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All 2 Drymen hotels

BEST WESTERN Buchanan Arms Hotel & Spa

3.0 of 5
22 Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland
Hotel amenities
BEST WESTERN Buchanan Arms Hotel & Spa
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Ranked #2 of 2 hotels in Drymen
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427 reviews from our community

Traveller rating
    128
    164
    70
    35
    30
See reviews for
Families
79
 
Couples
207
 
Solo
6
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Helensburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 June 2013 NEW

I attended a wedding reception here, and bought a large Bombay Sapphire with bottled tonic and a glass of tap water from the main upstairs bar. Each glass had two cubes of ice in it, we weren't offered a slice of lemon or lime, and I was charged nearly £8 for the two. I won't be back!

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BAH_management, Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review
17 June 2013

Dear Guest i thank you for your recent comments regarding the price for a double bombay saphire gin with mixer. I will discuss your points regarding the lack of lime or lemon and apologize for this short comming on the day. Regards Volker Steinemann More

clydebank
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 June 2013 NEW

hotel spotless staff very friendly and helpful great leisure facilities and fantastic food, great room and reception staff very good at her job quickly checked out and able to stay on in the hotel and use leisure facilities was good.

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Chippenham
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

the staff were really nice - the 2 that brought our breakfast to our room were so friendly depite us odering 2 massive breakfasts! The hotel was very clean. we did not use the leisure facilities but they looked great.

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Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 June 2013

We spent 2 nights here for a wedding. We arrived on the Friday and although the decor is a little tired the hotel was clean and friendly. The family room was huge with ample room for 4. As there was about 20 of us we decided to dine together in the hotel restaurant at 8.30pm, at this point we were... More

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1 review
2 of 5 stars Reviewed 2 June 2013 via mobile

We stayed at the Buchanan arms last night and I have to say that we were really disappointed. It was booked as a Birthday treat for my husband and £130 was paid for B &B. The room was very dated, not what we were expecting for the price. Have stayed in much nicer hotels with better facilities for less than... More

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BAH_management, Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review
17 June 2013

Dear Guests i am very sorry we did not manage to fully satisfy your needs during your recent stay. I take your comments on board and dicuss these with the relevant departments. Yours sincerely Volker Steinemann More

Yorkshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 June 2013

Stayed for one night, in a double room for B&B, on our way further north. I felt the hotel had a very shabby air about it, and the room was not particularly clean either. The door to our room did not meet the floor at the bottom, there was about a 1cm gap, so we could hear everyone passing our... More

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BAH_management, Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review
17 June 2013

Dear Customer i am very sorry that you did not feel fully satisfied during your recent stay. I thank you for feedback and i will discuss the points you raised with the management team. Regards Volker Steinemann More

stirling
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 June 2013 via mobile

Me and 2 friends arrived at the Buchanan arms yesterday thought we would try the pool etc place was spotlessly clean good showers steam room and sauna were excellent all of this fir 8.00 what a bargain we had the pool and jacuzzi to ourselves most enjoyable thank you to the young man at desk for being helpful

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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 May 2013

My stay here made me feel realy fresh after a great nights sleep the bed and pillows were so comfy .The staff were so nice to every one the food in the resturaunt was realy good some nice wine to well sampled and there is a nice we village in drymen and some excellent walks to go and some realy... More

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 May 2013

Stayed for 1 night for my husband birthday. It was a special offer of dinner bed and breakfast for a total of £75. Nice country setting, could sit in the sun with a refreshment, staff very friendly and helpful. Could also use the spa for no extra cost which was a nice surprise. Small room but as it was only... More

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BAH_management, Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review
17 June 2013

Dear Guests thank you for your very kind comments, brilliant you enjoyed our new beds and bedding here at the hotel and had a great good nights sleep. Regards Volker Steinemann More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 24 May 2013

Had a wonderful afternoon at Haven Spa, swimming pool and fabulous afternoon tea. Therapist in the Spa were out of this world and couldn't have done enough for us. Already booked a return trip, excellent value for money.

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BEST WESTERN Buchanan Arms Hotel & Spa
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Additional Information about BEST WESTERN Buchanan Arms Hotel & Spa

Also Known As:
Best Western Buchanan Arms Hotel And Spa
Best Western Buchanan Arms Hotel Drymen
Best Western Buchanan Arms Hotel
Buchanan Arms Hotel Leisure
Buchanan Arms
Buchanan Arms Drymen
Buchanan Arms Hotel Drymen
Buchanan Arms Hotel
Address: 22 Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Drymen
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Drymen
Price range (per night): S$104 - 227
Hotel Class:3 star (3*)
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