Decor of hotel was in need of refreshing. Dirty carpets, a lot of chipped paint and there was dust on bedroom chair. Staff were not particularly friendly. Young breakfast staff gave impression of not wanting to be there. Breakfast was awful. Poached eggs came out rock hard on wet soggy bread. Scrambled eggs were also very solid. Food looked as... More

We were planning to camp on Harris, but a storm was forecast and found this hotel just off the ferry. We had room 11, which in contrast to earlier reviews, is recently decorated and includes a new shower room. The room was clean and comfortable. It was spacious, included a sitting area and had a nice view over the gardens.... More

I think that this hotel is quite expensive for what you get. The room I was comfy and clean, but the noises from the floors and the plumbing were quite loud. It was also up about three flights of stairs. On the plus side, the soap in the bathroom was a locally made hand-soap, which was gorgeous, and it's near... More

I was expecting to camp in tarbert but after a hellish cycle from Stornoway in heavy rain and 30 mph headwind I stumbled in to the Harris hotel at about 8pm with no booking. Thankfully they had a room free and it was at a very good rate. The room was perfect but most importantly the staff and manager were... More

Stayed for two nights and enjoyed excellent service. The hotel was comfortable with a choice of comfortable public rooms. Despite the creaky floorboards in the bedrooms the rooms were fine. I thoroughly enjoyed the food and the table service. The scallops were wonderful as was the breakfast. I would loved to Have stayed longer. On a wet day you would... More

Stunningly good dinner with lots of excellent choices of local food, - mussels, scallops, haggis, etc, with an interesting wine list. Went with a large family group for a big birthday and the service was excellent.

Planned our small wedding with only 6 friends. The hotel were excellent from arranging champagne on arrival to music to superb homemade shortbread. The atmosphere was fantastic relaxed and very friendly. The staff especially Kara and Donald were a treat. Breakfast was hot and a great way to start the day. Dinner especially the 10oz sirloin oh my goodness could... More

Stayed for 6 nights. Very comfortable - but I think I did get upgraded to one of the better rooms on the front (no extra charge). Room was large and a good bathroom. Food in the restaurant was generally very good - friendly service. Great location for getting to the beaches on Harris, and not that far for getting over... More

We stayed here for one night only in September this year. The hotel was clean and the room was well appointed. Food was also of a high standard and was nicely prepared and served in the main dining room. My only difficulty was with car parking, which was tight in the rather small car park, and resulted in us being... More