I love staying here. Great price and location. The balconies overlooking the river are wonderful. The staff are very friendly and courtious. I have been staying here since the 80s and will continue to do so.

we stayed three nights here and it was really good. Great location...the staff was very friendly and helpful with whatever you needed help with.. we would deffently stay here again in the future.. we travel to the area very often and this was the best stay we have had.. the rooms were very clean and spaciously... they were very helpful... More

My family stayed for the weekend....to be honest I was a little hesitant after reading the reviews but it was great! The location is perfect...room was clean and the river being right out the back door was excellent....will definitely stay here again!

We stayed here because it was pet friendly and a good price. We stayed Thursday night thru Monday night. The cleaning crew serviced our room Friday and then we never saw them again. We complained Saturday and all we were able to get was towels and toilet paper. We complained Sunday and was able to get towels. The beds are... More

We stayed here in the summer of 2011. Paid over 100$ for the room, but there were dead bugs all of the floor. The blankets looked like they had not been cleaned in weeks, hair everywhere. The really itchy blanket (the one between the sheets and comforter) had a small bug on it that was white. I took it to... More

My family has been staying at this hotel for 15 years, every year in May. My grandparents have been staying at this hotel for over 30 years. This is the best hotel in Pigeon Forge and the only hotel my family and I will stay at. The employees and Manager are very friendly and the cleaning staff is very good.... More

We tried to stay at this motel October 2011 but we were invaded by roaches. They were crawling everywere across the phone and up the walls. We called the front desk and told them we would be checking out and wanted our money back, Betty the front desk clerk of course was only doing her job what she was instructed... More

We have stayed at the River Place Inn for 25 years when we are in the area for vacation or just a weekend getaway. We love the motel and the employees who are at the check in desk are so friendly and welcoming. We have recommended River Place on many occasions and have found that our friends and family are... More

reserved and stayed here for 4 days. dirty bathroom floor all 4 days even after complaint. Terribly thin bath towels. No towels for pool. Ripped bed sheets. Asked for extra blankets told to turn off the AC. Very rude treatment by lady I presume is the owner. Called for extra towels told we were on the list. Continental breakfast was... More