A family member was having surgery at Vanderbilt Medical Center and this hotel was exactly what we needed! After long days at the hospital, It was great to come back and relax on the patio and in the lounge. The decor is really fun and the live music in the lounge is nice. The room was clean and well kept...
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First, I will say the staff at this hotel is super nice and very helpful. I'm ok with the hotel its self as far as decoration and our room. They dollar you to death though. Parking is a rip off at $26 a day. There isn't a pool, which we didn't know until we got here. My major problem with...
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Hello JulesinGa,
Thank you for your great comments about our team here at Loews Vanderbilt Hotel! Though we do know there are some travelers who aren't pet lovers a significant number of hotel guest travel with their pets and Loews Hotels is a pet friendly brand. We promote that fact clearly on all of our Loews Hotels websites so people...
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Out of all the Loews I've visited, this is probably the most in need of repair (peeling water damage on ceiling, grungy carpet), but it's still pretty nice. It's really a great location, good restaurants, very nice staff, and super comfy bed. I couldn't wake up it was so comfy. Overall, good place. It has a Keurig coffee machine in...
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Hello Dragon I,
Thank you for taking the time to share your comments and opinion of the hotel's appearance. We are excited to announce that Loews Vanderbilt will be seeing some updates and changes in the near future. The hotel is in fact in a great location where guest can feel safe walking around campus or just up the street...
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We stayed at the Loew's Vanderbilt for two nights while celebrating our 25th anniversary of graduating from a local University.We arrived at the hotel at 2:00pm (which was a couple of hours prior to check in) we even left and came back several hours later to give them time to prepare our room. We didn't get into our room until...
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Good Afternoon Nailah2!
It is wonderful to hear that your experience at Loews Vanderbilt was a pleasurable one despite the inconvenience you experienced during your arrival process. We appreciate your comments about the hotel and the "Kudos" you gave to our Room Service staff. We pride ourselves in customer service and understand it is a top priority for our hotel...
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I stayed here on a Friday and Saturday night. Room 211 had a king size bed, sofa and was very spacious. The view was awful though. The carpet needs to be replaced and the long chair at the end of the bed shook when I sat on it. I had difficulty with the remote phones and would just use the...
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Reviewed 7 May 2007
Hello Isky,
We apologize for the inconveniences you experienced in your guest room. We will notify our Directors of Engineering and Housekeeping to inspect the issues commented about in room 211. Otherwise, we thank you for your great comments on our Food and Beverage outlets. Our Hotel Chef is very prideful in making delicious food! We are glad to hear...
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The room was spacious and clean. The staff was helpful. The food served during meetings and off hours was very tasty.
Hello Kelly S,
Thank you for your wonderful comments about Loews Vanderbilt Hotel!
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Having spent ample time at the Loews in Santa Monica, California, I expected a comfortable stay at the Loews Vanderbilt. Having grown up in the South, I also knew not to expect this Nashville property to provide an extravagant luxury experience.
Overview: This hotel's exterior features a dramatic slope on two sides, creating somewhat a pyramid effect when viewed at...
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Hello Winghop!
From all of our staff at Loews Vanderbilt we would like to thank you for your feedback about your recent stay with us. We are glad you are a Loews Hotels fan and understand your comments completely when giving such suggestions about design and upgrades. We too want to aim for WONDERFUL so Loews Vanderbilt is excited to...
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Pros:
The staff is great.
Cons:
Stayed here for 17 days during my Mother's hospital experience at Vanderbilt. This is an old property. The rooms are badly in need of refreshing. Chipped paint, peeling wallpaper, room keys that failed repeatedly, and water pressure that disappears mid-shower.
Asked for any discount for the long stay, but no offers - so paid...
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Hello marvlatitall,
We are sorry to hear about your inconveniences during your recent extended stay with us. Please, if you are ever in Nashville again reach out to us and ask about our Vanderbilt Hospital / University rate. This might be more accommodating if you ever need to stay a long period of time again. Thank you for your comments...
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We stayed at the Lowes during the Nashville Marathon, from 4/27 to 4/29. It is a nice hotel that is perfectly located close to downtown and the West End. Our room was very clean and was a nice size. The staff was very attentive to our needs. They were very nice and even provided all runners with prepared ice packs...
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Good Afternoon Hairtonic!
First, congratulations if you ran the marathon this past weekend! What a great accomplishment. Second, thank you for taking the time to complete a TripAdvisor about our hotel.. we take all feedback very seriously and appreciate hearing from our guests! We were glad to hear you had a nice stay with us. We agree that the hotel...
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Had a great stay in the Loews hotel. Room was very nicely prepared and clean as can be. I am a stickler for smelly, damp rooms and am willing to pay to not have that experience and the Loews Vanderbilt did not disappoint. Room had a great view and the entire staff was extremely friends. Definitely worth the money.
Hello Mike F,
Thank you for taking the time to write a TripAdvisor about your recent stay, we truly appreciate it! We are pleased that you did not encounter any smelly, damp rooms, as that would have been a huge problem for us! We hope you return to visit us again soon!
Best wishes,
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