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Premier Inn Bridgend - M4, Jct 35

Pantruthyn Farm | Mid Glamorgan, Pencoed CF35 5HY, Wales
Hotel amenities
Premier Inn Bridgend - M4, Jct 35
Ranked #1 of 4 hotels in Pencoed
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96 reviews from our community

    Trip type
Traveller rating
    58
    30
    4
    1
    3
Date Rating
Hampshire, UK
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 26 April 2013

As a family we stay in Travel Inns alot, generally its a safer bet than an unknown hotel (parking, comfort, cleanlieness, roomsize, nearby pub etc) and most of the time we're pretty pleased with them, this one however was very good. The beds were really comfortable and it all seemed newly decorated. The table table pub next door was pretty... More

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Rochester, United Kingdom
1 review
1 of 5 stars Reviewed 23 April 2013

We have stayed several times in the past & have always enjoyed ourselves at Pantruthyn Farm & will for the forseeable future. Lovely place to stay & lovely staff.Really looking forward to our next trip in may.

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Review collected in partnership with premierinn.com

Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review
2 May 2013

Dear Guest, Thank you so much for your kind words. The staff really appreciate feedback from the guests, especially when, like yours, it is so positive. We are an extremely friendly bunch here at Premier Inn M4, J35 and enjoy greeting returning visitors. Hurry back, we can't wait to see you again. Warmest regards Maureen Orchard More

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 16 April 2013

very freindley and helpful staff when we arrived after a trip to cardiff with the children to the doctor who experiance after checking in and unpacking and going for some very nice food in the adjoining restraunt we turned on the tv to watch doctor who to find the picture was flickering when we went to reception which was busy... More

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Review collected in partnership with premierinn.com

Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review
23 April 2013

Dear Guest I am so pleased that you and your children enjoyed your visit to the Dr. Who Experience at Cardiff Bay. I'm a big fan too.... and I can imagine how disappointed the children would have been not to be able to watch their favourite programme! The staff are here to ensure that your Premier Inn experience is first... More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 April 2013

This hotel is totally non customer serviced and inflexible. All the visions on their website are obviously made up and they are not bothered about their customers! There is a MEASLES epidemic in this area which has only in the last couple of weeks been broadcast nationwide and the hotel refused to either postpone the trip until a date when... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Bridgend - M4, Jct 35, responded to this review
18 April 2013

Thank you for taking the time to leave a review. I do apologise for any disappointment caused as a result of our Saver Rate booking policy. At we offer a Flexible rate (cancellations and amendments up until 1pm on the day of arrival without charge) & a Non Flexible Premier Saver rate (No cancellations, amendments or refunds can be made).We... More

Aberdeen, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 10 April 2013

We all booked premier inn for a wedding (3 couples and 2 little children). Our booking in experience was quick and first class. The only "down" was we were on upper floor and had to carry very heavy suitcase upstairs, not easy as husband has not been well. The staff were very helpfull when we requested extra pillows and coffee.... More

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review
12 April 2013

Dear Guest It is so pleasant when families get together at Premier Inn to celebrate special events. As you are aware, nothing is too much trouble for the staff and they pride themselves on their customer service skills. So, you can imagine their extreme disappointment with regard to your luggage issue and they would like to offer their sincere apologies... More

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2013

My husband and I really enjoyed our stay at this hotel recently. The staff were very friendly and really helpful. Nothing was too much trouble for them. We also enjoyed visiting the restaurant opposite a few times which had again lovely bar staff and great food. The only thing that spoilt our stay on the last evening was the Manageress... More

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review
12 April 2013

Dear Guest It is so lovely to hear how much you enjoyed your stay with us at Premier Inn, Bridgend, M4, J35 - and very kind of you to take the time to leave your positive comments. As you experienced, the staff here at the hotel endeavour to ensure that guests have a wonderful visit , and are only too... More

Hinckley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 April 2013

This was our second visit to this hotel within the last 12 months. We (my wife & I) used the disabled facilities of room 6 which met all of my wife's needs. We found the hotel very clean and the staff extremely helpful in all respects. The only reason I did not award 5 stars is down to the heating... More

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Maureen_Orchard, RECEPTION at Premier Inn Bridgend - M4, Jct 35, responded to this review
12 April 2013

Dear Guest Sincere thanks for your feedback on your stay with us. The heating in the Premier Inn rooms is normally excellent however, March, this year was the coldest since 1962 and I believe, the second coldest since records began in the early 1900s. Additional heating is available for guests from Reception and staff would have been delighted to provide... More

Chester, United Kingdom
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 20 March 2013

basic hotel but perfect for purpose. Asked for a downstairs room as i am a wheelchair ser and there is no lift. Our rooms were quiet given closeness to M4. Next door restaurant served a delicious breakfast with the most friendly waitress you could ask for!

Was this review helpful? Yes 3
Maureen_Orchard, Reception at Premier Inn Bridgend - M4, Jct 35, responded to this review
22 March 2013

Dear Guest, I am so please that you enjoyed your stay, especially the peace and quiet of your room. The hotel has three universally accessible rooms, with one having a large wetroom. Guests who are wheelchair users have commented positively on the ease of access to the hotel and restaurant across the courtyard, where tables are well-spaced and all on... More

Cambs
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 March 2013

I can't believe that "peaceful location" is the title of my review considering that the hotel is about 100yds from the motorway but it really was completely quiet in our room. We asked for a "quiet room" as we'd had a bad experience in one of the Birmingham Premier Inns the night before and Room 7 lived up to all... More

Was this review helpful? Yes 2
Maureen_Orchard, Reception at Premier Inn Bridgend - M4, Jct 35, responded to this review
22 March 2013

Dear Guest What a pleasing review! Grateful thanks for taking the time to record your comments. Like you, many guests expect the hotel to be subjected to extrenal noise because of our proximity to the motorway. However, as you discovered, to your surprise, you did not have a room with a vroom! It must be the way in which the... More

Plymouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 March 2013

we might have been unfortunate, but the first night their over-sensiive fire alarm went off, so the first night was ruined (it took me 3 hours to get back to sleep). They also mistakenly gave my children a dirty room, but they were so tired that did not bother to tell. The day after, when I as informed about this... More

Was this review helpful? Yes 2

Review collected in partnership with premierinn.com

WhitbreadHotels, Online Customer Service at Premier Inn Bridgend - M4, Jct 35, responded to this review
8 March 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up... More

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Additional Information about Premier Inn Bridgend - M4, Jct 35

Address: Pantruthyn Farm | Mid Glamorgan, Pencoed CF35 5HY, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Pencoed
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 4 hotels in Pencoed
Price range (per night): S$92 - 139
Reservation Options:
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