believe me, I am one of the most critical people around and I expect excellent service;... More

this was my second stay at the norfolk lodge hotel and i cant fault it, clean, friendly staff, excellent restaurant and great value for money. the only down side was the evening entertainment which was poor (some nights there wasn't any). It is ideally situated on the edge of town just a nice 5 min walk to the shops and... More

Stay at this hotel mid October 2011, I think the weekend we left the hotel was closing for the winter. Very good value for money, excellent location for town centre, just on the edge of town, easy walk, 5mins. Staff were extremely good, reception, bar and restaurant. I have stayed at a few hotels in Jersey, all around the same... More

We stayed here for 5 days in October, two over 60's and our daughter and 14 year old granddaughter. It is the cleanest hotel we have ever stayed in. The pool was great and not at all crowded. The real pleasure is the staff , all of whom are extremely helpful. Nice restaurant and bar area. Food good and plentiful.... More