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All 134 Memphis hotels »

DoubleTree by Hilton Memphis Downtown

3.5 of 5
185 Union Avenue, Memphis, TN 38103
Hotel amenities
DoubleTree by Hilton Memphis Downtown
Ranked #28 of 134 hotels in Memphis
3.5 of 5 stars 229 Reviews
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229 reviews from our community

Traveller rating
    43
    80
    56
    23
    27
See reviews for
Families
41
 
Couples
75
 
Solo
24
 
Business
47
 
What travellers say
  • Beale Street(17)
  • TGI Friday(7)
  • Desk staff(3)
  • Free breakfast(3)
  • Short walk(3)
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

This hotel is located downtown within walking distance of the famous Beale street. Before going to this hotel I was a little but worried due to the mixed reviews on here but my experience was great from the time we pulled up to the time we left. If you don't like having to use valet parking then this place isn't... More

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Gainesville, GA
Top Contributor
61 reviews 61 reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

From check in to to departure, flawless. Great staff, clean, quiet, attentive staff, and two blocks to Beale Street. Highly recommend.

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See 2 more reviews by underpressure for Memphis
Olympia, Washington
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 May 2012

This hotel is convenient and the staff is friendly, but the room we had was very tired. Wallpaper had started to peel and painted walls were marked up. The elevator noise woke us several times during the night and noise travels easily between rooms. There are no outlets at the desk. Value was good and I'm not sure if there... More

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See 5 more reviews by Bobi73 for Memphis
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 May 2012

This is a great hotel that is convenient and walking distance to Beal street and a lot of downtown attractions.

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See 2 more reviews by Eaglerider1954 for Memphis
World
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 May 2012

I wanted to book this property at the wedding group rate. I left a message for the "Group Sales" person. She never called me back so I ended up paying much more than the group rate ($174 per night). The room was disgusting. There was gunk on the "work desk", a dirty cleaning rag left on the floor in the... More

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Mohamad Tubikh, Guest Relations Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
20 May 2012

So sorry for your experience. This review do not belong to the Doubletree by Hilton Memphis east. It belongs to the Doubletree Downtown. More

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3 of 5 stars Reviewed 15 May 2012

Staff was very friendly, but did not follow through on a number of requests. We originally booked their corner suite with a sofa bed only to arrive to find out that their sofa bed was not to be found. We then ordered a roll away bed to be brought up which they confirmed... it never showed up even after 3... More

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See 6 more reviews by jturner48 for Memphis
Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
16 May 2012

Thank you so much for taking the time to post comments regarding your recent stay with us. am terribly sorry that you had to call down 3 times to request a rollaway. Please know that I am diligently working with the Team to ensure that others don't have the same experience as you did. Guest satisfaction is very important to... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012

Right next to the Peabody -- and about $100 less per night -- this is where we went to celebrate Mothers' Day -- mostly because we could get smoking rooms. The staff were friendly and extremely efficient. Bellman had the luggage up almost as soon as the room was assigned. Car was out of valet in about three minutes anytime... More

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See 2 more reviews by Tim R for Memphis
Ohio
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 May 2012

Across the street from the Peabody hotel and the baseball park, 2 blocks from Beale Street. Upon arriving the staff is always at the door greeting. In fact every staff member we ran into was friendly and helpful. The lobby is huge and in the evenings there was a jazz pianists which was a special touch. The rooms are small... More

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See 8 more reviews by cwithp for Memphis
Mississippi
Top Contributor
75 reviews 75 reviews
Reviews in 62 cities Reviews in 62 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 9 May 2012

Redbirds baseball was going on. Lots of music playing on Beale Street. Memphis in May was about to start. Went to a concert at Minglewood and the staff was very accommodating with cabs and valet parking. Check in was delightful. Staff was really nice. Now doing a cocktail hour in the lobby. Pool area was closed, which was unexpected.

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Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
16 May 2012

Thank you so much for your wonderful comments regarding your recent stay with us. Our outdoor pool is open from Memorial Day until Labor day. We look forward to welcoming you back to the hotel the next time you are in Memphis. More

Alabama
Senior Contributor
26 reviews 26 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 May 2012

I stayed in this hotel for a conference, thank goodness I had enough points not to pay for it because it is not worth price. Pros: A mostly friendly staff Location, Location, Location Comfortable bed Nice size rooms Flat Screen TV Cons: Some of the staff - see below Security latch in my room was broken and never fixed as... More

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See 7 more reviews by hazeleyess for Memphis
Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
16 May 2012

Thank you so much for taking the time to post your comments regarding your recent stay with us. I have used your comments as a training tool so that others are not disappointed as you were. I assure you that we will work on improving the issues you brought up. I hope you will have a chance to stay with... More

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Additional Information about DoubleTree by Hilton Memphis Downtown

  • Doubletree Memphis
  • Memphis Doubletree
Address: 185 Union Avenue, Memphis, TN 38103
Price range (per night):* S$159 - 279

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DoubleTree by Hilton Memphis Downtown
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