From check in to to departure, flawless. Great staff, clean, quiet, attentive staff, and two blocks to Beale Street. Highly recommend.

This hotel is convenient and the staff is friendly, but the room we had was very tired. Wallpaper had started to peel and painted walls were marked up. The elevator noise woke us several times during the night and noise travels easily between rooms. There are no outlets at the desk. Value was good and I'm not sure if there... More

This is a great hotel that is convenient and walking distance to Beal street and a lot of downtown attractions.

I wanted to book this property at the wedding group rate. I left a message for the "Group Sales" person. She never called me back so I ended up paying much more than the group rate ($174 per night). The room was disgusting. There was gunk on the "work desk", a dirty cleaning rag left on the floor in the... More

Staff was very friendly, but did not follow through on a number of requests. We originally booked their corner suite with a sofa bed only to arrive to find out that their sofa bed was not to be found. We then ordered a roll away bed to be brought up which they confirmed... it never showed up even after 3... More

Right next to the Peabody -- and about $100 less per night -- this is where we went to celebrate Mothers' Day -- mostly because we could get smoking rooms. The staff were friendly and extremely efficient. Bellman had the luggage up almost as soon as the room was assigned. Car was out of valet in about three minutes anytime... More

Across the street from the Peabody hotel and the baseball park, 2 blocks from Beale Street. Upon arriving the staff is always at the door greeting. In fact every staff member we ran into was friendly and helpful. The lobby is huge and in the evenings there was a jazz pianists which was a special touch. The rooms are small... More

Redbirds baseball was going on. Lots of music playing on Beale Street. Memphis in May was about to start. Went to a concert at Minglewood and the staff was very accommodating with cabs and valet parking. Check in was delightful. Staff was really nice. Now doing a cocktail hour in the lobby. Pool area was closed, which was unexpected.

I stayed in this hotel for a conference, thank goodness I had enough points not to pay for it because it is not worth price. Pros: A mostly friendly staff Location, Location, Location Comfortable bed Nice size rooms Flat Screen TV Cons: Some of the staff - see below Security latch in my room was broken and never fixed as... More