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All 134 Memphis hotels »

SpringHill Suites Memphis East / Galleria

3.0 of 5
2800 New Brunswick Road, Memphis, TN 38133
Hotel amenities
SpringHill Suites Memphis East / Galleria
Ranked #22 of 134 hotels in Memphis
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    9
    13
    10
    2
    2
Date Rating
Thornton, Colorado
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 29 March 2012

an older building that is still showing its age. Rooms have been renovated and repainted, but it feels like a much older property. Service was very good, housekeeping left a bit to be desired. Interior of elevator was not vacuumed in the entire five days I was there. Rooms have all new furniture, but it is not being maintained well... More

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See 5 more reviews by BizTravelerPhoenix for Memphis
Memphis SpringHill Suites, General Manager at SpringHill Suites Memphis East / Galleria, responded to this review
22 May 2012

Thank you for bringing these issue to our attention. I apologize these issues caused you to have a negative experience at our hotel. I want to assure you that guest satisfaction is of the utmost importance to us and these issues are being addressed. We hope with our efforts to improve every stay for our guests, you change your mind... More

Hendersonville, North Carolina
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 March 2012

I was there with a Gospel Choir. Most of the time I was out of the room, 2 nights. One day we had some time in house around 2-6 pm. House keeping was very attentive. They checked on my room twice. Niether time did I hear the knock. They were appologetic. I was even given 2 bottles of water and... More

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Memphis SpringHill Suites, General Manager at SpringHill Suites Memphis East / Galleria, responded to this review
21 March 2012

Thank you for the great feedback and kind words about our hotel. Guest satisfaction is our main priority and we are always looking for ways to improve. I apologize you had trouble with the PC in our business center. We've had a tech look it over and correct a few problems. We look forward to your return visit. More

Georgia
Top Contributor
213 reviews 213 reviews
Reviews in 78 cities Reviews in 78 cities
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed 17 March 2012

I was here4 for one night on a four day trip to Memphis and Northern Mississippi. My first night was at the Residence Inn downtown, and tehn I traveled to Tunica, Clarksville, Oxford, and Tupelo before returning to Memphis. I needed to get some shopping done and I had no idea when I booked the hotel that it was adjacent... More

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See 5 more reviews by BeingGreen for Memphis
Overland Park, Kansas
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 March 2012

We stayed here for 3 nights. The staff were very friendly and efficient. The pool was great for the kids and very warm. The room was well layed out but lacked storage space. We noticed a big difference between the weekday and weekend breakfast, with the weekend breakfast having less choice. Also when we arrived there were cookies in reception,... More

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See 5 more reviews by PandaCam for Memphis
West Chester, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 January 2012

We stayed here over New Year's weekend, as we were in Memphis for the Liberty Bowl. The lobby and our room had obviously been updated, as the decor looked fresh, clean and modern. It was a rather pleasant surprise. We were traveling as a family and chose this hotel based on price, the presence of an indoor pool, and the... More

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See 2 more reviews by mlh6231 for Memphis
Booneville, Mississippi
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 December 2011

We just wanted a nice night out. The rooms are very modernized. The staf was very friendly. The rooms are larger than the average rooms at this level. Beds were very comfortable. there was a little noise if you didn't have air running but the layout of the room is such that the halls are a nice distance from the... More

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Roseville, California
Top Contributor
456 reviews 456 reviews
Reviews in 178 cities Reviews in 178 cities
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed 1 December 2011

This is a very old property along with the neighboring Fairfield Inn. I looks very dated on the outside, but they have renovated the lobby as well as the rooms fairly recently, probably knowing there is strong competition with a brand new gorgeous Holiday Inn Express next door, and other relatively brand new places (Hyatt Place, Wingate, Hampton Inn) in... More

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See 2 more reviews by drichrx for Memphis
Kentucky, United States
1 review
5 of 5 stars Reviewed 27 November 2011

We had been driving for six hours to attend thanksgiving with family and there was absolutely no better place I could imagine having arrived at than the SpringHill Suites. The staff was wonderful in directing us to our rooms, and in cleaning the rooms for us while we were gone. They made sure that everything both for my wonderful fiancee... More

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Knoxville, TN
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 16 October 2011

I stay at this hotel once a month for work and have never been disappointed... except when they are booked up and I have to stay somewhere else! The area offers shopping, restaurants, and convenience to Memphis. More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 July 2011

Needed a hotel for 2 adults and 4 kids. This one was perfect! Plenty of room and very clean. The staff were very helpful, especially with our late arrival. Would definitely be my first choice for any future visits to Memphis. Fabulous mid-century modern decor, too! More

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Additional Information about SpringHill Suites Memphis East / Galleria

  • Springhill Suites Memphis
  • Springhill Suites East Galleria
Address: 2800 New Brunswick Road, Memphis, TN 38133
Price range (per night):* S$149 - 193

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SpringHill Suites Memphis East / Galleria
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