Outdoor pool was filthy and closed, indoor pool and spa was filthy and four of us had taken our suits to relax in the evenings. I tried to take photos of the indoor pool and owner stopped me, threatened to take away my camera, and then called the police to have me evacuated. I travel about 6 times a year......worst... More

When we arrived after making reservations online I was concerned because there was only 2 cars in the parking lot. BIG RED FLAG!!! But couldn't leave because I had booked it online. I also didn't like the fact that they said their credit card machine was out of date so they had to copy my credit card. I really did... More

I came to Pigeon Forge with my mother to visit the Titanic Museum. The Comfort Suites is very close to the museum and a great place to stay. Not only is it near the attraction, the hotel sits atop a hill and there is a long amazing view of the landscape and the street below from the balconies on the... More

Our Family spent 5 days in a cabin at Dollywood Vacations Resort. Miscommunication forced us to have to leave the cabin a day before we had planned. My wife, 3 kids and myself had plans for the rest of Friday and the morning of the next day. We weren't ready to leave. My wife called and got us a suite... More

We experienced an unusually longer wait to check in at the Comfort Suites since there was only one person on the front desk, who was also answering the phone, who was also the manager on duty. Hotel seemed to be quite average looking until I looked further into the cleanliness of the room. The room had major issues that pointed... More

We went to Pigeon Forge as a get away for the weekend & unfortunately, didn't make reservations anywhere like we normally do. After double checking with the hotel that we originally wanted to stay in & finding that they were completely booked, we checked several other hotels, which we also booked, so we ended up at the Comfort "suites." I... More

This was a decent Comfort Suites with a great, complimentary breakfast. (Eggs, sausage, biscuit and gravy, plus yogurts, fruits, cereals, etc). The location is GOOD. Teaster Lane is a great non-congested road to use to get to many of the attractions on the VERY crowded main drag. This location made the driving around Pigeon Forge so much easier! There was... More

Stayed there 1 night for family getaway, pool water looked dingy, hottub water was brown....They said it was the sand in the filter, and when the kids got in it and turned it on, the sand was in the bubbles black looking bubbles. The hotel otherwise was about average on being clean. It has great views, but they charge extra... More

We settled on this place Saturday night after we learned that the place we wanted to stay was booked up for the night. As a Choice Privileges member I figured that we would take a chance. Bad decision! As you enter the lobby, the tile is dirty and broken. The tile in the elevator is also broken. When we entered... More