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All 33 St Helier hotels »

Norfolk Lodge Hotel

3.0 of 5
Rouge Bouillon, St Helier JE2 3ZB
Hotel amenities
Norfolk Lodge Hotel
Ranked #14 of 33 hotels in St Helier
4.0 of 5 stars 130 Reviews
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130 reviews from our community

Traveller rating
    55
    50
    16
    6
    3
See reviews for
Families
40
 
Couples
58
 
Solo
7
 
Business
3
 
What travellers say
  • Evening entertainment(4)
  • Bar area(3)
  • Swimming pool(3)
  • Very good(3)
Date Rating
Essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2012 NEW

Have just returned from a very enjoyable stay at the Norfolk Lodge Hotel. We had a very comfortable room. The breakfast was plentiful. The staff just can't do enough for you. Booked the hotel as part of an inclusive deal with Easyjet with a hire car too. The free car park at the hotel was also a bonus as it... More

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Carmarthen, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

We stayed here for 5 nights and had a wonderful family break, a 15 minute stroll into the centre of town. Having booked a double room with extra bed it was lovely to find we had a very clean room with a double and single rather than a 'put up bed'. The beds were comfortable, there was complimentary shampoo and... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
3 May 2012

Thank you for your feedback. We are grateful for your opinion and will attend to any matters raised. As noted in each bedroom guest compendium, duvets are available on request. We are an AA three Star hotel and we are pleased that we met your needs well. Many thanks. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

Our first trip to Jersey. Hotel was of good quality, comfortable room and very good food. There is about a 15 minute stroll into the town centre which suited us. The staff were very friendly and helpful. We will definitely be back next year! More

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Livingston, Scotland, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 April 2012
2
people found this review helpful

Enjoyed every minute of my stay in the hotel, I visit Jersey a lot but usually stay with friends, I'm so glad I booked at the Norfolk Lodge. The service was friendly and nothing was too much trouble. The food from the evening dinner menu, bar lunch and breakfast was perfect. Invited my friend and her family for lunch and... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
10 April 2012

Your comments are much appreciated. It is a great compliment for an hotel to hear that guest enjoyed their stay with us. Thank you for your kind comments and we are pleased that your friends had a great time at the Norfolk lodge when invited to join you for lunch. More

Marlow
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 April 2012

We stayed here with a large group of teenagers and dads and the service was impeccable. Polite, efficient and good old fashioned quality service where they think of how to improve the customer experience before the problems arise. Clean and tidy, excellent food for the price and a fabulous buffet breakfast. Nothing was too much trouble, and for the cost,... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
10 April 2012

We are so pleased that your group found our hotel to be suitable to your needs. It is important that all our guests feel comfortable and your comments are very much appreciated. Our head chef and kitchen team have been with the Norfolk Lodge for some years and we now offer an 'all day menu' to provide fantastic choice throughout... More

Livingston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 April 2012
2
people found this review helpful

Could not fault this hotel, from the minute arrived to the point of departure, we felt like family. Service from all staff second to none. Restaurant manager, deputy manager and manager go out their way to make you feek welcome. Ate in both for lunch and dinner. The roast beef in the Sunday carvery was mouthwatering, Rooms spotless. Wife walks... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
10 April 2012

We are so delighted that you felt that we were the friendliest hotel that you have ever stayed in. This comment is much appreciated. We are Investor in People accredited at the enhanced Bronze level and pay particular attention to providing courteous service. Thank you for choosing to stay with us; we are pleased that you were comfortable with all... More

Lanark, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 19 January 2012
14
people found this review helpful

We have been regulars at the Norfolk Lodge for the last 5 years and can honestly say that we would never stay anywhere else while in Jersey. I have recommended this great hotel to friends and now I'm recommending it to Trip Advisor viewers/readers. Believe me, I am one of the most critical people around and I expect excellent service;... More

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See 2 more reviews by Shirleyk29 for St Helier
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
29 February 2012

Thank you for staying with us once again and for your kind comments in respect of our AA Three Star Norfolk Lodge Hotel. Your comments are much appreciated by our team. As general information, we have a free car park at the Norfolk Lodge Hotel. Our indoor swimming pool remains a very popular feature of the hotel along with our... More

Woking, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 December 2011
4
people found this review helpful

this was my second stay at the norfolk lodge hotel and i cant fault it, clean, friendly staff, excellent restaurant and great value for money. the only down side was the evening entertainment which was poor (some nights there wasn't any). It is ideally situated on the edge of town just a nice 5 min walk to the shops and... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review
28 March 2012

Thank you for your comments. We are delighted that you have rated the Norfolk Lodge Hotel as being excellent. To update you, new digital flat screen televisions have been installed to ALL bedrooms in March 2012 and this will further enhance entertainment options at the hotel due to their being much improved channel selection. We do have five nights of... More

Bradford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

Stay at this hotel mid October 2011, I think the weekend we left the hotel was closing for the winter. Very good value for money, excellent location for town centre, just on the edge of town, easy walk, 5mins. Staff were extremely good, reception, bar and restaurant. I have stayed at a few hotels in Jersey, all around the same... More

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Alton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 November 2011
4
people found this review helpful

We stayed here for 5 days in October, two over 60's and our daughter and 14 year old granddaughter. It is the cleanest hotel we have ever stayed in. The pool was great and not at all crowded. The real pleasure is the staff , all of whom are extremely helpful. Nice restaurant and bar area. Food good and plentiful.... More

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Additional Information about Norfolk Lodge Hotel

Rouge Bouillon, St Helier JE2 3ZB
Price range (per night):* S$137 - 193

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Norfolk Lodge Hotel
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