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All 144 Nashville hotels

Embassy Suites Nashville - Airport

3.5 of 5
10 Century Blvd, Nashville, TN 37214
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Embassy Suites Nashville - Airport
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59%
Ranked #59 of 144 hotels in Nashville
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501 reviews from our community

Traveller rating
    166
    124
    87
    86
    38
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Families
148
 
Couples
80
 
Solo
38
 
Business
164
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 18 June 2013 NEW

It was under construction and was very messy and noisy. I've stayed at many Embassy Suites in the past but won't stay at this again until the construction is complete. The beds were very comfortable. The staff was nice and helpful.

Review collected in partnership with Embassy Suites Hotels

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Stewartville, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

Under construction is my only complaint. Jack hammers started before 8:00 a.m. Rooms were nice and clean. Bathroom could have been a bit larger. Staff was very friendly and helpful. Price was right and will definately stay there again, once the construction is done. FREE PARKING was apprecieated!

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See 3 more reviews by Sue R for Nashville
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 June 2013 NEW via mobile

Under construction- no warning on website or when you call. Prices are high for area and should be discounted for construction inconvenience- smelly, dusty, no parking, no lobby, long check-in lines, unresponsive customer service. We chose to stay here based on the brand name but were shocked to see such a run down place, not at all like any of... More

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1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 June 2013 NEW

Very noisy during the day with limited parking and congested parking lot due to 11 million dollar renovation. Bar is nice, free drinks, snacks with entertainment from 5:30 to 7:30. Staff is trying to cope with the construction mess and I found that everyone was very nice however, one of my co-workers (HHonors Diamond) got into it with the manager... More

Was this review helpful? Yes 1
DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
15 June 2013

I appreciate your comments and thank you for your time in providing such. I will address the items you note that can immediately improve upon. Come back and see us again soon! More

Atlanta
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

I have stayed at this ES most every trip to NVille for the past 5 yrs......in fact, I am still there today. Shame on Hilton for not posting a renovation notice on their web site. If they had, I would not be here. As stated before, the GM and staff are doing their best with what they have to work... More

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DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
15 June 2013

Thanks for your review and I am of course sorry for the negative impact our renovation has had on your stay. Drop me a note next time you are with us so I can say hello and welcome you back to what will be an unrecognizeable hotel. It will be spectacular. More

Irmo, South Carolina
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 June 2013 via mobile

I have stayed here before, but the construction seems to have affected the entire atmosphere of the property - attitudes, cleanliness, pathways are all out if whack. Even breakfast doesn't start until 6:30 am on a weekday - very late for an airport hotel. I would avoid this place until after the construction is finished.

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DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
15 June 2013

Thank you for your thoughts. I will share your sentiments with our team. Change is a challenge for all and we will continue to do our best to keep our team motivated and with eyes on the guest experience. More

Memphis
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 June 2013

Please read every review dated before mine in June 2013. I echo every sentiment written about. I had decided not to even write a review about how bad this place is, but tried to get a wake up call to get to the airport and the automated phone wake up system just rang busy forever and I called the front... More

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DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
15 June 2013

Renovations are certainly challenging especially when the relocation of services and areas within the hotel occur. I assure we do our very best to address and plan for each both from a staffing perspective and guest experience. It is clear we missed this mark during your time with us. Please accept my apologies. More

Washington DC, District of Columbia
Top Contributor
519 reviews 519 reviews
289 hotel reviews
Reviews in 157 cities Reviews in 157 cities
258 helpful votes 258 helpful votes
2 of 5 stars Reviewed 8 June 2013

I stayed here one night on business in June 2013. Overall, it was a pretty terrible experience. The hotel is currently under construction. I actually thought the construction was managed fine; signage was everywhere and there was no noise during my stay (I arrived around 6p and departed at 8a, so I was not there during the day). Of course,... More

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See 15 more reviews by brmusicman for Nashville
DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
10 June 2013

I do understand your frustrations with the issues noted, and I assure you we will continue to do all we can to ensure a positive guest experience during and after the renovation. I do appreciate the time taken to give us your viewpoint. More

Pensacola, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 7 June 2013

Usually there is a notice on the website about hotel construction so you can choose another hotel. Not here! Hotel booked to capacity , jack hammering all day, not enough room for breakfast, loud, did I say LOUD? Awful ....no one should have to pay to stay here! David Norman the general manager should be applauded as he is having... More

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DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
10 June 2013

I am sorry that the renovation negatively impacted your stay. I certainly understand the concerns during the CMA Festival week, and if you are back with us next year, drop me a note so we can ensure we take extra special care of you. More

1 review
3 of 5 stars Reviewed 6 June 2013

Embassy Suites are know for great service, amenities, etc. During this stay, they were going through major renovation, which I was not aware of. You hear hammering in the morning even from the 9th floor. There is adult only time from 10pm to midnight for the pool hour. But the hot tub was luke warm. I think the best part... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
DNorman-GM, General Manager at Embassy Suites Nashville - Airport, responded to this review
10 June 2013

Thanks for the review, and you are right about our breakfast chef - Marvin. What a great guy and we are lucky to have him. Please do stay with us again More

 
 
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Additional Information about Embassy Suites Nashville - Airport

Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites
Address: 10 Century Blvd, Nashville, TN 37214
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 144 hotels in Nashville
Price range (per night): S$162 - 238
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites Nashville Airport hotel is located two miles from the Nashville International Airport and just a few miles from the many attractions of Nashville, TN. Guests of the Embassy Suites Nashville Airport hotel stay in spacious two room suites and receive complimentary cooked-to-order breakfast.... Embassy Suites Hotels is the nation's largest brand of upscale, all-suite hotels. Our suite amenities include: High speed wireless internet access in guest suites and atrium. Sweet Dreams bedding to provide support and luxury. Easy to set Alarm Clocks, equipped with MP3 connectivity to personalize in-room listening using iPods, CD players and other portable devices. Televisions in both living room and bedroom offering remote control cable TV, and Pay-Per-View movies. 2-line direct dial phones Voice mail Delivery of USA Today® newspaper (M-F) Coffee maker with complimentary coffee/tea Microwave Refrigerator Ironing board with iron Hairdryer. ... more   less 
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