Checked in at 11:30 at night after a long trip with 2 missed or delayed flights and found a great hotel in an average neighborhood. The young lady at the desk smiled and acted as if she cared that I had had a bad trip. She got in my key in 3 seconds flat and even call the bar and...
More
I made reservation at this hotel two weeks prior to my stay. There were several downfalls to this hotel. #1 The entry of the lobby was very dated with an old odor. Also, the "professional photos" on the web is an enhanced verging because the hotel isn't anything like the photos. The hotel looked like renovation was started but stopped!...
More
Thank you so much for your feedback. I am so sorry we did not get it right for you. We as a team do try hard to give our guests a good experience. The photos on our site are what we are and not enhanced they were taken with my i-phone and up loaded. You are right, at the time...
More
We arrived and noon to find that they were booked to capacity and had to come back after 3 to check in. We arrived at 6pm, checked in, were told our room was to the left and at the back of the hotel. NO ONE told us the entire 1st floor was under renovation-as well as most common areas of...
More
The Staff was very friendly and helpful but the room and hotel were awful. The elevators were out of order so you had to walk along way to get to your room. The room was clean but the door had to be slammed really hard in order to latch, there was no hot water in the bathroom and the toilet...
More
You are so right! We had a bad day or two at the hotel and we are so sorry for the problems you found. The elevator has been fixed and the hot water boiler has been replaced with one twice the size of the old one and we are back on track. We have all new rooms that exceed the...
More
I have stayed at this hotel before and the staff has always been friendly and accommodating but this trip the hotel had been renovated, the food was great, and as always the staff were very friendly. I will be back
This hotel appears to be an older hotel that has been remodeled to have a bluesy studio feel. The lobby area is amazing - it is very spacious and has a unique feel. The service was very friendly. The room that I was in had been remodeled as well and seems impressive at first, but the longer you spend in...
More
Thank you for spending time with us and for your review. We have worked hard to make our hotel something to be proud of. As a team we have not only changed a hotel but a neighborhood as well. Your right, we are an older hotel that has new everything from a new lobby to new rooms with flat panel...
More
I have seen this place change and them change some more....all for the good! They have a new lobby and a great business center with huge monters. Dad's Place is now open for dinner and the steaks are superb. The rooms are cool with big padded headboards that have lights in them and a flat screen TV. Service has allways...
More
Reviewed 23 November 2011
Thank you so much for the feed back and the thoughtful compliments. We have been through alot over the past year completing a 3 milion dollar renovation. We truleyappreciate our loyal guest that have stuck with us as we have transformed this hotel into the gem it has become. Our team has set a goal to deliver service that is...
More
A pig in lipstick is still a pig. Although they may have renovated the check in area the rooms were tired and filthy. Upon check in which they couldn't get a room key to work we had to wait in a disgusting hallway for 45 minutes. The front desk said it was my fault until the security guard had the...
More
Now all our rooms are renovated with big padded / lighted headboards and flat screen TV’s! We hope you will come back and check us out. Our rooms look just as nice as our lobby. Our housekeeping team is working hard to keep them spotless. We now have a full service restaurant open for breakfast / lunch and Dad’s Place...
More
I booked my stay at the Clarion Hotel through Hotel's.com. The price was $48.00, I had a feeling this hotel was not goijng to be anything special. Since I was just going to crash for five hours I was ok with it, I was more interested in a cheap place to stay. When I arrived the clerk took a copy...
More
We don't get it right every time but we do try. I would love to have the chance to speak to you about your charges. We do have a non-smoking policy that there is a $250 charge if you choose to smoke in the room. Over the past 28 years as a General Manager I have never charged a guest...
More
Only $34 for this renovated hotel and it worth more ....
The reception when you entry is great and you feel immediatly good and say.... waoww !
Deco and new paints on walls are made with good taste, bedrooms are spacious and very clean. The bathroom is correct, no more.
just miss a bed cover and the wifi is terrible......
More
If you own or manage Clarion Hotel Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
333 Reviews
29 Reviews
363 Reviews
