Booked for 3 nights, on arrival demanded full payment up front. room was dirty and bathroom filthy. Due to accident and hospital stay had to cancel remaining 2 days. asked for refund and denied. Manager became abusive, yelled at my wife and had to be restrained by 2 colleagues. We will be taking our complaint further with the golden chain... More

We had the misfortune of booking in to KIH late yesterday for 4 night stay 1 - KIH hotel had us booked for 2 nights not 4 2- bed covercovers obvious stains and not clean 3 - 2 tiny "embroidered" faded pink and green bath towels, looked liked taken from your great aunts bathroom 4 - mattresses so old, the... More

Placed one of my American bussiness friends in this place, he had to check out a day earlier than expected and was still charged for the extra night. Management stated " 48 hours notice must be given". Management (or the very rude person behind the desk) did not even want to discuss the matter, he just wanted to yell and... More

We stayed here over Christmas 2011 as it is the only place in Killara. It is an older place that is in need of a freshen up. Generally satisfied with the cleanliness of room. It was cleaned every day we were there and we got fresh towels each day regardless of where they were left (in contravention of the displayed... More

We booked this place for a couple of days over the Christmas Holidays. On the Pacific Highway but the noise level is fine. Pretty well what you would expect from a 3 star place. Clean and comfortable. Upside is handy to public transport, plenty of (free) carparking, complimentory newspapers, nice restaurant. Downside is a fair distance from car to room,... More

Good value accommodation around 15km from the Sydney CBD. Right on the highway and 7 minute walk from train station and shops at Lindfield. Also plenty of parking. Restaurant was good quality with Indian bias. Found the manager obliging and nothing too much trouble. Room service were well serviced daily. Major downside is location right on Pacific Highway which may... More

I booked a room here over the phone and then called 4 days before the date of the stay and cancelled. I was told when I called that they didnt have a record of my booking. I have since been charged for one night's accomodation and the fun really started when I called the motel to try and sort it... More

At first glance, everything looks okay, but then you start to notice the chipped paint, the threadbare sheets and the staff's lack of interest. This is the third time I've stayed here, and I only keep coming back because the only other hotel I can find nearby – the Pymble Hotel – is simply dreadful. This place is bad, but... More

Checked in with no problems. Rooms are clean. Motel located on the Pacific Highway but you cannot hear the traffic. Excellent motel for a quick stopover. Restaurant Food was delicious and reasonably priced. We ate there both nights. Best butter chicken ever.