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Comfort Inn and Suites

2.5 of 5
4225 American Way, Memphis, TN 38118 (Formerly Holiday Inn Express American Way/Airport)
Hotel amenities
Comfort Inn and Suites
Ranked #71 of 134 hotels in Memphis
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61 reviews from our community

    Trip type
Traveller rating
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    9
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    8
Date Rating
Pittsburg, Kansas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Room was nice and staff was very good with my of our needs. Good Location from Beale St, Graceland and Nike Clearance Store ( amazing ). No problems at all. Good place to rest your head. Check in was the fastest I have ever experienced. Nice after a 7 hour drive.

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novato, ca
Top Contributor
88 reviews 88 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 10 May 2013

This place was just ok, it is off the freeway, but not too near anywhere to eat. Check in was ok, but then things went downhill. Room was just ok, not good, not horrible. After shower discovered hairdryer was broken. We could not have been the first to tell them as it was clearly broken at the wall. By the... More

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Arkadelphia, Arkansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 April 2013

The stay started out good, Room was very nice, the staff when we first arrived was very nice. We decided to go for a swim in there (Indoor heated pool, and hot tub) went down hill from there. The pool was pretty gross, green, cloudy and cold, so we went for the HOT Tub, NOT like Ice, and only one... More

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See 7 more reviews by Robert F for Memphis
Indianola, Iowa
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 January 2013

We stayed at this hotel for 3 nights while being in Memphis for the 2012 Liberty Bowl football game. The hotel was very clean, had a very nice and well kept breakfast and breakfast area. We had 4 rooms total for the 3 nights. The front desk manager was very accomadating. This was one of the nicest Choice Hotels we... More

Was this review helpful? Yes 4
Nashville
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 December 2011

First of all, this hotel has changed its name to Comfort Suites. I guess the official change is not going to happen until the end of December 2011. Our first room was right behind the elevator /ice machine. We could hear the ice machine making a swishing sound in our room so we asked for a different room and the... More

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Murray, Kentucky
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 27 October 2011

We stayed here the night before our honeymoon to Mexico. We just booked here since it was close to the airport, offered free shuttle to/from airport, and let us keep our car there. The place is gated and lost of lighting. (my wife was paranoid about having her car there for a week). The room was very roomy and clean.... More

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Hot Springs, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 July 2011

Would stay here everytime i'm in Memphis...the staff was outstanding, more like family....the room was fantastic....and breakfast superb....going back down and will be there this coming Saturday night (7/16/11) I have a family member @ St. Jude's and this Hotel is the best...so compassionate! Love you guys...look forward to seeing u soon! Keep up the good work!

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Cuba
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 January 2011

Wow, from the moment my love and I walk into the hotel we rec'd breath-taking great service from the staff. This continue when we asked for much needed direction, heaven sent Director Ms. Cook arrive and assisted us with over & beyoud service. Look I travel a lot with my job & lady of mine and one thing I come... More

Was this review helpful? Yes 1
UK
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 27 September 2010

We stayed here just the one night whilst in the Memphis area. The staff were very friendly and helped us with our every request. The room was large and clean, maybe a little rough around the edges but only if you happened to be looking under the bedside cabinet etc. After a hot day exploring Memphis we went to the... More

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Fort Myers, Florida
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 September 2010

We often stay at Holiday Inn Express hotels but this one is the worst we have ever been to. We are Priority Club members so they upgraded us to a mini-suite with a king bed and single sofa bed for our daughter. After returning from dinner, we found out that you could NOT sit or sleep on the sofa bed.... More

Was this review helpful? Yes 3
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Additional Information about Comfort Inn and Suites

Also Known As:
Holiday Inn Express American Way/Airport Hotel
Holiday Inn Express American Way/Airport Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Address: 4225 American Way, Memphis, TN 38118 (Formerly Holiday Inn Express American Way/Airport)
Region: United States > Tennessee > Memphis
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #71 of 134 hotels in Memphis
Price range (per night): S$117 - 150
Hotel Class:2.5 star (2.5*)
Reservation Options:
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