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Hotel Urban St Leonards

4.0 of 5
194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
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Hotel Urban St Leonards
Ranked #1 of 3 hotels in St Leonards
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128 reviews from our community

    Trip type
Traveller rating
    54
    52
    13
    8
    1
Date Rating
Buninyong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Stayed here for one night in the Sweet Urban Room. Staff at check in were very polite and helpful. Room was very clean and well presented, we had great views across towards sydney. Hotel is set in a very nice part of St Leornards. Had dinner in the restaurant which was very nice great food and staff fantastic.Breakfast was the... More

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newcastle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

Quick check-in and out. Really clean and modern rooms. The bathroom was the size of a postage stamp modern. Super quick room service, unlike breakfast in the cafe which took a bit longer. Very popular with business travellers.

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
13 May 2013

Thanks for your review wilso28, It sounds like you found our hotel to have everything you need for a short, efficient and relaxing stay. We have extremely high standards when it comes to cleanliness, so we're glad to hear that you appreciated your sparkling room as well as our modern and stylish décor. We hope to welcome you back again... More

Perth
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 May 2013

The Urban is quite a small hotel although the rooms are a decent size by Sydney standards - nicely fitted out too. I couldn't quite put my finger on it but something was lacking in this place. Maybe it was just the small things that tend to make a difference when you're staying somewhere. There were a few things that... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
8 May 2013

MaxterPerth, thanks for taking the time out to write such a detailed review! It was a challenging weekend for us on the weekend that you stayed. The local power grid went down and the team really felt the strain of having to deal with the aftermath. There were numerous electrical components that we had trouble restoring. The switch that powered... More

Melbourne
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is an old hotel which has in the last few years had a bit of a clean up. The fact is that once checked in; the photographs and blurb in the fancy website become a distant memory. Because the hotel is located on a busy road (Pacific Highway), I requested a room away from the highway, so it was... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
8 May 2013

Hi TravellorMelbourne, We're pleased to hear that you had a quiet stay just across the road from your conference at RoyalNorth ShoreHospital. I am surprised that you found mould in one of our bathrooms (I am a bit of a stickler for cleanliness and personally check rooms on a daily basis and I haven’t seen any here in a very... More

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 3 May 2013

I found the hotel to be very convenient, the price more than reasonable and the staff friendly and helpful. The room was pretty standard and bathroom small but everything was in good order, clean and the bed was very comfortable. If returning to Sydney again for business I wouldn't hesitate to return and use the hotel again.

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
7 May 2013

Hi Robbo6677, Thanks so much for your review. We're really pleased to hear that you had a warm, welcoming and comfortable stay. We look forward to seeing you again next time. Kind regards, Amanda Cottome General Manager More

Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 April 2013

If you're doing business, or need to stay north of the CBD, this place is great. Finding the hotel is easy, as it's on the Pacific Highway. Parking is in an underground basement below the hotel for $20. For an underground car park, it's easy to get into and park. For secure parking $20 is a great price. I was... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
29 April 2013

Hi Tara M, Thanks for your comments. We're pleased to hear that you enjoyed our location. It's disappointing however to hear that our hotel failed to meet your expectations. We often get great reviews about our friendly and helpful staff and modern designer style, so we're really sorry to hear that you didn't experience the same. If you would like... More

Christchurch, New Zealand
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 April 2013

This hotel has everything I needed. The room was great, restaurant, gym, free business shuttle to my office ....was a pleasure staying there. Modern and contemporary. The restaurant menu was limited but the food was gorgeous. Happy hour was a bonus too!

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
29 April 2013

Thanks for your fabulous review Sunnydaz73, We always love to hear that our guests have thoroughly enjoyed their stay – it sounds like our hotel more than ticked all your boxes! Our Happy Hour is always a nice way to wind down during your stay. Thanks again Sunnydaz73, we hope to welcome you back again some time soon. Kind regards,... More

Denpasar, Indonesia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 April 2013

have stayed here few times and still enjoy it. Staff are great and helpful. Love the room lay out and it is very clean. We are lucky enough to have a room with good view. The bathroom amenities is basic but the bath towel is a luxury. The parking is a bonus. The cafe is a good asset as the... More

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
28 April 2013

Hi emytha, Thanks so much for continuing to choose to stay at Hotel Urban – we love hearing from our regular guests. It sounds like we really tick all of the boxes for you, we're always thinking of ways to make your stay more than the usual hotel experience. We look forward to seeing you next time! Thanks again, Amanda... More

Tamworth, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 April 2013

Stayed for 3 nights whilst wife had operation at RNS Hospital. Had a standard King room on the 4th floor over looking the main road. No problem with any traffic noise. Room facilities are great. Bathroom a little small, but OK for one person to use at a time. The tariff is on the high side, but you are close... More

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See 2 more reviews by Bruce W for St Leonards
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
28 April 2013

Thanks for your review Bruce W, We are really pleased to hear that you found our Hotel Urban a comfortable base to use while your wife was in RNS Hospital. We are certainly very flattered to know that your fabulous feedback comes from someone so familiar with the hotel business. We would love to welcome you back again next time... More

Ipswich, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 April 2013

Have stayed here several times for business - staff are always friendly and helpful. Very clean and comfortable with excellent facilities. Location is quiet - not close to Sydney CBD, but great for my work.

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Hotel U, General Manager at Hotel Urban St Leonards, responded to this review
21 April 2013

Hi Dirranbandi, Thanks so much for your review and for choosing to stay with us when you're travelling for business. We really do try to provide a warm and welcoming hotel that is just like a home away from home, so it's great to hear that you enjoy staying with us when you're 'on the road'. We look forward to... More

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Additional Information about Hotel Urban St Leonards

Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney
Address: 194 Pacific Highway, St Leonards, North Sydney, New South Wales 2065, Australia
Phone Number:
Region: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Amenities:
Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in St Leonards
Price range (per night): S$181 - 332
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Urban St Leonards is chic and intimate with a focus on modern comfort, and is serious about making guests feel at home. Set in the abundantly leafy North Shore area of Sydney (and right near Royal North Shore Hospital), guests will enter the perfect place to chill out or work it out, whether they're in their favourite tee or designer suit. The hotel features 100 guests rooms with a choice of balcony, terrace, or premium top level suites, signature Urban Snorer beds, business desks, Jim (gymnasium), Sure Café, Little Fridge (mini bar), undercover parking, evo® amenities straight from the salon, Tie Me Up Tightly bathrobes and Slow Down slippers, and internet facilities. Personalised service and attention to detail is evident throughout all aspects of the hotel, and with designer style and seriously cosy guest rooms, it's the next best thing to sleeping in your own bed. ... more   less 
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