Like other reviewers, I have bought a Groupon voucher for 3 nights at this place. Have sent several e;mails to try to book - no reply to any. Tried ringing the 2 telephone numbers I eventually found, one does not exist the other is 'temporarily out of service'. Have now contacted Groupon to chase up or give me my money... More

I purchased a KGB voucher for a 2 night stay in this hotel. Phoned to book and asked if dates in May were available, told yes but was asked to confirm this by email. Sent email with my dates and got a reply confirming that we were booked into the hotel and they would contact me nearer the time. Hadn't... More

Similar story as the other people who have commented. I purchased a KGB deal in January 2012 and after several attempts at booking agreed dates of 12th and 13th May 2012,all confirmed on email. Following a four and half hour car journey we arrived to find the hotel locked although lights were on,tables set and windows open. We had to... More

I booked a two night stay via KGB coupon deal for 20/04/12.On the 18th I received an email from Ian Hallifax cancelling my stay due to new gas tanks being installed.He offered a full refund plus a full two night stay free of charge at a later date.As to date i have received or heard nothing from Mr Hallifax despite... More

my eldes tdaughter booked this as a getaway for mothers day,from 11th-13th may, for a 2nd anniversary of my 13yr old son ,who died in his sleep! after numerous calls beforehand , was anxious after reading the reviews. proved the hotel was closed all may. mr ian halifax assured myself and my daughter an email would give details on how... More

Purchased a Groupon voucher for a 3 night stay in this hotel. Tried ringing to book but was told quite curtly that this needed to be done by email. Therefore sent email with my preferred dates but informed fully booked for may, July and August 2012. Therefore tried for weekend in June to be informed fully booked! Now receiving no... More

This place is the most appalling hotel we have ever come accross. We bought a KGB voucher at the start of this year and when we could'nt book or get any response to calls or emails i asked for a full refund. My daughter has emailed them this weekend and left voice messages but has recieved no answer.What does that... More

My husband, son and I arrived for our booking at 7:00pm on the recent bank holiday Saturday. It was closed!! We were not contacted to be advised that it would be closed. We found other hotels and B&B's in the area were extremely helpful and I would recommend anywhere in Drumnadrochit except the Polmaily / Milton / or whatever name... More

My husband and I bought a Kgb voucher for this hotel and thought it was just what we needed, a nice relaxing two days away at Drumnadrochit, when we called the number given to us on the voucher we were told they did not accept call bookings and had to send an email to them with the dates we wanted... More