I try to do alot of research before picking a hotel, but I failed here. This hotel is only clean in the front lobby, and dining area. When I booked this hotel it was supposed to have connecting rooms, but they only have 4 rooms that connect so there the first lie. The room was very dirty. My daughter had... More

We were traveling through & got in late & left early, but were greeted cheerfully, received a first floor room (like we requested), and the room was comfortable...updated beds, flat screen TV, the normal HIE breakfast (which most people enjoy). We're platinum priority members & they were out of water on our arrival, but then we don't necessarily stay for... More

Hotel was clean, but recent renovation was not inclusive enough. Tub was cracked and looked undesirable. It was a jacuzzi room, and my son tried it out. It worked but very old and falling apart. Room was clean, staff was fine. Overall, we felt like it was a good overnight hotel. Common areas of hotel were newer and in good... More

I travel quite a bit and have made HEI my hotel of choice both for business and for pleasure, but this property is obviously a conversion and was also a huge dissapointment. My cheif complaint is that the frond desk staff was more interested in either saying nothing at all to talking on their cell phones with their friends, the... More

Not unlike a previous reviewer, things got off to a very bad start with the poor attitude at the front desk. Upon check-in at about 6 p.m. We waited awhile for someone to show at the front desk. Once she appeared I told her I had a reservation. While she was looking up my reservation the only words uttered were... More

Our tour group stayed there two nights October 23 and October 24, 2011. Our shoes stuck to the bathroom floor, very nasty. My husband and I stay quite often at Holiday Inns and is always really good but this place was awful. Several people in our group complained about how dirty it was.

We stayed there on November 6th and also earlier last summer. We are Priority Club members and were surprised to be told by the manager that the hotel felt they did not need to offer extra perks to Priority Club members. ( He seemed annoyed that we mentioned to him that other Holiday Inn Express properties we stayed in were... More

Courteous, friendly greeting at front desk. Very helpful with suggestions about restaurants. Room was spacious, very clean, updated, and in excellent shape. Bed very comfortable. All in all, a wonderful experience!

Stopped for the night, young lady at the desk was annoyed whne I asked if they had a Military Discount. I am retired USAF and my Wife Active Duty. The young lady said no, I said wow, I guess we don't count any more, and she glared at me. I asked about AARP, NO!, AAA, NO! Should have known then,... More