The pool was so dirty and there was poop in the pool. It needs to be drained and cleaned really good. The place needs to be cleaned up and updated. The floor in the rooms were so filthy. When we were in the room walking around our feet and socks would be black.

The front desk staff was very unfriendly!!! We were orginally assigned to room that the door was open on. The room we were assigned to was a smoking room when we specially requested a non smoking room. The unfriendly staff then sent us to a different non smoking, within minutes of sitting in the room we spoted bugs. One or... More

My family and I frequent Pigeon Forge and have stayed all over but by far this is our favorite place to stay. The staff is super friendly and helpful and the location is perfect. Mini golf and amusement is a short walk away and the scenery behind the building is beautiful. Cant wait to be back in Pigeon Forge and... More

Me, my husband, and my kids stayed at this hotel, and were very pleased! We had a room on the bottom floor that was right beside the river. My kids Loved this hotel, they could go out the back door, and could have their own little zoo in the back yard was too Cool, and the river was beautiful. This... More

Me, my husband, and my kids stayed at this hotel and we were very pleased. We had a room that was on the bottom floor right beside the river. My kids Loved the ducks soo much, it was kind of like having are own little zoo in the back yard loved it. I thought this hotel was great and made... More

This was a very nice hotel. The room was very clean and had all the amenities. The hotel staff was very friendly and made check in and out very easy. There weren't any hidden charges, something that I'm not used to. I would stay there the next time I go to Pigeon Forge. I would reccomend this hotel to anyone.... More

We stayed in the 3 bedroom, 2 bath condo this time with 2 grandchildren and loved it!! It is beautiful and staff very friendly. Best of all, and most important to us (LOL) is the beds. Very, very comfortable!! Slept like a baby!!

My husband and I had stayed one night in the cabin previously, so we decided to book for a long weekend (3 nights), hoping that things had improved. The cabin is literally on the edge of the parking lot, but it is right on the creek bank with a private porch with a hot tub. Plus, the location is convenient,... More

We booked a three night stay at an incredible price. The staff was very nice and we thoroughly enjoyed feeding the ducks from the patio off of our room. The room was larger than we were expecting and the decor was better then the photos show. We felt very comfortable and thoroughly enjoyed our stay. We will definitely be back!... More